Classificação clientes Avis 4.1/5 14.821 comentários
Hotel ALLSAFE. Aprovado
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Posso usufruir do desconto ALL - Accor Live Limitless
Um hotel com certificação ALLSAFE
Localização excelente próximo à Estação Central
Wi-Fi grátis em todo o hotel
Conexão direta com o trem para Schiphol
15 minutos de metrô ou de trem para o Centro de Conferências RAI e Arena Music Hall
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Check-in a partir das 14h00
Check out até as 12h00
Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.
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Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Noisy hotel, under renovation, poor service and overall terrible experience.
Danny G Business - 01/02/2020 Avaliação certificada TripAdvisor
Unfortunately, no one asked me when I checked out about my visit at your hotel -- one of many issues I faced during my stay. So I emailed my complaints to the team. They apologized but offered no compensation for the challenges I faced during my stay. As an Accor member, I have come to know and expect a certain standard of service at Accor hotels. However, I was very disappointed with my stay at this hotel for a number of reasons: 1. I was awoken on my first morning at 9am with the cleaning staff banging on my door. This is way too early for a cleaner to be checking if they can clean my room. I never ended up getting my room cleaned because I left the 'do not disturb' sign on my door as I didn't want to be awoken again so early. 2. I was awoken every other morning, however, with banging from the repairs going on in the hotel. I never had a good sleep because of the constant banging, dropping of tools, workmen in the hallway talking, etc. If a hotel is going to be making repairs and it's going to make so much noise, they should notify guests in advance. I would have chosen another hotel. Surely the ability to have a quiet night sleep is the most basic thing a hotel can provide - this hotel failed on this account. 3. Because of the repairs, the general atmosphere in the hotel was one of disarray. There was sawdust in the elevator that got onto my clothes, there were tools and nails lying in the floor. This compromised the safety of guests. The hotel area being renovated should not have been open for use. 4. I spoke to someone at the front desk on my last night there and asked for a wake up call for my room the following morning. No one ever called. 5. I was surprised to learn that guests have to pay for coffee in the hotel restaurant. There is none in the rooms. Surely this is also a basic that all hotels provide. Overall, it was a horrible stay and will certainly not be staying with you again.
jackytkd54b Family - 13/01/2020 Avaliação certificada TripAdvisor
The hotel was in good location and had great welcome from staff. Good response to inquires.Food was okay. Amenities were not enough. We heard some luggage was stolen from the staff which was scary and surprise to us.
New Year birthday break
PaulR3329 Couples - 07/01/2020 Avaliação certificada TripAdvisor
Despite there being a power cut on arrival, we were treated like VIPs. Special mention for Stefan whose wit and good humour put everything in perspective. Great location and friendly staff; would definitely stay here again.
paulrobson1964 Couples - 05/01/2020 Avaliação certificada TripAdvisor
Absolute nightmare when checking in as I had done it on line but when we got there we still had to wait because everyone was just standing around the centre table. unfortunately the pin machine didn’t work to pay my city tax and I told them I would pay the next day, they then decided to contact me at 2100 hours and asked me to come down to reception to pay of which I said I would pay it in the morning. Then on my morning of departure there was a power cut , o was on the 9th floor and there was no one to contact until I walked down to the 5th floor, there should have been a member of staff on each floor directing people and advising what was going on. I then went back to my room had no power I ended up packing in the dark no shower facilities so you could see how angry I would be it was a shambles there were no staff to contact for help.
skamleshg Couples - 15/12/2019 Avaliação certificada TripAdvisor
First of all - very close to centraal station. other thing include cleanliness. However rooms are very small. No Kettle inside. No Shampoo or conditioner or bath robe. However appropriate for hotel closer to station.
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