イビス ジュネーブ サントル ナシオン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 857 件のレビュー

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Rue de Grand Pre 33-35, 1202 ジュネーブ, スイス

説明

ホテルのその他の情報

  • コルナヴァン駅から数分、国連本部やCICGにも近接するロケーションです。

  • ご滞在期間中ご利用いただける無料公共交通パスをご到着時にお渡しします

  • ホテル敷地内の地下駐車場（有料）

  • ご要望に応じてお身体の不自由なお客さまに対応したお部屋をご用意します

  • レマン湖と主要な観光スポットに近接するホテルです。

当ホテルの客室

ホテル所在地

イビス ジュネーブ サントル ナシオン

Rue de Grand Pre 33-35
1202 ジュネーブ
スイス

GPS:46.214075, 6.135314

電話番号
ファックス +41 22 919 20 40

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 全館禁煙

IBIS RESTAURANT

非契約写真

年中無休でケータリングをご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  857 件のレビュー

トリップアドバイザーの評価  4.0/5  1,255 件のレビュー

お客さまの声 4.0/5

Kazuma E. ビジネス - 確認済みレビュー すべて

3泊した。暖房をMAX運転したが、初日は寒かった。残りの2日は少し寒い程度であった。 温度管理以外はとても快適だった。

Overpriced and Unpleasant Experience at Ibis Hotel

トリップアドバイザーの評価 2.0/5

moustaphawahab トリップアドバイザー認証口コミ

I stayed at the Ibis Hotel not long ago, and honestly, it just wasn’t a good experience. I got there early, around 7 in the morning. I knew check-in wasn’t until 3 PM, so I wasn’t expecting miracles, but the way the receptionist talked to me was pretty disappointing. I asked if I could get a decent room, and all she said was she’d give me the first one that came up. No real effort, no interest in helping out, just a flat, unfriendly answer. That set the tone for the rest of my stay. When I finally got my room, it was freezing. The heating barely worked. Plus, they didn’t bother to give any face towels, which seemed odd for a hotel like this. Breakfast didn’t help either. There were only two types of cheese and not much else. I expected something a bit more varied, or at least a little effort. All in all, I feel like the Ibis charges way too much for what you actually get. I wouldn’t stay there again, and I’d tell anyone else to think twice before booking.

Dear Moustafa Wahab, Thank you for sharing your feedback regarding your recent stay at ibis Genève Centre Nations. I would like to sincerely apologize for the experience you had, as it does not reflect our commitment to providing excellent service and comfort to our guests. I regret to hear about the interaction you had with our receptionist. Your comments regarding the level of assistance provided are noted, and I assure you that we value guest satisfaction highly. Regarding the room temperature, I understand how uncomfortable this must have been, and we appreciate your input on the lack of face towels, as we strive to meet the expectations of our patrons. Concerning breakfast, we aim to offer a variety of options to cater to our guests' preferences. Your feedback will be shared with the team to improve our offerings. Thank you again for your insights, and I hope you may reconsider staying with us in the future. Thomas / Assistant Manager

Lovely clean, comfortable hotel with good breakfast.

トリップアドバイザーの評価 4.0/5

Chloe B トリップアドバイザー認証口コミ

The hotel was very clean and pretty modern. The room was a good size with all the necessary amenities and a big bathroom, and the bed was very comfy. The breakfast selection was good with lots of choice of pastries, hot food, yoghurt, granola, fruit and some cold cuts/cheese. It was a good location close enough to walk into Geneva centre and the lake plus you get a free travel card for buses, trams and water taxis when you book a hotel.

Dear Chloe B, Thank you for taking the time to share your positive experience at ibis Genève Centre Nations. We are delighted to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities. It’s wonderful that you enjoyed our breakfast selection and appreciated our location, which indeed allows for easy access to Geneva's attractions. We strive to provide our guests with a pleasant stay and are pleased that the complimentary travel card added to your experience. We look forward to welcoming you back in the future. Best regards, Thomas / Assistant Manager

The place , menager and customer service 5 star

トリップアドバイザーの評価 5.0/5

kubotex トリップアドバイザー認証口コミ

Salim , menager of hotel is absolutely star , he show incredible understanding and customer service I am so positively suprised of his and his team approach , amazing stuff. Sometimes people make place wonderful not place itself ,he definitely did today , thank you

Dear Kubotex, Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team, particularly Salim's exceptional customer service. It's gratifying to know that our staff's dedication has made your stay memorable. Your kind words inspire us to continue providing the best possible service to our guests. Best regards, Thomas / Assistant Manager

Opportunities to improve

トリップアドバイザーの評価 3.0/5

moisess271 ビジネス - トリップアドバイザー認証口コミ

As a frequent business traveler, I try to book in 3 or 4 star business casual hotels, I look for different factors, location, flexibility, comfortable, good prices and cleanliness. Though my experience was ok there are things to be improved, such as cleanliness in the restaurant, especially if it’s buffet solo serving,I found it very dirty and poor higiene. Pillows are very uncomfortable and I found curious that I asked for a Single room with one bed, the gave me a room with 2 individual beds together with a kind of thin queen mattress that felt the middle division in between the beds and make it uncomfortable. The service by the front desk was good, and the cleaning ladies were excellent.

Dear Moises Solis, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights as a frequent business traveler and understand the importance of cleanliness, comfort, and overall guest experience. We sincerely apologize for the issues you encountered in the restaurant. Please be assured that maintaining high hygiene standards is a priority for us, and your comments will be taken into account for future improvements. Regarding the pillows, we understand that comfort is subjective, and we will review our options to enhance guest satisfaction. Concerning your room assignment, we acknowledge that having the right bed configuration is crucial for a restful experience. While our team strives to meet all preferences, we regret that this aspect did not meet your expectations. We are pleased to hear that you found our front desk service and housekeeping to be commendable. Thank you once again for your valuable feedback; it aids us in our continuous efforts to improve our services. Best regards, Thomas / Assistant Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,440 件のレビュー 9/10 ロケーション
  • 1,724 件のレビュー 6/10 客室
  • 1,362 件のレビュー 8.1/10 サービス
  • 79 件のレビュー 3.5/10 インターネット
  • 726 件のレビュー 7.6/10 朝食
  • 718 件のレビュー 8.1/10 清潔さ
  • 268 件のレビュー 6.1/10 料理
  • 5 件のレビュー 1.4/10 ウェルネス・温泉エリア

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ジュネーブのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。