Sofitel Legend Metropole Hanoi 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 3,615 รายการ

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Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 ฮานอย
เวียดนาม

พิกัด:21.025616, 105.856115

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ในสถานที่
  • สระว่ายน้ำ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 3,615 รายการ

เรทติ้งบน TripAdvisor  5.0/5  รีวิว 8,716 รายการ

Certificate of excellence ปี 2024

Amazing Hotel!

คะแนนจาก Tripadvisor 5.0/5

charlieb359 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We recently stayed twice at the Sofitel Legend Metropole Hanoi - it was amazing! This hotel is the ideal luxury oasis amongst the craziness of beautiful Hanoi. Everything from the reception & rooms to the restaurants & pool were beautiful. We were visiting with our two children (9yr & 11yr) and so were spread across two rooms - which did not cause any issues at all. The kids absolutely loved the hotel for all their own happy-go-lucky reasons! They were particularly happy to be able to come home at lunch time from an adventure exploring the city to sit by the pool & enjoy some western food - we all know that's a bit naughty when traveling - but let's be honest, it's also just what a child needs to reboot their energy! Importantly the beds are super comfy & the rooms are very quiet, so there is certainly no issues with getting a great nights sleep. Despite a couple of very minor issues with keys and room selections, the attentive staff got to know us very quickly & hence greeted us by name, along with a good morning or good evening in French - which adds that little extra touch to remind you that you are somewhere special! We would seriously consider returning to Hanoi - just to stay at the Sofitel Legend Metropole Hanoi again!

Dear Charlie359, Thank you so much for taking the time to share your experience at Sofitel Legend Metropole Hanoi. We're absolutely delighted to hear that you and your family enjoyed your stay with us. It warms our hearts to know that our hotel served as a luxury oasis for you amidst the vibrant energy of Hanoi. We take great pride in providing a comfortable and enjoyable environment for families, and we're thrilled that your children had fun exploring the hotel and enjoying their time by the pool. We're glad to hear you found the beds comfortable and enjoyed peaceful nights of sleep. Our team strives to provide attentive service, and it's wonderful to hear that they were able to make your stay even more special by remembering your names and greeting you in French. We sincerely apologize for any minor issues you experienced with keys and room selections. Your feedback is invaluable, as it helps us to continually improve our services. We would be honored to welcome you and your family back to our hotel on your next trip to Hanoi. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Highly recommend when in Hanoi

คะแนนจาก Tripadvisor 5.0/5

peggy k Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stunning hotel - great location and staff. Breakfast has a selection to suit everyone. The restaurants are priced for the overseas visitors - especially when there are so many inexpensive options so close by, but if you want a nice glass of wine stick to the hotel.

Dear peggy k, Thank you for taking the time to share your wonderful experience at Sofitel Legend Metropole Hanoi. We are thrilled to hear that you enjoyed our stunning hotel, its prime location, and the attentive service provided by our staff. We take great pride in our breakfast selection, aiming to cater to a variety of tastes and preferences, and it is gratifying to know that it met your expectations. Your feedback regarding the pricing of our restaurant offerings is appreciated; we strive to provide a unique dining experience that reflects our commitment to quality. We are also pleased to hear that you enjoyed our selection of fine wines, as we believe they enhance the overall experience we offer to our guests. Thank you once again for your kind words and recommendations. We look forward to welcoming you back to Sofitel Legend Metropole Hanoi in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Excellent stay

คะแนนจาก Tripadvisor 5.0/5

MarkK916 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

First class establishment. Service is amazing from the pre stay email confirming our expected arrival time to helping us getting back to airport. We wanted a luxury break somewhere interesting and this ticked all the boxes. Hotel is well positioned in the Old Quarter for exploring on foot. Good selection of restaurants in hotel and a really lovely pool area. Rooms are super comfortable. We had a room that enabled club lounge access so breakfast, afternoon team evening cocktails were available there which was very convenient. Every interaction with the hotel staff was positive, I actually felt they could not do enough to make us more comfortable. I really want to go back!

Dear MarkK916, Thank you for taking the time to share your outstanding experience at Sofitel Legend Metropole Hanoi. It is always a pleasure to receive such kind feedback from our valued guests. I am thrilled to hear that your stay was marked by first-class service and comfort, from the pre-arrival communication to your interactions with our team throughout your visit. Our staff is dedicated to providing a luxurious and memorable experience, and it's heartening to know that we succeeded in making your stay enjoyable. I appreciate your kind words about our location in the Old Quarter, our dining options, and the access to our club lounge. I’m delighted that you found our pool area lovely and that you felt your room was comfortable. We strive to create an environment where guests can relax and unwind, and it’s fantastic to know we achieved that for you. Your desire to return to our hotel is the highest compliment we could receive, and we would be honored to welcome you back for another luxurious break in Hanoi. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Amazing Hotel with Great Staff

คะแนนจาก Tripadvisor 5.0/5

Voyager17817959745 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is an amazing hotel with brilliant staff who provide first rate customer service. The hotel is set in a fashionable part of Hanoi near to the Opera and the hotel is stunning with the rooms and facilities of a very high standard. We experienced a few minor issues which George Koumendakos the General Manager and his team jumped on quickly. In the Club Lounge, Xang and Anh gave great service as did the rest of the team. There are several great bars by the pool and Le Club which serve a great range of cocktails and again great staff with good quality entertainment each evening. We also had the privilege of eating in the Vietnamese restaurant and the food was superb. I travel the world and this is one of the best hotels I have ever stayed in. Thank you to everyone for making our stay so memorable.

Dear Voyager17817959745, Thank you for taking the time to share your exceptional experience at Sofitel Legend Metropole Hanoi. It brings me great joy to read your kind words about our hotel and the outstanding service provided by our dedicated team. We are delighted to hear that you appreciated our prime location near the Opera House, as well as the quality of our facilities. Your compliments regarding the service offered by Giang and Anh in the Club Lounge, as well as the staff at our bars, truly highlight the commitment and passion our team has for delivering unparalleled guest experiences. I am particularly pleased that you enjoyed the culinary delights at our Vietnamese restaurant. We pride ourselves on showcasing the rich flavors of Vietnam, and it’s wonderful to know that our efforts resonated with you. We strive for excellence and your feedback about our ability to address any minor issues promptly encourages us to continue our commitment to service. Your kind words inspire our team to maintain the high standards we are known for. Thank you once again for your generous review. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Sofitel Legend Metropole Hanoi in the near future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

A return visit worth every moment

คะแนนจาก Tripadvisor 5.0/5

X P ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is my second visit to Sofitel Hanoi. It is truly a place of history and a hotel with a well-blended mix of classic and contemporary comfort. The food at Spice Garden, which serves Vietnamese cuisine, is simply exceptional. Shout out to the staff of the restaurant for their great hospitality.

Dear X P, Thank you for taking the time to share your experiences with us following your recent stay at Sofitel Hanoi. We are delighted to hear that your second visit was as memorable as the first! We take great pride in preserving the history and charm of our hotel while providing modern comfort, and it’s wonderful to know that you appreciated this blend. We're also thrilled that you enjoyed the exceptional Vietnamese cuisine at Spice Garden. Your commendation for our restaurant staff’s hospitality will certainly be shared with the team, as they strive to provide the highest level of service. We look forward to welcoming you back for another memorable stay in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

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