Hotel ibis Amsterdam Centre 3 estrelas

Classificação clientes Avis 4.1/5 14.821 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

Número de pessoas
Idade das crianças

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+ 14 Serviços

Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Localização excelente próximo à Estação Central

  • Wi-Fi grátis em todo o hotel

  • Conexão direta com o trem para Schiphol

  • 15 minutos de metrô ou de trem para o Centro de Conferências RAI e Arena Music Hall

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento público em área interna (perto de)Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
  • Idiomas falados no hotel
  • CHECK-OUT TARDIO ATÉ AS 17HServiços pagos
  • Lavagem a seco / Ferro de passarServiços pagos
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Máquinas de bebidas e snacks
Serviços de negócios
  • Serviço de cópia/impressão disponívelServiços pagos

Localização do hotel

ibis Amsterdam Centre

Stationsplein 49
1012 AB amsterdam
holanda

Tel: +310207219172

Fax: (+31)020/5222889

Check-in a partir das 14h00

Check out até as 12h00

  • ALL LINES :  CENTRAL STATION

  • All trams :  CENTRAL STATION

  • De avião

    AMSTERDAM SCHIPHOL A 16 km / 9,94 milhas

  • De avião

    ROTTERDAM ZESTIENHOVEN A 69 km / 42,88 milhas

  • De barco

    AMSTERDAM CENTRAL STATION A 0,1 km / 0,06 milhas

  • De helicóptero

    SCHIPHOL HELIPAD A 16 km / 9,94 milhas

  • De carro

    A 10 ET 17 S 102 A 5 km / 3,13 milhas

  • De carro

    A 10 EXIT S 116 A 5 km / 3,13 milhas

  • De trem

    AMSTEL STATION A 4,7 km / 2,92 milhas

  • De trem

    CENTRAAL STATION A 0,1 km / 0,06 milhas

  • De trem

    RAI STATION A 4,3 km / 2,67 milhas

  • De trem

    WTC ZUID STATION A 5,8 km / 3,6 milhas

GPS:52.379131, 4.897824

Nossas acomodações

Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.

Quarto aconchegante com 1 cama de casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 12 / 129 sq ft
  • Vistas: Voltado para a cidade *

* Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta

Quarto aconchegante com 2 camas de solteiro

  • Número máximo de pessoas: 2
  • Superfície: A partir de 12 / 129 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta

1 quarto com 2 camas de solteiro

  • Número máximo de pessoas: 2
  • Superfície: A partir de 17 / 183 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

1 quarto com uma Cama de Casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 17 / 183 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

Quarto com vista e cama de casal ibis

  • Número máximo de pessoas: 2
  • Superfície: A partir de 17 / 183 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Produtos para banheiro(...)

Quarto com 3 Camas de Solteiro

  • Número máximo de pessoas: 3
  • Superfície: A partir de 17 / 183 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta

Quarto Familiar

  • Número máximo de pessoas: 4
  • Superfície: A partir de 23 / 248 sq ft
  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • TV em cores por satélite/cabo
  • Produtos para banheiro
  • Telefone de ligação direta
Quartos

Nossos restaurantes e bares

CHILL #49

Tipo de culinária: Café

BAR

Foto não contratual

A descontração também o acompanha até o Bar : A qualquer hora do dia, o bar do Ibis é ideal para reuniões ou momentos de descontração.

Avaliações dos nossos hóspedes para
ibis Amsterdam Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

14.821 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

6.502 comentários

Noisy hotel, under renovation, poor service and overall terrible experience.

Classificação TripAdvisor 1.0/5

Danny G Business - 01/02/2020 Avaliação certificada TripAdvisor

Unfortunately, no one asked me when I checked out about my visit at your hotel -- one of many issues I faced during my stay. So I emailed my complaints to the team. They apologized but offered no compensation for the challenges I faced during my stay. As an Accor member, I have come to know and expect a certain standard of service at Accor hotels. However, I was very disappointed with my stay at this hotel for a number of reasons: 1. I was awoken on my first morning at 9am with the cleaning staff banging on my door. This is way too early for a cleaner to be checking if they can clean my room. I never ended up getting my room cleaned because I left the 'do not disturb' sign on my door as I didn't want to be awoken again so early. 2. I was awoken every other morning, however, with banging from the repairs going on in the hotel. I never had a good sleep because of the constant banging, dropping of tools, workmen in the hallway talking, etc. If a hotel is going to be making repairs and it's going to make so much noise, they should notify guests in advance. I would have chosen another hotel. Surely the ability to have a quiet night sleep is the most basic thing a hotel can provide - this hotel failed on this account. 3. Because of the repairs, the general atmosphere in the hotel was one of disarray. There was sawdust in the elevator that got onto my clothes, there were tools and nails lying in the floor. This compromised the safety of guests. The hotel area being renovated should not have been open for use. 4. I spoke to someone at the front desk on my last night there and asked for a wake up call for my room the following morning. No one ever called. 5. I was surprised to learn that guests have to pay for coffee in the hotel restaurant. There is none in the rooms. Surely this is also a basic that all hotels provide. Overall, it was a horrible stay and will certainly not be staying with you again.

Dear Danny G, Thank you for choosing ibis Amsterdam centre, and for taking the time to share your experiences. I'm very sorry to learn you were disappointed in your stay with us, obviously this is not the kind of service we strive to deliver to our guests. My sincerest apologies for the inconvenience you encountered. Since we have already been in contact through another channel I will not be responding to your comments again over here. Please do not hesitate to contact the hotel should you like to share any more. Kind regards

Great

Classificação TripAdvisor 5.0/5

jackytkd54b Family - 13/01/2020 Avaliação certificada TripAdvisor

The hotel was in good location and had great welcome from staff. Good response to inquires.Food was okay. Amenities were not enough. We heard some luggage was stolen from the staff which was scary and surprise to us.

New Year birthday break

Classificação TripAdvisor 5.0/5

PaulR3329 Couples - 07/01/2020 Avaliação certificada TripAdvisor

Despite there being a power cut on arrival, we were treated like VIPs. Special mention for Stefan whose wit and good humour put everything in perspective. Great location and friendly staff; would definitely stay here again.

Amsterdam nightmare

Classificação TripAdvisor 3.0/5

paulrobson1964 Couples - 05/01/2020 Avaliação certificada TripAdvisor

Absolute nightmare when checking in as I had done it on line but when we got there we still had to wait because everyone was just standing around the centre table. unfortunately the pin machine didn’t work to pay my city tax and I told them I would pay the next day, they then decided to contact me at 2100 hours and asked me to come down to reception to pay of which I said I would pay it in the morning. Then on my morning of departure there was a power cut , o was on the 9th floor and there was no one to contact until I walked down to the 5th floor, there should have been a member of staff on each floor directing people and advising what was going on. I then went back to my room had no power I ended up packing in the dark no shower facilities so you could see how angry I would be it was a shambles there were no staff to contact for help.

Dear Mr. Paul Robson, We have already had contact through the Trust you platform and it is my hope that the solution provided was a adequate one. Kind regards,

Budget Hotel

Classificação TripAdvisor 3.0/5

skamleshg Couples - 15/12/2019 Avaliação certificada TripAdvisor

First of all - very close to centraal station. other thing include cleanliness. However rooms are very small. No Kettle inside. No Shampoo or conditioner or bath robe. However appropriate for hotel closer to station.

Dear Skamleshg, Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Nice to see you appreciated our location which is indeed very centrally located in the heart of Amsterdam and around the Amsterdam train station. Our standard rooms are not equipped with a standard kettle where our premiums rooms do. We do however have kettle's available for our guests which we do provide upon request and free of charge. The soap provided is a combination of both. The Ibis product don't indeed provide in a bathrobe. My apologies for the discomfort caused to you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brilliant

Classificação TripAdvisor 5.0/5

N9763MNrebecca Couples - 15/12/2019 Avaliação certificada TripAdvisor

Love this hotel anytime we visit the city this is our place to stay.. friendly staff unreal comfy beds we will be back for certain. So close to everything you want/need around you. Central station right next door so handy for travelling from/to the airport.

Ibis Amsterdam - Central Station

Classificação TripAdvisor 3.0/5

pasir2002 Family - 13/11/2019 Avaliação certificada TripAdvisor

Hotel Location was convenient. Room amenities were minimal. Found out later that we can request for some amenities. Our room had a good view of the waterfront. Check-in maybe a little chaotic as no fixed front desk and a few people were checking in. Online check in is advisable. Staff are helpful.

Dear Pasir2002 Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We indeed changed our way of check in/out in a more informal way so that our staff have more direct contact with our guests. of course online check in is possible. It is nice to see that you experienced our helpful staff. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Weekend in Amsterdam

Classificação TripAdvisor 3.0/5

OlegKorzinov Family - 12/11/2019 Avaliação certificada TripAdvisor

Hotel is conveniently located next to central station and has nice lobby area but with lots of strangers in the entrance zone. Bar is nice but there is no reception - so you will be hanging out at lobby looking for staff to check in you. Rooms (family room in our case ) was quite small and has no decoration or anything makes you “like at home” . Windows are also tiny. Overall more like prison or hospital than hotel

Dear OlegKorzinov, First of all I would like to thank you for your review. I am a bit taken back by the comparison you made, as I do not recognise that all. I am happy however that you mentioned our 'no-reception' concept. Our living room style of hotel lobby allows our guests to feel at home as soon as they walk in. Unfortunately we did realise that our uniform at the time was not as recognisable and that we needed a central point for guests to meet staff. Ever since we have taken the appropriate measures to tackle both those concerns. We have changed our employee uniform to become more recognisable and have created a central point in our lobby as soon as you walk. We have done this based of the feedback we received from our guests. If in the future you decide to stay in Amsterdam again, I sincerely hope you will stay at our hotel again, so that we can show you the improvements we made. With warm regards, Anthony Duty Manager & Guest Relations

Good Location but....

Classificação TripAdvisor 3.0/5

norwoodboy Solo travel - 27/10/2019 Avaliação certificada TripAdvisor

As above great location right next to the central station and my room had great views as well, however it is pricey for what you get. Negatives being : haphazard checking in/out process despite using on-line check in it took nearly 20 mins to check in taking an age to process payment, no order as to who gets seen and checking out i had to look for someone to give key cards to. Breakfast is very basic and again for the cost suggest you go somewhere else, also having to use 2 lifts for higher floors was not explained very well and i saw several people getting confused.

Dear Norwoodboy, Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We indeed changed our way of check in/out in a more informal way so that our staff have more direct contact with our guests. This way of working is highly appreciated by our guests but can cause some disturbance when it is very crowded. Especially if you performed an online check in this can be a bit frustrating. My apologies for the discomfort caused to you. Prices in Amsterdam can be considered as expensive and for the centre of Amsterdam even more. We do however offer very competitive rates for our services. I will pass your comments about the provided information about the lifts by our staff to our Front of the House Manager in order to improve on this level. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent Location , Good Service But Basic Facilities in Room

Classificação TripAdvisor 4.0/5

Voyager40916959826 Family - 16/10/2019 Avaliação certificada TripAdvisor

Overall we enjoyed our stay in Amsterdam. But not happy with beds n linen in the room. We got a stained bedsheet which we saw only the day of checkout. But staff very helpful n friendly . Location Superb .

Excellent

Classificação TripAdvisor 5.0/5

Lauren M Family - 15/10/2019 Avaliação certificada TripAdvisor

Hotel is perfect location. Right beside Central Station. All staff were so lovely and welcoming. The bar in hotel is fab also. I booked the ‘cosy room’ and it was perfect for a short stay. Highly recomened !

up to the usual high stndard

Classificação TripAdvisor 5.0/5

Happy53Camper Couples - 13/10/2019 Avaliação certificada TripAdvisor

very central, great views of river, friendly & efficient staff.everythinbg i have come to expect from accor hotels. A bit on the expensive side but I suppose you asre paying for the centraql location.

Visit to Amsterdam

Classificação TripAdvisor 4.0/5

kevincA3173SY Business - 04/10/2019 Avaliação certificada TripAdvisor

My only criticism of this hotel is that the floors are cold. Otherwise the staff are friendly and helpful and it is very qi=uiet despite being next to the main railway station and in the centre of a city under the flight path to the main airport. Very convenient for all the main attractions.

Staff Became Rude After False Fire Alarm

Classificação TripAdvisor 2.0/5

Lloyd G Solo travel - 01/10/2019 Avaliação certificada TripAdvisor

We all had to evacuate the building because there was a fire alarm. When we got to the lobby, the staff didn’t even know there was a fire alarm. They were very clueless. After they turned the alarm off, they didn’t even apologize for the inconvenience.

Dear Lloyd G, First of all I would like to thank you kindly for leaving a review with us. As you can probably imagine, we take the safety of our guests very serious, so I am disappointed to read that you experienced it differently. During fire alarms we have a standard procedure that needs to be followed to ensure guest safety. It seems like our employees did not follow these standard procedures, so for that I do apologise. I have taken note of your concern and will make sure that this does not reoccur, as I can understand that this does not leave a good feeling with you, our valued guests. If in the future you decide to stay in Amsterdam again, I hope you will give us another chance to redeem ourselves. Have a wonderful day. Kind regards, Anthony Duty Manager & Guest Relations

convenient but expensive

Classificação TripAdvisor 3.0/5

poidarq Couples - 20/09/2019 Avaliação certificada TripAdvisor

Convenient but expensive. Small room. Part of the hotel is above the railway line. There is no reception desk. It's like an open plan office. The restaurant was closed by 9.30pm. The breakfast was good.

Dear Poidarq, Thank you very much for choosing ibis Amsterdam centre, and for taking the time to tell us about your experience. I'm sorry to learn you rate your stay only a three out of five, this is off course not the kind of experience we strive to deliver to our guests. Our rooms are indeed not that big which is often the case in Amsterdam. I'm sorry if this was not comfortable to you. As for the reception, we have recently got rid of th formal desk for checking in and out. We believe this is the future for hospitality, offering a more open and personal atmosphere. This is however something to get used to for everyone, and we are constantly fine tuning this way of working, your comments will be taken into account in our evaluations. Thank you once more for your feedback, which is most valuable to us. It is my hope we may welcome you again in the future. Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Generally good but room for improvement

Classificação TripAdvisor 3.0/5

johnU3744SD Solo travel - 05/09/2019 Avaliação certificada TripAdvisor

This hotel has an excellent location right next to the Amsterdam Central Station. In fact, the hotel straddles some rail tracks. However, I didn't hear the trains in my room due to the double-panel windows. The self-serve breakfast has a good variety of food and beverage choices. The only inconvenience I experienced was the absence of clothes hangers and waste basket in the guest room.

Dear JohnU3744SD, Thank you very much for choosing ibis Amsterdam centre, and for telling us about your experience. I'm sorry to learn you rate your stay only a three out of five, this is off course not the kind of experience we strive to deliver to our guests. Our hotel is indeed very centrally located in the heart of Amsterdam and close to the Amsterdam Central train station. Our sound proofing system is from a high quality and it is nice to see that you experienced this. Our rooms are standard fitted with 5 clothing hangers. Did you report your findings to our staff so they could fix this for you. Indeed a waste basket is missing in the room however one is located in the bathroom. My apologies for the discomfort this caused you. Thank you once more for your feedback, which is most valuable to us. It is my hope we may welcome you again in the future! Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Good location except the room is a bit on the small side

Classificação TripAdvisor 4.0/5

Trail451435 Family - 02/09/2019 Avaliação certificada TripAdvisor

This is the first time I stayed in IBIS Amsterdam Central its location and services was very good specially the breakfast buffet was well worth our money. Over all I am satisfied for my stay but the room size is rather small to my like

Lovely family break in Amsterdam

Classificação TripAdvisor 4.0/5

ShellBellBirch Family - 31/08/2019 Avaliação certificada TripAdvisor

Fab hotel in a brilliant location, family rooms were spacious & clean. You do overlook the train tracks in family rooms but keep the curtains closed & it's not a problem at all. Staff were always friendly & helpful. Only things we would say is an actual check in desk would be easier & the luggage storage could be better - there were no lockers left ( chargeable) - there is an option to leave your luggage in with other guests luggage but this is on various floors in empty rooms & you are given a key to drop/collect on your own so not as secure as it could be.

Convenient location, almost zero amenities

Classificação TripAdvisor 2.0/5

Kanku9 Friends getaway - 20/08/2019 Avaliação certificada TripAdvisor

It ‘s big plus is it’s very convenient location, literally above Amsterdam Central Station. However the amenities are almost non existent other than two throw away plastic cups and a hair dryer. The towels are old and thin. There are no toothbrush, comb, kettle, coffee, tea, fridge in the room. Drinks need to be bought at the coffee machine downstairs. Getting a cup of water was a big deal. The receptionist ran out of kettle and pointed us to the bar. The bar manager was rude and unhappy to help. Both went back and forth before another receptionist found us a kettle. Receptionists don’t have a desk. They roamed around. It was chaotic when several people turned up for checking in at once, because there was no queue. So people just got served randomly. I guessed this is all part of Ibis policy to keep cost to a minimal. However Ibis Amsterdam is approx 3 times more expensive than Ibis Budapest and twice the cost of Ibis Paris.

Dear Kanku9, Thank you for taking the time to tell us about your experience at the ibis Amsterdam Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Ibis is a standard product and indeed not equipped with a lot of extra amenities then the ones you mentioned. Our hotel is indeed very centrally located in the heart of Amsterdam. Unfortunately Amsterdam is a very expensive city and not comparable with other places like Paris and Budapest. We do however offer very reasonable rates for our services. We recently changed our way of check in/out in a more informal way so that our staff have more direct contact with our guests. I can fully understand that this can be a little bit confusing. Visibility of our staff is very important, especially when it is a little bit crowded. We received more feedback about this and we currently finding a solution for this. We do get however a lot of possible feedback for this kind of working which you will see more and more. Your feedback about the towels I have passed to our Facility Manager. My apologies for all the discomfort this caused you all. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Geoffrey Bastiaans Duty/Guest Relations Manager Hotel Ibis Amsterdam Centre

Ibis Amsterdam Centre

Classificação TripAdvisor 5.0/5

Jennifer S Solo travel - 13/08/2019 Avaliação certificada TripAdvisor

This hotel is in an excellent location for those wishing to be close to public transport, hop-on hop-off bus and canal boats and with easy access to the heart of Amsterdam. The markets, shops, cafes and coffee shops are within easy walking distance.

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