ノボテルジュネーブサントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,853 件のレビュー

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Rue de Zurich 19, 1201 ジュネーブ, スイス

説明

ホテルのその他の情報

  • サウナ、ハマム、フィットネスルームを備えたウェルネスエリア

  • ミーティングルーム5室を完備、周辺に多数の権威ある研究機関

  • ジュネーブ中心部に位置し、湖のすぐ近く

  • モダンなインテリアに囲まれ、フランス料理をお楽しみいただけるバーとレストラン

  • グリーンキー認証ホテル

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ホテル所在地

ノボテルジュネーブサントル

Rue de Zurich 19
1201 ジュネーブ
スイス

GPS:46.211635, 6.147291

電話番号
ファックス +41 22 909 90 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMETBAR BY NOVOTEL

ノボテルジュネーブサントルは、現代アートの要素を取り入れたモダンな雰囲気のバーをご用意しております。お仕事の待ち合わせやご友人とのくつろぎの一杯に最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,853 件のレビュー

トリップアドバイザーの評価  3.7/5  1,743 件のレビュー

お客さまの声 2.0/5

Mitsuharu K. ビジネス - 確認済みレビュー すべて

バスタブの栓が使えなかった。ところどころ設備の不良があったが、点検できていない。

Mitsuharu様、 ご滞在に関する貴重なご意見をお寄せいただき、ありがとうございます。 この度は施設のメンテナンス面でご不便をおかけしましたことを深くお詫び申し上げます。バスルームの設備の不具合に関しましては、通常点検時に確認をしてはおりますが、ご指摘の事象が発生してしまい大変申し訳ございませんでした。 サステナビリティへの取り組みと清掃サービスのバランスに関しましても、重ねてお詫び申し上げます。当ホテルでは『スキップ・ザ・クリーン』プログラムを導入し、ご要望に応じてタオル交換や毎日の清掃サービスに柔軟に対応できる体制を整えております。お部屋の状態について何かご要望がございましたら、フロントまでお気軽にお申し付けください。 今後のご滞在でより快適な体験をご提供できるよう努めてまいります。 ニコラ・グロー ゼネラルマネージャー

Not recommended

トリップアドバイザーの評価 2.0/5

Myla60 ファミリー - トリップアドバイザー認証口コミ

Big clear rooms but … At the reception was not possible to receive the map. When we asked about good restaurant , the answer was - every place. Nobody helped us with the luggage, although we asked for. Very bad surrounding. Working girls next to the corner all the day.

Dear Guest, Thank you for writing a review. We're pleased you found our rooms spacious and well-appointed. However, we sincerely apologize that several aspects of your experience fell short of expectations. While luggage assistance is available upon request, we regret this wasn't clearly communicated during your stay. Regarding dining options, our team typically provides curated recommendations - we'll reinforce this practice. For future visitors seeking quieter surroundings, turning right after exiting leads directly to family-friendly lakeside areas within a 5-minute walk. We hope to see you again in the future. Kind regards, Gregory Viandaz, Operations Manager

Pleasant stay , nice sfaff !

トリップアドバイザーの評価 4.0/5

W1453JGpault ビジネス - トリップアドバイザー認証口コミ

Evening arrival , check in was fairly quick although the staff looked smart and their white shirts none of them wore name badges! Pleasant lobby with boutique style decor ! Four main lifts / elevators but quite small for inside ! Nice well appointed room , well equipped and clean . Very nice shower and stream proof / heated mirror ! and fairly non slip shower floor . Clean comfortable bed and nice pillows , fairly well soundproofed windows, air conditioning, fairly quiet . Decent WIFI signal. Slept well . The area around the hotel has bars and some small convenience store nearby , at night the area is lively and vibrant with some ladies of the night in the area ! I felt very safe and no one hassles or bothered me . I did not try the bar / restaurant but both looked pleasant enough I used the TooGoodToGo app to get a 4.90 Swiss francs breakfast( take out ) from the nearby IBIS hotel . The Novotel was clean , staff were all courteous, friendly and professional, room was clean comfortable and quiet.

Dear Guest, Thank you for your positive review. We're delighted you appreciated our renovated rooms with modern comforts like the heated mirrors and effective soundproofing. Our team takes pride in maintaining spotless accommodations and is always available to ensure every detail meets expectations. While we regret any inconvenience with elevator capacity during peak times, we're pleased to note our eight-floor property offers multiple lifts and courtyard-facing rooms for quieter stays. Regarding the neighborhood vibrancy, families might enjoy turning right from our exit to discover lakeside activities within a 5-minute walk. Finally, we're grateful you highlighted our staff's courteous service. Their dedication to creating welcoming experiences remains our greatest pride, and we hope to welcome you back to explore our spa facilities on your next visit. All of the team look forward to seeing you again in the future. Best regards, Gregory Viandaz Operations Manager

Good Size Room in City

トリップアドバイザーの評価 4.0/5

NPatel007 トリップアドバイザー認証口コミ

Dear Novotel Geneva, We stayed at the Hotel with family and booked 4 Rooms, very spacious Room, Clean, and good city location. Restaurant breakfast had good spread and friendly chef and staff to serve and assist with warm and fresh breakfast. Front Desk staff is not much friendly and not helpful with checkin or assistance with luggage. We ordered room service food which was basically a frozen food reheated to serve, not recommend the room service food. Thank You, NPatel PNI Hospitality

Dear Guest, We appreciate you taking the time to share your feedback about your stay at Novotel Genève Centre. We are delighted that your accommodations met your requirements, with ample space to ensure comfort during your family stay. The culinary experience at breakfast surpassed expectations, with our team members delivering attentive service and preparing fresh selections for your enjoyment. However, we sincerely regret that certain aspects of your stay did not meet your expectations. Your comments about the reception experience and dining quality have been shared with our management team. Our staff remains available around the clock to address any concerns that may arise during a stay. Finally, we are pleased you found value in our central downtown location, allowing convenient access to explore Geneva's attractions. We would welcome the opportunity to serve you again in the future. Best regards, Gregory Viandaz, Operations Manager

The best of the best

トリップアドバイザーの評価 5.0/5

T1387HEmichels Couples - トリップアドバイザー認証口コミ

Novotel Geneva We spent 14 days traveling across Switzerland and stayed in 6 different hotels. Without a doubt, the best of them all was Novotel Geneva Centre on Rue de Zurich. Its location is excellent—just a short walk from the train station and within walking distance of Lake Geneva. We arrived late in the evening, and the reception staff, Nordine and Théo, were incredibly welcoming and helpful. Their warm attitude made all the difference after a long journey. The room was spacious, very clean, and well-equipped. It was the only hotel during our trip that had both a safe deposit box and a refrigerator in the room—small details that made a big difference. We were also pleasantly surprised to find a complimentary bar of Swiss chocolate and two bottles of water waiting for us in the fridge. These thoughtful touches really stood out. We travel often, and I can confidently say this Novotel is the best 4-star hotel we’ve ever stayed in. I highly recommend it to anyone looking for excellent service, comfort, and a restful night’s sleep.

Dear Guest, We are truly delighted by your wonderful review of your stay at Novotel Genève Centre. We are overjoyed by your perfect rating. The warm welcome from our team and the superior quality of our accommodations seem to have made your stay truly special. Your recognition as the finest hotel during your Swiss journey brings us tremendous pride. We would be honored to welcome you back for another memorable stay. Best regards, Gregory Viandaz, Operations Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 19 件のレビュー 7.8/10 インターネット
  • 634 件のレビュー 8.3/10 朝食
  • 502 件のレビュー 8.3/10 清潔さ
  • 70 件のレビュー 8.5/10 バー＆飲料

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周辺の他の施設

ジュネーブのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。