Hotel Mercure Bordeaux Aeroport

Hotel Mercure Bordeaux Aeroport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 2.042 comentários

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Extras do hotel

  • Espaços para reuniões totalmente reformados de 750m²

  • Sala de exercícios

  • Traslado do aeroporto disponível das 7h às 19h, de segunda a sexta

  • Jantar refinado com sabores locais

  • Estacionamento seguro e vagas verdes com piscina externa

Hotel ALLSAFE. Aprovado

Localização do hotel

Hotel Mercure Bordeaux Aeroport

1 avenue Charles Lindbergh
33700 MERIGNAC
França

GPS:44.835513, -0.691978

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

LE MERCURE

Nosso restaurante, que pode acomodar até 120 pessoas, convida você para desfrutar de um ambiente relaxante do almoço de segunda até a noite de sexta.

Nossas acomodações

Escolha um quarto Standard ou Superior, com uma variedade maior de serviços. Você pode viajar de Leste a Oeste, graças à decoração diferente em cada andar.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  2.042 comentários

Classificação no TripAdvisor  3.5/5  737 comentários

Don't arrive late to this airport hotel

Classificação TripAdvisor 2.0/5

Priscilla W Couples - Avaliação certificada TripAdvisor

We arrived at around 2:30am due to a late/ delayed flight. We had booked a airport hotel as we were meant to land around 1am. When we go to the hotel, we tried to call the number to get inside but no one was answering. We had to bang on the windows around the hotel and their office as well. Only after about 15-20 mins, someone finally came out. At 2:30am, we just wanted to get into bed. So I'm not sure if the lady at the counter fell asleep... The condition of the room was okay. The bed was comfortable but the shower was old and barely any water dropped from the shower head. The temperature control was confusing and we woke up feeling SO dehydrated. There was only one water bottle in the fridge between us two, was a bit stingy of them. Also the number of our room literally fell off the wall... I think it's time for some repairs & maintenance...

Extremely poorly run save your money and stay elsewhere

Classificação TripAdvisor 2.0/5

sunraycat2022 Solo travel - Avaliação certificada TripAdvisor

I stayed here because it said free airport shuttle and pool. Airport shuttle only starts running at 5 30am pretty bad for a airport and they don't state that in the add. I had to literally get 10 keys made they told me "we change our keys in October so sometimes they get messed up". I tried to have dinner half hour no one came so left. Pool had a cleaner in it with a long hose I had to constantly move and wasn't heated. Mildew in shower. Toilet roll literally was held together with exposed screws and kept falling off. Most expensive hotel in the area has the possibility of being nice but clearly very poorly mismanaged. I would have stayed downtown about night and just taken a cab to the airport if I knew how crappy it would be. Checking out the man was confused and took 15 minutes. Not ok for check out when going to an airport. Save ur money skip this hotel.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. We hope to be able to continue to count you among our customers and, while awaiting the pleasure of welcoming you back to the very beautiful city of Bordeaux, please accept, Sir, the expression of our sincere greetings.

Disappointing

Classificação TripAdvisor 3.0/5

Adam W Couples - Avaliação certificada TripAdvisor

Our flight was due at 11:30pm and we were told a shuttle bus would be available until midnight. The flight was delayed so I phoned the hotel to see if the bus was still available or if a taxi could be arranged. No answer from the call, just a reaping message like a radio jingle in french. We managed to get a taxi which cost €20 for a two minute ride! Not happy! On arrival we were greeted well and given our key. The room was comfortable enough but the fridge only contained 1 bottle of water and nothing else! No proper cups and saucers, just small paper ones. We expected a bit more than one bottle of water and paper cups. The breakfast was very good though. I suppose this is a "first impressions count" scenario and we weren't impressed. The poor facilities and the very expensive taxi didn't help.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Aéroport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. However, as far as our room products are concerned, we fully respect the Mercure hospitality products for each of the 3 categories of our rooms. Also, concerning taxi fares, we understand and concede that they are expensive, but this cannot be our fault as we have no agreement with the taxi companies. We hope to have the pleasure of welcoming you back to the Mercure Bordeaux Aéroport and offering you our best regards.

Surpassed our expectations of an airport hotel

Classificação TripAdvisor 4.0/5

Veronica L Família - Avaliação certificada TripAdvisor

We spent a night at the end of our holiday and we’re pleasantly surprised from entering the spacious lobby. The decor was pleasant included a water wall and living wall features, and we were surprised to see an outdoor pool and seating area. We were greeted by friendly staff and our room 314 looked recently refurbished with a Japanese theme. The air con was welcome and the bed comfortable and bathroom had a good shower, no bath. Facilities were good, including a kettle and coffee pod machine. Dinner was good although the menu was limited. We were offered an outside table or inside. The table linen was good. Breakfast was good and the wide selection was delicious. The shuttle was efficient and comfortable. All staff were friendly. We recommend this airport hotel highly. Thankyou for a comfortable stay.

Mrs Veronical, Thank you for your comments following your stay at the Mercure Bordeaux Airport Hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We look forward to welcoming you to our beautiful city of Bordeaux in the future!

Great place to stay at the Bordeaux Airport

Classificação TripAdvisor 4.0/5

Resort43382696360 Família - Avaliação certificada TripAdvisor

Very nice hotel with pleasant pool + garden environment. Friendly staff and very handy shuttle service. It was very warm when we visited Bordeaux; so, relaxing at the pool on comfortable chairs was a real treat. The room was quite large although I did not appreciate getting one on the 1st floor (overlooking a gravel roof) when clearly there was lots of space available. Also, I guess because it was Sunday and because the hotel was not full, they offered only ‘room-service’ food options, both for lunch and for dinner, which really wasn’t too good. (Note: it seems to have had nothing to do with the COVID scenario because two days later (when my sister stayed there), a full menu was offered.

Dear Sir, The entire Mercure Bordeaux Airport team would like to thank you for your comment. Your opinion is precious to us. We apologize for the inconvenience. Indeed our restaurant is closed every Sunday of the year, this information is available on all our websites. Please do not hesitate to let us know your preferences for your next stay concerning the floor you wish to use. Our reception team will do its best to allocate you a room on a higher floor. We look forward to welcoming you again during your next stay in our beautiful city of Bordeaux.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 642 comentários 9.1/10 Localização
  • 1.018 comentários 6.7/10 Quarto
  • 1.095 comentários 8.7/10 Serviço
  • 23 comentários 7.1/10 Wifi
  • 336 comentários 8.2/10 Café da manhã
  • 316 comentários 6.1/10 Limpeza
  • 7 comentários 9/10 Centro de Bem-Estar/Spa

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