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Avenue Louis Casaï 30, COINTRIN, 1216 ジュネーブ, スイス

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  • 10番のバスで空港から7分

  • 無料Wi-Fi全館完備

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イビス バジェット ジュネーブ アエロポール

Avenue Louis Casaï 30, COINTRIN
1216 ジュネーブ
スイス

GPS:46.220554, 6.113331

電話番号
ファックス +41 22 710 46 10

アクセスと交通機関

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙

Swiss Bistro

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お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.4/5  804 件のレビュー

トリップアドバイザーの評価  3.5/5  1,118 件のレビュー

Horrible experience

トリップアドバイザーの評価 1.0/5

gagizzz Couples - トリップアドバイザー認証口コミ

The hotel was dirty and staff was rude. My husband is 83 and cannot carry suitcases down steps. I asked for help and the answer was NO. We made reservation online several months ago and were not told a budget hotel. We were so uncomfortable in lobby we could not stay there.

Dear Guest, Thank you for this review about your recent stay. We are deeply concerned to read about the difficulties you faced during your stay, especially with the cleanliness. Our aim is to provide a welcoming and comfortable environment, and it seems we fell short in this instance. Please accept our sincere apologies for any discomfort caused. We also regret that the level of service did not meet the attentive standards we strive for. We take pride in assisting all our guests, and it is most concerning that you did not receive the help needed. Finally, we apologize if our lobby did not provide the comfort you expected. We endeavor to offer a pleasant communal area for our guests to relax in, and we will reflect upon your feedback for future improvements. We hope to be able welcome you back on a future visit. Kind regards, Marc Fischer, General Manager

Quick trip to Geneva

トリップアドバイザーの評価 4.0/5

PDGBLondon トリップアドバイザー認証口コミ

It always seems odd reviewing a chain hotel - you probably know what to expect. The bathroom set up was slightly strange but worked. Though the curtain between the bed and the bathroom area was a bit tricky. The staff in the breakfast room were very helpful, price was reasonable. The staff member on reception knew about the local bus but not the tram (it's only a 5-10 walk away), which seemed odd. Plus the free transport card is an excellent addition (not sure if this runs all year round.)

Dear Guest, Thank you for your review. We are delighted that you found our breakfast staff helpful and that you considered the breakfast price to be reasonable. However, we regret to hear of the issues you faced. Our bathrooms are designed to maximize space while still providing privacy, and we understand this can be an adjustment for some guests. We will take your feedback into account for future improvements. Additionally, we note your feedback regarding your interaction with our receptionist and sincerely apologize for any inconvenience. We ensure ongoing training for our team to provide accurate information about our hotel and local amenities. Our location opposite the Balexert shopping center and proximity to public transport options, like the bus that connects to the airport in just 7 minutes, are aspects we are proud of. It's also great to hear that you appreciated the complimentary transport card we provide for our guests. We look forward to seeing you on your next trip to Cointrin. Best regards, Marc Fischer, General Manager

Wind Down before you take off from Geneva !

トリップアドバイザーの評価 4.0/5

livingthejetlife トリップアドバイザー認証口コミ

The free Airport shuttle service runs daily ; every 20 minutes from 5 am to 11 am and from 17.30pm to 22.30pm. It's easy to get to / from the Airport and the train to downtown is only a 7 minute ride. I received a free Geneva Transport card the night before, however I did not need it as the previous one from my previous hotel was still valid on the day of checkin. Although it took me 90 minutes to reach the property due to being badly misguided and having no internet connection, the actual time to walk from Geneva Airport to the hotel is around 10 minutes ! With several luggages in tow, it was with some relief when I finally arrived on foot as the free shuttle was between it's operating hours. I loved the vibrant entrance with the Rubiks cube stool and the Swiss gift shop in Reception. The gentleman who checked me in was professional and sympathetic to my journey into the hotel. I asked if I could have an iron and ironing board brought to my room as I really did not want to come back down again. I was not too impressed at being told to come back down myself as apparently they had no one to bring it up. Imagine my dismay when I came down not some minutes later to fInd 3 staff sat in a room behind reception, looking at their mobile phones. There is a nice Restaurant area, a snacks fridge and a vending machine. The room was super clean and fresh and very spacious with separate wardrobe and a beautiful bathroom with wallmounted shower gel. Great rate and definately a great place to stay the night before your early flight from Geneva !

Dear Guest, Thanks for taking the time to share your review of your stay. We are delighted that you found our entrance design vibrant and appreciated the professional service at check-in. It's also pleasing to know that the cleanliness and spaciousness of your room, as well as our bathroom amenities, contributed positively to your stay. However, we regret to hear about the challenges you encountered, particularly with regard to the shuttle service and the handling of your request for an iron and ironing board. Please accept our apologies for any inconvenience caused. It's our aim to provide timely and efficient service, and it seems we fell short in this instance. We are sorry that our staff's behaviour did not reflect the high standards we strive to uphold. We will follow up on this with our team to ensure we improve our service. Nonetheless, we are pleased that you enjoyed the restaurant area and found our rates to be great value, especially considering the convenience of our location before an early flight. We take pride in our efforts to provide a clean, comfortable, and welcoming environment for our guests. Finally, we hope you had the opportunity to experience Geneva's charm and explore the nearby Balexert shopping centre during your stay. We would love to have you return for another pleasant stay. Best regards, Marc Fischer, General Manager

Right next to Airport with shuttle bus

トリップアドバイザーの評価 4.0/5

the01uk Couples - トリップアドバイザー認証口コミ

Great right by the airport with a shuttle bus.We stayed here has everything you require for a nights stay close to airport, excellent breakfast and the staff were charming, it's a basic hotel but we found it very comfortable quiet and thefre shuttle bus runs every 20 min back to Airport.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you found the comfort and quietness of our rooms to your liking, and that our breakfast offerings and the courteous service provided by our staff enhanced your experience. While we do not currently offer a hotel shuttle service, we are situated just a short bus ride from the airport, with the bus stop conveniently located across the street from us. We understand the importance of clear communication and are continuously working to ensure that all our guests receive accurate information. Nonetheless, it's great to hear that you appreciated the convenience of our hotel's proximity to the airport. Our location not only offers easy access to Geneva Airport but also to the Balexert Shopping Centre and various public transport options for exploring the city. We look forward to welcoming you back on future occasions. Best wishes, Marc Fischer, General Manager

Nice Location

トリップアドバイザーの評価 5.0/5

RobChon トリップアドバイザー認証口コミ

Well located, near the airport by bus #10. The hotel is opposite of a shopping mall. Requested for an early check-in but it will cost me more or less CHF30 instead we just leave our luggage at their storage area free of charge and we went out to that shopping mall to buy some food. After we came back around 11:30 - 12:00pm we were allowed to check-in. Front desk staff were professionals and kind, same goes to the staff at breakfast area all were nice and accommodating. Breakfast is basic but good enough, bread, croissants and pastries, meet and cheese, cereals and fruits, etc. Room as per Ibis, small but clean. What I have notice is that they don't have AC, or it was centralized.

Dear Guest, Thank you for sharing your experience with us. We are thrilled that you found our team at the front desk and in the breakfast area to be professional and accommodating. It's rewarding to know that our efforts to provide excellent service are appreciated. However, we understand that the extra charge for early check-in may have been an inconvenience. Our check-in policy is designed to ensure that rooms are impeccably prepared for our guests, but we regret any dissatisfaction this may have caused. Regarding the climate control, our hotel is equipped with an air cooling system to maintain a comfortable temperature, although it is indeed centralized and cannot be adjusted individually in the rooms. Nonetheless, we are glad that the convenience of our location near the airport and opposite the shopping mall met your expectations. It's also wonderful to hear that the cleanliness of our rooms contributed to a pleasant stay. We look forward to welcoming you back in the future for another enjoyable visit. Warm regards, Marc Fischer, General Manager

との提携 TripAdvisor

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