Mercure Welcome Melbourne 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 4,634 أراء

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Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4
265 Little Bourke Street, 3000 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.812801, 144.964508

الهاتف
فاكس +61 3 9639 0555

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  4,634 أراء

تقييم TripAdvisor  3.5/5  4,929 أراء

Overpriced, basic and noisy

ملاحظة Tripadvisor 1.0/5

SarahD8305 تقييم TripAdvisor المعتمد

I paid $255.57 for the loudest and most basic room I have ever stayed in. Don’t ever accept 650. It’s right behind the lift so that’s all you hear all the time. The second single bed was so close to the door it would hit my daughter if she had been in bed when it was opened. There is nothing nice here. Go somewhere else for this price.

Dear SarahD8305, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We will certainly review the issues you've raised regarding noise and room layout. We appreciate your comments and will use them to improve our guest experience. Best regards, Alex Mihardja Executive Assistant

Poor customer service

ملاحظة Tripadvisor 1.0/5

Trina C تقييم TripAdvisor المعتمد

Poor customer service. Due to flight cancellations beyond our control we could not make our booking. When contacting the accommodation and explaining the situation we requested a credit to stay at a different time. Flat out refused. The accomodation was paid for by family members as a birthday gift. Very disappointed with the outcome

Dear 322trinac, Thank you for your feedback. We regret to hear about your disappointing experience and understand how frustrating flight cancellations can be. We offer two types of reservations: Flexible, which allows for changes or cancellations, and Non-Refundable/Non-Cancellation, which is typically a lower rate but offers less flexibility. Most guests choose the Flexible rate for situations like this. If you booked a Non-Refundable rate, we recommend checking with your travel insurance to see if you can claim the lost funds. Best regards, Alex Mihardja Executive Assistant

Location good - hotel a bit tired.

ملاحظة Tripadvisor 3.0/5

marklarge تقييم TripAdvisor المعتمد

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

ملاحظة Tripadvisor 3.0/5

VeronicaS710 Solo travel - تقييم TripAdvisor المعتمد

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

ملاحظة Tripadvisor 4.0/5

Chooky40 Couples - تقييم TripAdvisor المعتمد

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 3,491 أراء 9.6/10 الموقع
  • 4,096 أراء 5.2/10 الغرفة
  • 3,077 أراء 7/10 الخدمة
  • 70 أراء 6.8/10 إنترنت
  • 2,260 أراء 2.8/10 مستوى الراحة
  • 1,532 أراء 6.5/10 مستوى النظافة
  • 814 أراء 7.8/10 الإفطار
  • 806 أراء 2.7/10 وسائل الراحة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Melbourne

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.