Aparthotel Adagio access Paris Quai d'Ivry bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 747 ulasan

Keistimewaan hotel

  • Near the Quays of the Seine

  • Near the Bois de Vincennes & Bercy Village

  • Private indoor parking

  • 24-hour reception

  • Many restaurants nearby

Hotel yang disetujui ALLSAFE

Akomodasi kami

Lokasi hotel

Aparthotel Adagio access Paris Quai d'Ivry

50 boulevard de Brandebourg

GPS:48.814664, 2.396774

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Di dekat properti
  • Car park

2 sarapan

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Peringkat ALL  4.2/5  747 ulasan

Peringkat TripAdvisor  3.5/5  536 ulasan

I would not recommend this hotel

Catatan Tripadvisor 1.0/5

GabrielWessels Ulasan TripAdvisor tersertifikasi

I would not recommend this hotel, you are on your own if you make a mistake or your flight gets canceled. I booked this hotel as a package deal with flights, after many searches and clicks I ended up on Opodo's website and my dates somehow got set to 24/03 and 25/03 instead of 24/02 and 25/02. As I clicked pay, I realized my mistake and contacted everyone immediately but got told by the hotel, no, it’s not in their policy to change dates. It is not like I changed my mind, it was an honest mistake. So, I left it, changed the flights, and got new hotel accommodations, we then decided to do the trip again in March and got new flights for 24/03 and 25/03, the airline canceled our flights due to strikes in Paris, again I contacted the hotel, but they don’t care, didn't want to help or as it is not their problem.

DearGabriel, Thank you for your message. You are therefore commenting on a hotel where you did not stay because of the cancellation of your flight by an airline company. As you explain, you booked via OPODO, not directly with us.You booking was chargesd in our reservation system by Hotelbeds. We are not responsible for their cancellation policy either. Regards. Christophe

Good stay, unpleasant experience with staff member at reception

Catatan Tripadvisor 3.0/5

Sprinzella Keluarga - Ulasan TripAdvisor tersertifikasi

From the property it is easy to get to Paris City centre; it is outside the centre, so it will take about 40 minutes to get to the city centre of Paris but it’s very well linked with both train and metro. The room was clean, and we slept well all 4 nights during our stay. I had a very bad experience with one member of staff the night we arrived. We arrived at the hotel before 3 pm and check in is from 3 pm onwards, so we left our luggage in the storage room. We then came back at around 9pm to check in and there was this guy who didn’t even let me finish talk and all he cared about was to secure the payment for the room. My mum put her card in the machine and, my mum doesn’t speak English, and he was shouting at her “remove, remove remove” to remove the card from the machine. I told him “my mum doesn’t speak English. There’s no need to shout at her”. after going to the room I then came back downstairs to ask for an additional pillow and an additional towel as we were only given one hand towel and one body towel. He properly got upset there starting to question me in a very rude and aggressive tone as to why I was asking for more towels, and he even wanted to come upstairs to my room to check if I was lying or not. I mean, this is just shocking and unprofessional behaviour. I have never seen anything like this in my life. I then explained him again and he went to get towels for me, without coming to my room. He went to get the towels like he had to do a massive job, you could tell that the guy just didn’t want to work and he would have been happier somewhere else. When he came back with the towels, no pillow of course, I told him he had just been rude to us since we had arrived for no reason, and that we are customers, you don’t treat people in this way. I was afraid of asking him the pillow, because of the way he treated me, I nearly cried. He then said sorry but added “and now, do not disturb”. I mean, whoever gave him the job made a terrible mistake, this person does not deserve to work if he treats people like that. A couple of days later I asked for a pillow at reception at another member of staff who was so nice. I told him that I had already asked for a pillow two days before to his colleague and complained about the whole thing. He said he was sorry about that and gave me a pillow, and explained that the guy who was rude was just a temp guy working at the hotel. Even if he is a temporary member of staff, it’s not a justification for him to behave in this way and treat people like trash. We are customers paying for a stay. It’s his job to answer customers requests, and answer any query they might have. Even if the hotel hires staff to cover for peak periods or for temporary roles, they need to ensure that the staff does their job correctly and treats customers in a respectful and professional way, it’s not a justification for him to behave like that because he is temporary, very disappointed about that.

Sear Sprinzella, Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe

Great stay with only a few minor issues

Catatan Tripadvisor 4.0/5

Gro4Emma Couples - Ulasan TripAdvisor tersertifikasi

The hotel was really nice with great facilities like a laundry that you could pay to use. The room itself was awesome for the price. We had a top floor room with a view of the Eiffel Tower which was amazing to watch it shimmer at night. The kitchenette is great and had all the utensils you could want to prepare simple meals. The room was clean and pretty modern. The location is great you have lots of options for trains either a short walk for the RER-C line of the metro 7 line depending on where you want to go. The only real downside was that the service differed greatly depending on which receptionist you got. The young lady was amazing, super positive and friendly and seemed like she would go out of her way to help you. The other lady was fine but just not super warm. For example when I asked for another roll of toilet paper she quizzed me on how long I was staying and reluctantly handed over 1 roll which wasn't really sufficient and made we wonder if I had said less days would she have said no... There was a few minor issues like this but otherwise a great stay!

Dear Emma, Thank you to gave us your feedback, hope to see tou soon at Adagio Paris Quai d'Ivry. Regards

Family en route to Disneyland

Catatan Tripadvisor 4.0/5

Peter L Keluarga - Ulasan TripAdvisor tersertifikasi

Grand parents and two grand-daughters en route to Disneyland but a few days in Paris first. We prefer staying in the suburbs when visiting beacause we mix with real people not mad commuters and tourists. This area - Ivry-sur-Seine is convenient for visiting Chateau de Vincennes which will occupy you for at least half a day. We travel by slow buses rather than noisy, dirty Metro. The 325 and 323 stop outside the apartments and they will get you to Vincennes or Paris left bank. Vincennes is on RER line A as is Marne la Vallee (for Disney) We stayed four nights in a one-bedroomed apartment which comprised a double bedroom with wardrobe and chair, a living room with double divan, table and four chairs, kitchen area and wardrobes. Both rooms accessed the balcony with room to sit out. Kitchen area comprised two rin hob, microwave, fridge and sink Crockery and cooking utensils are provided but may be insufficient for the cordon bleu cooks. Five minute walk to a decent bakery (closed on Saturdays!) Laundrette opposite the apartments, also a cafe. Play park close but we were too busy to take advantage of it. Everything was clean but not desigend for longevity. Ivry is not as chic as Vincennes or Maison-Alfort but is a pleasant neighbourhood. Reception and other staff all friendly and efficient. A great place to do your own thing

Good stay

Catatan Tripadvisor 3.0/5

196farahm Couples - Ulasan TripAdvisor tersertifikasi

Room was clean with big double bed which is not the normal in paris Kitchen was fully equipped microwave refrigerator and kitchen utensils near ReR you can go to saint micheal in 10 minutes and the area was quiet and full of restaurants and supermarkets But the hotel is very hot as they don’t have AC during summer is horrible Stuff was rude and not helpful

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