Mercure Hotel Amsterdam West 4 yıldız

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The room was quite small but nice, the location at 30 - 40 minutes from the city center depending on what kind of ticket transport did you have, the hotel is located near a beautiful lake and each night you can see rabits ducks

About 40mins via bus to Amsterdam square but not a problem, just don't stay out too late otherwise Uber..... Staff all very helpful & welcoming, rooms very clean & tidy, Food excellent choice & plenty of it. Would recommend anyone to stay

we were poorly attended, we paid more for early check in (8:00 am) the room was only vacated at 11:00. The receptionist was not helpful in expediting our stay, she said that she was not the one who cleaned the rooms and could not do anything.

The location and the hotel room was good. But we had a very bad experience with a young lady of the front desk when checking out. I received the bill after the payement with my credit card, and recognized immediatly a mistake with a charge of the airport shuttle fee which I had never use the service as I came with my car. But the girl told me that she cannot do the refund. I was told that no supervisor was on duty and no refund can be done on that day ! As a guest, I didn't received any apologise for the mistake that the hotel had made! This girl was impolite and has acted with unprofessionnal manners instead of trying to find a solution. She pretends that « It was not her fault that someone has put the shuttle fee by mistake » and suggest me to call the hotel and request the refund after return to Switzerland. This is completely ridiculous ! As I was just right inside the hotel and in front of the reception of a 4 stars Mercure Hotel! It was a waste of time as I had insisted about 15 minutes until one of her colleague has finally come to know the situation then the refund was done just in one minute !! I had finally received an apologise from her professional colleague.

It is excellent benefit cost in terms of quality and price. This hotel is far of downtown but it is easy to access the mains turistics points, because have a bus that pass near to hotel that go to until the city.

The trip to Amsterdam was partly business and partly leisure. The business meetings went well, and the logistics of the hotel are ideal. This hotel is located at 5-10 minute ride from Schiphol airport. the hotel has a convenient shuttle to and from the airport for its customers, every 30 minutes. To go downtown, it is a 20 minute bus ride with the local transit, which runs every 10 minutes. The facilities of the Mercure are excellent, in the high end of the range for this hotel category. I recommend it.

This is a good hôtel but the policy of the hôtel manager is very cheap: 5.5€ for bread ? Cannot even offer it for free when you have a 35€ meal for one person ? Really ? No bottle of water nor minibar in the room ? Please go to Mercure Amsterdam city as you have many things to learn... I did not feel welcome and will not come back to a hôtel where i spent 430€ and want to charge me 5.5€ for bread.

A comfortable hotel with helpful and friendly staff.About 15 mins from the centre and the airport with a handy airport shuttle and a bus that leaves every 10 mins to the centre.Good selection at breakfadt with freshly squeezed orange juice a bonus.

Hotel is located appr. 10 minutes from the airport. Rooms were quiet even there was bigger road both side of the hotel. From the hallway I did hear some noice though. Dinner in the restaurant was ok even we had to wait to be served quite a while. Breakfas was good and extra plus for the fresh orange juice.

Rooms are OK and there is no noise for an hotel that are near a road.A little bit far from Amsterdam center but with 15/20 minutes of bus it's direct.Bus stop is at 200/300 meters from hotel.We passed 2 nights and maybe we come back later.

Everything very good, except:No walking path to nearby bus stop to the centre & airportThank you for being so kind and providing free shuttle on a way back, it saved us a lot of troubleCleanliness in rooms could be better - especially floors, inside of cabinets and cardigans

I have enjoyed my stay in Mercure airport, staff was helpful everywhere. I liked the honey on sale at the reception, and it was a nice souvenir to take with me. Location was far from Centre, but transportation was available during the day, but very difficult at night to go or come back from City Centre.

Lovely stay. Comfy quiet room. Well provisioned. Great staff. The staff were extremely engaging and helpful. The upgrade we received was very helpful. Great shower. I don't really understand why this review has to be a min of 200 characters?

Our hotel room was very nice and clean. The free shuttle bus from the airport to the hotel was a great perk. Everyone was very helpful. Bus stop across the street and very easy to get to Central Amsterdam.