説明
ホテルのその他の情報
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レマン湖から5分の場所に位置しています
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無料の Wi-Fi
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街の中心部に位置しています。
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バーやレストランに近接しています
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ダブルベッド1台、電子レンジ、ケトル付き
当ホテルの客室
ホテル所在地
レジダンスステュディオジュネーブサントル
36 Rue de Berne
1201 ジュネーブ
スイス
GPS:46.2117, 6.146959
ホテルサービス
チェックインはからです - チェックアウトはです
- Wifi
- エアコン
- 朝食
- 駐車場
朝食
非契約写真
お客様のご意見
清掃・タオル交換がない日が続いて困りました
お客さまの声 2.5/5
匿名 一人 - 確認済みレビュー すべて
お客様、 フィードバックをお寄せいただきありがとうございます。 この度のご滞在におかれましては、ご期待に添えない部分がありご迷惑をおかけしましたこと、心よりお詫び申し上げます。通常、清掃サービスは、祝日を除く月曜日から金曜日までご利用できるようになっておりますが、お客様のご滞在中には通常とは異なったようで、お客様の声は全スタッフで共有し今後このようなことがないよう、留意いたします。 また、デスクと椅子の数に関するご意見に感謝申し上げるとともに、快適にお過ごしいただけるよう改善に努めてまいります。 ご宿泊中、ジュネーブ湖から 5 分の当ホテルの立地が、お客様のご旅行の拠点としてお役に立てことを願っております。 再び当ホテルでお迎えできる機会を心よりお待ちしております。 Nicolas Goureau, General Manager
Mixed Experiences at Residence Studio Geneve Centre Hotel, Geneva
トリップアドバイザーの評価 3.0/5
JongseoYim トリップアドバイザー認証口コミ
Dear Jongseo Yim, Thank you for your review of your recent stay, We are pleased that you found our location in the vibrant heart of Geneva to be convenient, offering easy access to local attractions and public transport. While we are happy that you appreciated our central location, we regret to hear that the noise level was a concern during your stay. We understand the importance of a restful night's sleep and offer rooms on higher floors and towards the backside of the building, where the noise from the bustling streets is less prevalent. For future visits, we would recommend requesting a studio on one of these quieter floors. Regarding breakfast, we are sorry to learn that it did not meet your expectations. The express breakfast option is designed to provide a quick and convenient start to the day, and we also offer a more extensive breakfast buffet for those who prefer a wider variety. We hope you were able to take advantage of the complimentary public transport card provided to explore the city, as well as the comfort of your studio equipped with a queen-sized bed, kitchenette, and free high-speed WiFi. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Great
トリップアドバイザーの評価 5.0/5
Sightseer48540474634 Couples - トリップアドバイザー認証口コミ
Dear Guest, We would like to thank you for this review about your recent stay. We are delighted that you found our accommodations to be clean and comfortable, which are qualities we strive to maintain for all our guests. It's rewarding to hear that our studios provide a value-conscious option for youthful explorers like yourself. However, we understand that the vibrancy of the surrounding area can lead to some disturbances, and we apologize for any inconvenience this may have caused. We are glad to hear that the air conditioning system met your expectations, ensuring a cool and pleasant atmosphere within your studio. Additionally, we appreciate your feedback regarding the kitchenette supplies; it is important for us to know where we can enhance our guest's experience. Finally, we are pleased that the proximity to Lake Geneva was beneficial during your stay and that the courtesy and efficiency of our staff during the check-in process added to your positive experience. Our central location is indeed one of the key highlights, offering easy access to the city's attractions and public transport options. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
You have been warned
トリップアドバイザーの評価 1.0/5
dougiebarker トリップアドバイザー認証口コミ
Dear Guest, Thank you for taking the time to share your candid feedback. We are glad to note that your stay was not impacted by bed bugs, reflecting our commitment to cleanliness and hygiene. We regret to hear that the studio did not meet your expectations in terms of space and amenities. Our studios are designed to be functional and are equipped with a kitchenette, double glazing, and individual controlled air-conditioning for our guests' convenience. We apologize if the urban location’s vibrancy, due to our central position in the Pâquis district, fell short of providing the tranquility you desired. Our team is dedicated to ensuring a comfortable stay, and we provide complimentary earplugs at the reception for added noise comfort. Regarding the smoke disturbance, while our property is smoke-free, we empathize with your discomfort and are troubled that this occurred during your stay. Our pricing reflects the demand in the city, our central location and the facilities we offer, including free public transport and Wi-Fi access. We take all feedback seriously as it is vital for our continuous improvement. Upon your earlier check out nothing has been mentioned to our reception. As per the cancellation policy, one night has been charged as cancellation is one day prior to arrival. Best regards, Gregory Viandaz Operations Manager
立地が良い。
お客さまの声 4.0/5
Yogi ビジネス - 確認済みレビュー すべて
お客様、 この度は、 Résidence Studio Genève Centreにご宿泊いただき、ありがとうございます。 いただいたお褒めの言葉をスタッフ一同、大変嬉しく思っております。立地の良さと便利さをお気に召していただいたようで、私たちも大変光栄です。 しかしながら、調理施設に関するご指摘には、私たちも心を痛めております。キッチンには電子レンジ、冷蔵庫、ケトルを完備しておりますが、現在オーブンやコンロはご用意しておりません。これは、スタジオ内での簡易的な食事の準備を可能にするための選択であり、ゲストの皆様にはご不便をおかけしていることをお詫び申し上げます。 お部屋の清潔さについてのお褒めの言葉、またサステナビリティへの取り組みに関するポジティブなフィードバックも大変ありがたく、今後とも環境に配慮した運営を続けて参ります。Résidence Studio Genève Centreでは、お客様に快適で持続可能な滞在を提供することを目指しております。 また近くにお立ち寄りの際には、ぜひご利用くださいませ。 ご意見とご感想をありがとうございました。 Gregory Viandaz Operations Manager
との提携 TripAdvisor