Mercure Napoli Centro Angioino 4 stars

Customer review rating (ALL Rating) 4.4/5 692 reviews

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Description

Hotel extras

  • Strategic location in the center of Naples; see Naples on foot!

  • Breakfast on a terrace with view of the Maschio Angioino and the sea

  • 5-minute walk from Molo Beverello with boats to Amalfi Coast

  • Easily accessible by car, possibility of affiliated garages

  • Palazzo Reale, Galleria Umberto, Quartieri Spagnoli, "Napoli Sotterranea"

Our accommodation(s)

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123
80133 NAPOLI
Italy

GPS:40.840234, 14.253838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Start your day well with a tasty breakfast! A large buffet with sweet and savory dishes on the terrace overlooking Maschio Angioino: taste the typical Neapolitan sfogliatelle and the made in Italy coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  692 reviews

TripAdvisor Rating  4.0/5  1,823 reviews

Certificate of excellence 2024

3 days in Naples

TripAdvisor rating 4.0/5

M1707WSmichaeld Couples - TripAdvisor review

We stayed here for 3 nights after visiting Sorrento. Staff were friendly and the hotel is clean and modern and only 10 minutes walk from the ferry terminal. Our room was on the second floor, bright, clean and with a small balcony. The bathroom was a bit old and the shower took a while to warm up. It also had a balcony. Bed was comfy. We had high hopes for breakfast, but it was just ok. No bar at the hotel either.

Nice hotel with excellent trusted Driver (Mr. Pugliese)

TripAdvisor rating 4.0/5

massimobF7629RL TripAdvisor review

The hotel has a beautiful terrace overlooking the port and the Gulf of Naples, giving breakfast a magical feeling. It is strategically located. Most of the Napoli downtown attractions are within walking distance. The hotel does not have a bar, and the room was quite small. The staff was very nice. The hotel put me in touch with their trusted driver, Mr. Francesco Pugliese. With him, I visited the Phlegraean Fields (Pozzuoli), Herculaneum, and Pompeii. I spent a pleasant day conversing with him, and he shared many unique anecdotes about the tourist attractions I was visiting and about the lives of Neapolitans. Pugliese explained all the issues related to the frequent earthquakes in the Phlegraean Fields, giving me insight into the lives of Neapolitans both in the present and at the time of the eruption of Vesuvius. Therefore, Pugliese is not only an excellent driver but also a knowledgeable guide. The price he charged for the day was fair. I recommend visiting the surroundings of Naples with him if you have little time but still want to see a wonderful area in a short time.

Nice, clean, near the port

Customer review rating 4.5/5

Leah P. Couples - Confirmed reviews ALL

Very nice clean hotel, admin and cleaning staff were great, room was spotless and as an extra treat we had robes and slippers! It was a nice touch after being out walking all day to shower and relax. Location was nice - by the port. Beautiful breakfast area and rooftop deck. Easy access to hop on hop off bus and tours operating out of the port!

Well located. Noisy room on top floor

Customer review rating 3.5/5

Barnaby C. B. Couples - Confirmed reviews ALL

Our room was as expected but was on the top floor next to the air conditioning equipment and was noisy all night. Breakfast was good but the orange juice was just cheap orange squash.

Dear Barnaby B., We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us improve our services. We are pleased to hear that you found your room as expected and enjoyed our breakfast. However, we are very sorry to learn about the noise disturbance from the air conditioning equipment and that the orange juice did not meet your expectations. Your comfort is very important to us, and we apologize for the inconvenience caused by the noise. We will look into this matter to see how we can reduce the noise levels and ensure a more restful stay for our guests in the future. We hope you will give us another chance to provide you with a better experience on your next visit. If you decide to stay with us again, please contact us directly, and we will do our best to ensure you have a quiet room and a pleasant stay. Thank you once again for your feedback. Kind regards Hotel Mercure Napoli Centro Angioino

very disappointed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Having just had a wonderful 2 night stay at a cost of 721.05€ for a junior suite at Accor Habita in Pompeii we knew that paying 610.86€ for a 2 night stay in a privilege room at Hotel Mercure Naples would not be the same quality but even so we were really disappointed. There was nothing privilege about it. The bed was not comfortable and the room felt cramped. At check-in a great deal was made of the free mini bar, it was just a fridge containing 2 bottles of water a fruit juice and maybe a bottle of beer, nothing to get excited about. We were given a token allowing us a glass of wine but no wine was available. The sachets of tea in the room were not replenished. Supplying tiny paper beakers for drinks in the bedroom was not nice especially as they were not replenished Naples was fantastic but the hotel was a let down.

Dear F, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Napoli Centro Angioino

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Other web-users rate our hotel

  • 409 reviews 9.5/10 Location
  • 434 reviews 7.2/10 Room
  • 430 reviews 9.4/10 Service
  • 32 reviews 4.1/10 WiFi
  • 279 reviews 9.1/10 Breakfast
  • 138 reviews 7.1/10 Cleanliness
  • 126 reviews 8.2/10 Amenities
  • 31 reviews 1.4/10 Bar

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