ホテル ロータリー ジュネーブ - M ギャラリー 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,339 件のレビュー

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18-20, rue du Cendrier, 1201 ジュネーブ, スイス

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ホテルのその他の情報

  • フィットネスルームとサウナ

  • ご要望に応じたコネクティングルームや隣接した客室

  • グリーンキー認証

  • ご到着時に、ジュネーブの公共交通機関で利用できる無料パスが提供されます。

  • 春から秋にかけてオープンする噴水近くの日陰のテラス

当ホテルの客室

ホテル所在地

ホテル ロータリー ジュネーブ - M ギャラリー

18-20, rue du Cendrier
1201 ジュネーブ
スイス

GPS:46.207235, 6.145048

電話番号
ファックス +41 22 908 80 81

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,339 件のレビュー

トリップアドバイザーの評価  4.5/5  739 件のレビュー

2024エクセレンス認証

Construction

トリップアドバイザーの評価 1.0/5

Bob M Couples - トリップアドバイザー認証口コミ

The hotel had no HVAC working, the room was sweltering, and I was offered a Fan. If I wanted a Fan, I could have stayed in a one-star hotel and saved my money. Construction was outside the hotel, and I had to open the window due to the heat. The street noise kept us awake all night, and then, in the morning, the construction started. They do a terrible job recognizing the Accor loyalty program; we received none of the promised benefits.

Dear Sir, Thank you for taking the time to share your review. We regret to hear that your stay was not up to the high standards we strive to uphold. Please accept our sincere apologies for the discomfort caused by the temperature of your room and the inconvenience of not having a fully functional air-conditioning system. This is certainly not the level of comfort we aim to provide. Moreover, we understand how disruptive external noise can be to a restful night, especially when coupled with the necessary ventilation due to the room's warmth. We also acknowledge the importance of recognizing and providing the benefits of the Accor loyalty program, and we apologize if there was any oversight in extending these courtesies to you during your stay. We hope to welcome you again for an improved experience. Best regards, Hervé Puy, Deputy Manager

Hôtel is well placed but need maintenance!

トリップアドバイザーの評価 3.0/5

RolandL798 ファミリー - トリップアドバイザー認証口コミ

When you get into the hotel, it smells extensively like a parfumerie. It’s the breakfast room as well . Service is nice at the entrance and helpful. Technogym needs maintenance desperately , the elliptical is cracking with every movement and after 60 Minutes it’s bothering quite a bit . (Technicien from Technigym can fix that easily. Software update needed as well) There was no water or so at the disposal. 4.50SFR to get a bottle. The rooms are nice but shower and toilet seats etc need maintenance . The breakfast 35 SFR pp is ok , but scrambled eggs made on demand are dry . Gluten free bread is available. Fruits and yogurt are good , bread needs more variety. Overall the hotel is in need of an overhaul. The beds are great - Accor comfort .

Dear Sir, Thank you for sharing your experience with us. We are delighted that you found our hotel well-placed and were pleased with the comfort of our beds, which we strive to ensure meet the high standards associated with Accor's reputation for comfort. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the scent in the hotel may not be to everyone's preference, and we will review this to ensure a pleasant atmosphere for all our guests. Our Technogym equipment should indeed offer a seamless fitness experience, and we apologize for any inconvenience the elliptical machine may have caused; we will address this urgently. Additionally, while our minibar offers various options, we appreciate your feedback on the availability of complimentary water in the fitness area. The upkeep of our rooms is typically of a high standard, and your comments regarding the maintenance of showers and toilet seats are taken very seriously for prompt attention. We also acknowledge your notes on the breakfast selection and will consider how we can enhance the variety and preparation of our offerings. Nonetheless, it is great that our team provided you with a warm welcome and valuable assistance upon your arrival. We also hope you enjoyed our central location, a short stroll from the breathtaking Lake Geneva and Geneva's charming old town. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

Solidly good hotel, but A/C not cold enough

トリップアドバイザーの評価 4.0/5

Ramare トリップアドバイザー認証口コミ

This is a decent choice of hotel in Geneva, very well located, a short walk from the train station and close to shopping and restaurants. Easy walk to the old town. The room was nice, spacious, cozy, and elegant. The bed was comfortable. Front desk service was excellent. Breakfast was ok, with made-to-order eggs that were terrible one day and excellent the next, and bread that wasn't terribly fresh. Service at breakfast was generally good. Housekeeping was top-notch, making several adjustments based on my preferences which they intuited simply from how I set up the room (e.g., left a tissue box on the nightstand and added a new one in the bathroom as well). Kept my things where I left them even after tidying up rather than moving them elsewhere or throwing them haphazardly on the floor (which has happened!). The major downside of this hotel is that the room was terribly stuffy and hot, even in cool-ish temps in October (though fairly high humidity), and while they say they have A/C, the in-room thermostat didn't seem to do a thing to make things cooler, and I can't believe the temperature was actually what the thermostat claimed it was. I had to leave the screen-less windows open for hours to try to cool the room down enough to sleep, and shortly after closing them, the room would just become stuffy again. For this reason only, I'd probably look elsewhere in Geneva.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the spaciousness, cozy elegance of the room, and the comfort of the bed. It is with great pride that we receive your compliments on the excellent service provided by our front desk team. Our housekeeping team strives for excellence, and it is heartening to know that their efforts to accommodate your preferences were successful and appreciated. However, we regret to hear about your experience with the air conditioning and the discomfort caused by the room's temperature. Our guests' comfort is of the utmost importance to us, and we apologize for any inconvenience this may have caused during your stay. We take note of your observations regarding the breakfast and will ensure that consistency is maintained in the quality of our offerings. Nonetheless, we hope that the hotel's prime location within close proximity to the train station, shopping, and restaurants enhanced your stay in Geneva. Our aim is always to provide a memorable experience, and we trust that the positive aspects of your visit will encourage you to return. Kind regards, Hervé Puy, Deputy Manager

SUPERB Stay In An Excellent Hotel.

トリップアドバイザーの評価 5.0/5

EPD トリップアドバイザー認証口コミ

This hotel is one of the best we have stayed in for a city break. Our room was 714 and a 'signature' room with an included mini bar in the small vestibule with tea and coffee facilities too. Our bed was gloriously comfortable with real quality bedding and lovely pillows. It was a large room with plenty of plugs and quality carpet. There was a delightful bathroom with a superb shower (I want one like it at home) and plenty of fluffy white towels. There were also bathrobes and slippers. The lifts were fast and very reliable, we never had to wait more than seconds. Breakfast was included and was quality, part buffet part ordered hot meal. The staff in this hotel were helpful and friendly. I am glad I was not deterred by some of the reviews (some are not recognisable as being this hotel) because this is a real find in a lovely city. The lake is very close as is the old town. It is also handy for the bus station for tours. This hotel deserves highest recommendation and I would be happy to return anytime and will recommend it to anyone I know is going to Geneva. Thank you to all the staff.

Dear Guest, It’s kind of you to leave us this feedback about your recent visit. We are thrilled to hear that your stay at Hotel Rotary MGallery Geneva was so enjoyable and exceeded your expectations. We are delighted that you appreciated the comfort of your Signature room, our commitment to quality bedding, and the convenience of the in-room amenities. It is gratifying to know that the bathroom facilities, including the shower, added to the luxury of your stay. Additionally, we are pleased that the efficiency of our lifts contributed to a seamless experience. Your comment regarding the other negative reviews is totally right and prove that a subjective review is generated by emotions and do not reflect the exact picture of our property and service provided by our team to create you a memorable moment. Nonetheless, we are especially proud that our team's helpful and friendly service enhanced your visit, and that the quality of our breakfast offerings left a positive impression. Finally, we are glad that you found our central location convenient for exploring the beautiful city of Geneva and its nearby attractions. We look forward to welcoming you back soon. Kind regards, Hervé Puy, Deputy Manager

Three Nights in Geneva

トリップアドバイザーの評価 4.0/5

CJTravelerTexas トリップアドバイザー認証口コミ

In September 2024 my wife and I spent three nights at the Hotel Rotary Geneva. Members of the staff were friendly and helpful and the breakfasts, part of the room rate, were very good. Our room was clean and functional. Elevators were fast. This property is located within walking distance of a number of historic sites and restaurants.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you appreciated the attentiveness of our team, the quality of our breakfast offerings, and the clean and functional comforts of your room. Our boutique hotel prides itself on providing a memorable experience through dedicated service and attention to detail. It is great that you found the efficiency of our elevators to your satisfaction, ensuring a smooth and convenient stay. Moreover, we are pleased that our central location, tucked within the vibrant heart of Geneva, contributed positively to your visit, allowing easy access to the city's historic sites and an array of restaurants. Once again thank you for your feedback and we hope to welcome you back to the Hotel Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。