Hotel Mercure Arras Centre Gare 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.7/5 1.354 comentários

Extras do hotel

  • No centro da cidade, a alguns minutos a pé da estação de trem e do centro histórico

  • Restaurante com cozinha feita com ingredientes frescos da estação

  • Sala de fitness de 50 m² com ar condicionado e luz natural

  • Estacionamento público seguro (pago)

Nossas acomodações

Todos os nossos quartos foram reformados. Escolha sua categoria: quarto padrão, familiar ou Privilege, que oferecem uma ampla variedade de comodidades. Você vai adorar os produtos Nuxe disponíveis no banheiro.

Localização do hotel

Hotel Mercure Arras Centre Gare

58 boulevard Carnot
62000 ARRAS

GPS:50.287025, 2.778495

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

Le 58

Nossa cozinha é feita com ingredientes frescos da estação. Todas as semanas, em nosso quadro de informações, você encontrará novas sugestões com base no mercado do nosso chef. É ótimo vê-lo novamente!


Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.7/5  1.354 comentários

Classificação no TripAdvisor  4.0/5  1.110 comentários

Certificado de excelência 2022

Mostly excellent

Classificação TripAdvisor 4.0/5

chrishandley Avaliação certificada TripAdvisor

Probably the best hotel in Arras. The Privilege Rooms are well designed, quite spacious with coffee-maker, good shower and comfortable bed. We stayed three nights and used the restaurant on one evening (where else can one eat in Arras on a Sunday?) and the food was above expectations for a business hotel. Friendly, efficient service too. Breakfast was also good, but they lose a star for their chaotic service one morning. The key waiter was 'off' and none of the staff knew what to do (they couldn't even make a cappuccino). However, this is clearly a well-run hotel, in a good location and up to the Mercure Group's high standards.

Dear Madam, Sir, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay. We are sorry that the service at breakfast was beyond your expectations; be ensured that this problem has been solved and won't happen again. We hope that we will have the pleasure to welcome you again at Mercure Arras very soon and wish you ain advance a happy New Year ! Sincerely. Marjorie - Chef de réception

Comfortable, clean and good value

Classificação TripAdvisor 4.0/5

archie_keel Família - Avaliação certificada TripAdvisor

Comfortable, clean and good value hotel. The rooms were functional, I slept well and the bathroom/shower was excellent. The bar is nice and offers a range of good value drinks. The breakfast bar was average; could be improved by optimising the layout, making cutlery/cup/plates more easily accessible, making cooked options more accessible and improve the quality of the coffee, which was dispensed from an unintuitive machine and tasted average/poor. We didn’t try the restaurant for dinner but the menu looked interesting. Hopefully we will try if we come again!

Dear Sir, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and the comfort of the rooms. We take into account your remark about breakfast and will do out best to improve this very important service. Regarding coffee, several machines are available on the buffet, among them a Nespresso machine. American coffee is also served by the staff on arrival. We thank you again for sharing your experience and hope to have the pleasure to welcome you again at Mercure Arras. Sincerely Marjorie - Chef de réception

The dog didn't want to leave !!!

Classificação TripAdvisor 5.0/5

Frenchfay Couples - Avaliação certificada TripAdvisor

The dog was treated like a VIP !!! Bowls and treats provided , aircon most welcome in 38 degrees . My husband and I slept like babies in an exceptionally comfy bed or maybe that was the wine ? Anyway , will definitely use this hotel again . Excellent staff and facilities , secure parking right next door . Thankyou and Reggie says hi 🐶

Another great stay!

Classificação TripAdvisor 5.0/5

Philm13 Couples - Avaliação certificada TripAdvisor

Wew use this hotel as an overnight before an early Eurotunnel train - just over an hour to the terminal! Good that this hotel has parking and a lift into reception (although there are 3 steps up from the lift into the hotel....) The room was good - comfortable with all the amenities you need. The hotel is a good place to stay and the restaurant is perfectly adequate, meaning no effort is required after eating!!!! Reception was helpful and friendly. We'll be staying here again!

Central , good value and modern hotel.

Classificação TripAdvisor 5.0/5

Claire R Couples - Avaliação certificada TripAdvisor

The hotel is central to everything, easy access parking at €11 for 24 hrs. Staff very pleasant on check in and throughout stay. The room was clean , comfortable and well equipped , especially for the price paid. Wouldn’t hesitate to stay here again.

Dear Claire, We very much appreciate your comments regarding your stay at Mercure Arras Centre Gare. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. sincerely Marjorie - Chef de réception

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 519 comentários 9.4/10 Localização
  • 671 comentários 8.5/10 Quarto
  • 954 comentários 9.7/10 Serviço
  • 6 comentários 9.3/10 Wifi
  • 402 comentários 9.3/10 Café da manhã
  • 329 comentários 8.6/10 Comida
  • 310 comentários 8.4/10 Conforto
  • 235 comentários 9.5/10 Atmosfera

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