Mercure Welcome Melbourne 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 4,131 أراء

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Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
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265 Little Bourke Street, 3000 MELBOURNE, أستراليا

الوصف

خدمات الفندق الإضافية

  • Central CBD location

  • Bourke Street Mall, Emporium and Melbourne Central close by

  • State Library Victoria a short walk away

  • Melbourne Cricket Ground & Rod Laver Arena easily accessible

  • Easily accessible public transport

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موقع الفندق

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
أستراليا

نظام تحديد المواقع العالمي (GPS):-37.812801, 144.964508

الهاتف
فاكس +61 3 9639 0555

الوصول والتنقل

خدمات فندقية

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في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.8/5  4,131 أراء

تقييم TripAdvisor  3.5/5  4,956 أراء

Over priced for the standard & service was very average.

ملاحظة Tripadvisor 2.0/5

niall d تقييم TripAdvisor المعتمد

Booked a premium room & paid extra but very disappointed with the position of the room. Booking said high floor but we may as well have been in the basement - couldn't even see the sky from the window just looking at a blank concrete wall. Staff were not very helpful - we mucked up our parking but they did not advise on check in that we needed to move the car. Asked for directions to the rooftop bar but all we got was a thumb pointing around the corner with no advice on how to get in after 10 pm. The room was clean & tidy but for the price I would have expected a bit more.

NOT worth de money!!!

ملاحظة Tripadvisor 1.0/5

melufuks تقييم TripAdvisor المعتمد

Very disappointing stay. The room was extremely ugly and nothing like the professional photos shown on Booking. The “bed” was actually a sofa bed on wheels, very unstable and extremely uncomfortable – you could feel all the springs. Service was also poor: there is no daily cleaning, towels were not replaced, and when requested multiple times it took a very long time to receive them. On top of that, the room was very noisy: you could hear doors slamming, people talking, and all kinds of hallway noise. The elevators were another issue – only two elevators for a huge hotel, always crowded and with long waits. Overall, not worth the price at all. I had to change hotels and leave earlier than planned.

Dear melufuks, Thank you for sharing your feedback. I’m very sorry to hear about your disappointing experience and the issues you encountered with the room, service, and facilities. Your comments have been noted and will be reviewed to help us improve. We sincerely apologize for the inconvenience caused during your stay. Regards, Alex Mihardja Executive Assistant

Girls weekend made easy!

ملاحظة Tripadvisor 4.0/5

hoteluser1969 تقييم TripAdvisor المعتمد

Had 3 rooms for the Oasis concert weekend. Check in was simple and the staff were very lovely when I had dramas with the machine to help check in. My room was very close to the lift but it wasnt noisy. The rooms are quite small which is okay as i was literally just sleeping in it as we were out all the time. My Accor Gold was honoured and my niece loved it as I let her have the upgraded room for her very first hotel stay. Rooms and amenities were good, clean rooms, good showers! Location is perfect, right on the edge of Chinatown and good shopping areas. We had breakfast which was good value for a very cheap price. Definitely would stay again, especially after our flights home were cancelled on the morning and we were able to easily get a late check out for one room

Dear hoteluser1969, Thank you for your wonderful feedback. We’re thrilled you enjoyed your girls’ weekend, the convenience of our location, and that your Accor Gold benefits were honoured. It’s great to hear the team could assist with check-in and a late checkout, and we’d be delighted to welcome you back on your next visit. Regards, Alex Mihardja Executive Assistant

Central CBD location. Good rate.

ملاحظة Tripadvisor 4.0/5

Aussie Glenn B تقييم TripAdvisor المعتمد

I stayed in a standard queen room. As an Accor member I got a pretty good rate. Secure Car parking is about 10 minutes away and is a reasonable $24 per night. The hotel is in Chinatown area. The room was satisfactory but very dark and gloomy. I requested a room with natural light so instead they gave me a very dark room facing a warehouse wall, even with all the lights on it was still dark and gloomy. The staff were friendly.

Dear Aussie Glenn B, Thank you for your feedback. We’re glad you enjoyed our central location and friendly staff. We apologize that your room didn’t meet your preference for natural light and appreciate your comments, which we’ll use to improve future stays. Regards, Alex Mihardja Executive Assistant

Well looked after as Accor Member

ملاحظة Tripadvisor 5.0/5

Dean_Cer تقييم TripAdvisor المعتمد

Hi all just a quick one here. First stay ever at this Mercure in Melbourne, Victoria, Australia. Parking up Chinatown on Russell st same parking as for the Hyde. $24 a night and only a short stroll down to hotel. There is 5 min parking out front if needed. Room and hotel touch dated but got a room upgrade as platinum to top floor and everything functional. Welcome drinks at Blossoms next door at the Pullman grabbed a pizza no problem. Great staff all round. Very busy hotel. Hi to reception staff Lisa, Julian and Anish. Had a wonderful chat with the chef at Blossoms Mr Edan! Hi to Angie, Sofia and Beth your all legends. You made my welcome drinks and pizza order too easy. Highlight staff member was Ms Karen at breakfast I see why you are supervisor and your attention to detail and looking after Accor members was very very appreciated. Breakfast was good, everything you need pretty much there. Overall I was very well looked after as Platinum and at the right price for a functional space in the heart of Melbourne the Mercure Welcome does the trick

Dear Dean_Cer, Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed your stay, appreciated the room upgrade, and felt well looked after by our team. We’ll be sure to pass on your kind words to Lisa, Julian, Anish, Karen, and the rest of the team. We look forward to welcoming you back soon. Regards, Alex Mihardja Executive Assistant

بالاشتراك مع TripAdvisor

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