Mercure Hotel Amsterdam West

Mercure Hotel Amsterdam West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 232 görüş

ALLSAFE onaylı otel

Bir haritada görmek


Otel ekstraları

  • Havalimanına Servis Aracı Hizmeti Mevcuttur

  • Ücretsiz WiFi

  • Özel Otopark

  • Aile Odaları

  • Açık Büfe Kahvaltı

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW Amsterdam

  • MERCURE HOTEL AMSTERDAM WEST:  397 Anderlechtlaan


  • Uçakla

    AMSTERDAM SCHIPHOL 8km / 4 mil mesafede

  • Uçakla

    ROTTERDAM ZESTIENHOVEN 59km / 36 mil mesafede

  • Gemiyle

    AMSTERDAM CENTRAL STATION 9km / 5 mil mesafede

  • Helikopterle

    SCHIPHOL HELIPAD 8km / 4 mil mesafede

  • Arabayla

    A4 EXIT 1 SLOTEN 1km / 0 mil mesafede

  • Trenle

    AMSTEL STATION 9km / 5 mil mesafede

  • Trenle

    CENTRAAL STATION 9km / 5 mil mesafede

  • Trenle

    H. SNEEVLIETWEG 3km / 1 mil mesafede

  • Trenle

    RAI STATION 6km / 4 mil mesafede

  • Trenle

    SCHIPHOL 8km / 4 mil mesafede

  • Trenle

    WTC ZUID STATION 5km / 3 mil mesafede

GPS:52.337578, 4.817787

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları


The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Konaklama olanaklarımız

Oda kategorilerimiz arasından ihtiyaçlarınıza uygun odayı seçin. Standart odada, bahçe manzaralı Privilege odada ya da ferah Junior Süitte rahat bir gece geçirin.

Konuk değerlendirmelerimiz

Mercure Hotel Amsterdam West
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Daha fazla bilgi edinin

ALL Puanlama  4.0/5  232 görüş

TripAdvisor Derecesi  3.5/5  1.362 görüş

Normal / Standard

Tripadvisor puanı 3.0/5

Ahmad S İş - TripAdvisor onaylı yorum

This hotel is Good hotel & big in old building and free parking. Little bit far from the city. But it is ok for people looking to go to the Airport staff are so good … Recommend to anyone need to be closed to the Airport

Ok for a night

Tripadvisor puanı 3.0/5

Judy P TripAdvisor onaylı yorum

Was ok but we had to ask for beverages for the room ie tea coffee and cups it was never offered to us. The kettle in our room was a disaster waiting to happen. The on off button didn’t even exist any more so had to pull plug out. Needs replacing ASAP. People walking corridors with no masks. Nowhere near as good as other Mercure we have stayed at. Downstairs bar area etc seemed nice but elsewhere was shabby. Location good for schipol

Dear Judy, I am sorry to hear about the kettle in your room. We have 24 hours reception, if they were informed about this I am sure they would've been happy to bring you a new kettle. We inform everybody that wearing a mask in the public areas of the hotel is mandatory. We do this at check-in and we have posters informing people about this. Unfortunately, it can occur that some people do not follow this rule. If we notice this we will inform people they have to wear as mask. Due to Covid-19 we do not have coffee and tea in the room. As I understand the front office did offer you this at check-in, but you wanted to go to the city first and pick it up later. You never returned. I am are sorry to read we did not meet you expectations.

Average and far out

Tripadvisor puanı 3.0/5

DangerousSandAlpaca Couples - TripAdvisor onaylı yorum

The hotel was very average with poor service. Left with no towels and when we called up for them we were left waiting almost an hour for someone to bring them u . Super far out of the city and was a bit of faff with the buses as it dropped you far away from most of the touristy places in the centre

Dear guest, Thank you for taking the time to review your stay. We are sorry that your experience did not meet your expectations Your feedback will help us improve the quality of our services. We hope you give us the opportunity to serve you better in the near future. Sincerely, Mercure Amsterdam West

Mercure West Amsterdam

Tripadvisor puanı 4.0/5

S1849YLsabrinaf İş - TripAdvisor onaylı yorum

Great Hotel will return as a regular; Thank you to the safe & Helpful Shuttle Bus drivers . Warm Happy smiling Welcome by Amanda at the Reception though it was early cold morning. Gracious courtsey extended by William at the breakfast room and Danny the next day great room and facilities. i have one suggestion the housekeeping needs to improve. making of the beds the sheets not done well. rather messy. i was in room 215 from the 5th to the 7th to october 2019

Dear Guest, Thank you for taking the time to review your stay. I feel so sorry that you did not enjoy your stay to the fullest! I will inform our housekeeping manager. I will take the appropriate measures to prevent future occurrence. Please do not hesitate to contact me if you wish to discuss this matter in further details. Sincerely, Mercure Amsterdam West

Friendly and helpful

Tripadvisor puanı 5.0/5

aloha565 İş - TripAdvisor onaylı yorum

I am handicapped in walking . I have stayed with my wife for 6 days in this hotel .The receptionists are very helpful and friendly especially Ms.Robin,Ms.Amanda and Ms.Abla.We were quite impressed and happy to stay in this Hotel even sometimes I needed help in the room when my wife was away, one of those came to help me in the room and for sure next time we will stay here again with no doubt. Mr.and Mrs.Johst

Dear Guest, Thank you for the kind review of your recent visit to the Mercure Amsterdam West. We are delighted that you enjoyed your stay with us and hope it is not too long before we have the pleasure of welcoming you back. Warm regards, Mercure Amsterdam West

The surroundings are beautiful

Tripadvisor puanı 4.0/5

CamVR46 Couples - TripAdvisor onaylı yorum

The room was quite small but nice, the location at 30 - 40 minutes from the city center depending on what kind of ticket transport did you have, the hotel is located near a beautiful lake and each night you can see rabits ducks

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Clean & welcoming

Tripadvisor puanı 4.0/5

Stuart R Friends getaway - TripAdvisor onaylı yorum

About 40mins via bus to Amsterdam square but not a problem, just don't stay out too late otherwise Uber..... Staff all very helpful & welcoming, rooms very clean & tidy, Food excellent choice & plenty of it. Would recommend anyone to stay

Dear Guest, Thank you for taking the time to review your stay. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West


Tripadvisor puanı 1.0/5

Lorranybarros Friends getaway - TripAdvisor onaylı yorum

we were poorly attended, we paid more for early check in (8:00 am) the room was only vacated at 11:00. The receptionist was not helpful in expediting our stay, she said that she was not the one who cleaned the rooms and could not do anything.

I am sorry this happened to you, this is not the service we want to provide to our guests. I herewith apologies for this. Be sure we will learn from it to deliver a better service to our future guests. Thank you for sharing your feedback with us!

One reception staff was impolite and unprofessional

Tripadvisor puanı 3.0/5

Trail01362810667 Couples - TripAdvisor onaylı yorum

The location and the hotel room was good. But we had a very bad experience with a young lady of the front desk when checking out. I received the bill after the payement with my credit card, and recognized immediatly a mistake with a charge of the airport shuttle fee which I had never use the service as I came with my car. But the girl told me that she cannot do the refund. I was told that no supervisor was on duty and no refund can be done on that day ! As a guest, I didn't received any apologise for the mistake that the hotel had made! This girl was impolite and has acted with unprofessionnal manners instead of trying to find a solution. She pretends that « It was not her fault that someone has put the shuttle fee by mistake » and suggest me to call the hotel and request the refund after return to Switzerland. This is completely ridiculous ! As I was just right inside the hotel and in front of the reception of a 4 stars Mercure Hotel! It was a waste of time as I had insisted about 15 minutes until one of her colleague has finally come to know the situation then the refund was done just in one minute !! I had finally received an apologise from her professional colleague.

Excellent Benefit Cost

Tripadvisor puanı 5.0/5

Jubsferreira Aileler - TripAdvisor onaylı yorum

It is excellent benefit cost in terms of quality and price. This hotel is far of downtown but it is easy to access the mains turistics points, because have a bus that pass near to hotel that go to until the city.

Business and Pleasure in Amsterdam

Tripadvisor puanı 4.0/5

RobertSeguinGeneva İş - TripAdvisor onaylı yorum

The trip to Amsterdam was partly business and partly leisure. The business meetings went well, and the logistics of the hotel are ideal. This hotel is located at 5-10 minute ride from Schiphol airport. the hotel has a convenient shuttle to and from the airport for its customers, every 30 minutes. To go downtown, it is a 20 minute bus ride with the local transit, which runs every 10 minutes. The facilities of the Mercure are excellent, in the high end of the range for this hotel category. I recommend it.

Good property but need to learn basics of hospitality

Tripadvisor puanı 2.0/5

alexisp36023 İş - TripAdvisor onaylı yorum

This is a good hôtel but the policy of the hôtel manager is very cheap: 5.5€ for bread ? Cannot even offer it for free when you have a 35€ meal for one person ? Really ? No bottle of water nor minibar in the room ? Please go to Mercure Amsterdam city as you have many things to learn... I did not feel welcome and will not come back to a hôtel where i spent 430€ and want to charge me 5.5€ for bread.

Dear Guest, Thank you for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Pleasant stay

Tripadvisor puanı 4.0/5

SarahE2758 Aileler - TripAdvisor onaylı yorum

A comfortable hotel with helpful and friendly staff.About 15 mins from the centre and the airport with a handy airport shuttle and a bus that leaves every 10 mins to the centre.Good selection at breakfadt with freshly squeezed orange juice a bonus.

Thank you very much for your kind feedback!

Nice location

Tripadvisor puanı 3.0/5

H7765FFannem İş - TripAdvisor onaylı yorum

Hotel is located appr. 10 minutes from the airport. Rooms were quiet even there was bigger road both side of the hotel. From the hallway I did hear some noice though. Dinner in the restaurant was ok even we had to wait to be served quite a while. Breakfas was good and extra plus for the fresh orange juice.

Good hotel

Tripadvisor puanı 4.0/5

617franckl Couples - TripAdvisor onaylı yorum

Rooms are OK and there is no noise for an hotel that are near a road.A little bit far from Amsterdam center but with 15/20 minutes of bus it's direct.Bus stop is at 200/300 meters from hotel.We passed 2 nights and maybe we come back later.

Good value for money

Tripadvisor puanı 4.0/5

Xanetia Couples - TripAdvisor onaylı yorum

Everything very good, except:No walking path to nearby bus stop to the centre & airportThank you for being so kind and providing free shuttle on a way back, it saved us a lot of troubleCleanliness in rooms could be better - especially floors, inside of cabinets and cardigans

Good stay

Tripadvisor puanı 4.0/5

AlyS230 Friends getaway - TripAdvisor onaylı yorum

I have enjoyed my stay in Mercure airport, staff was helpful everywhere. I liked the honey on sale at the reception, and it was a nice souvenir to take with me. Location was far from Centre, but transportation was available during the day, but very difficult at night to go or come back from City Centre.

Thank you very much for sharing your feedback!!


Tripadvisor puanı 5.0/5

DenzilE6 Couples - TripAdvisor onaylı yorum

Lovely stay. Comfy quiet room. Well provisioned. Great staff. The staff were extremely engaging and helpful. The upgrade we received was very helpful. Great shower. I don't really understand why this review has to be a min of 200 characters?

Haha, thank you for this review in 200 characters. We did not decide so, but it is very nice to read! We hope te welcome you again soon in Amsterdam, best regards!

Great stay at the Mercure

Tripadvisor puanı 5.0/5

Carmen H Couples - TripAdvisor onaylı yorum

Our hotel room was very nice and clean. The free shuttle bus from the airport to the hotel was a great perk. Everyone was very helpful. Bus stop across the street and very easy to get to Central Amsterdam.

Thank you very much! We are heppy you were happy with us. We hope yo welvome you again in the near future!

Overnight stay good but not the best experience for park, sleep and fly option

Tripadvisor puanı 4.0/5

Vladimir P Solo travel - TripAdvisor onaylı yorum

I booked the option park sleep and fly. Room was good. Not too big but enough to have two beds (I needed one since I traveled alone). It was clean without any remarks. The only remark was on the shuttle from the Airport. At the board the time table was indicated it is said only to call in the time from 14-16 (if not mistaken) since otherwise the bus won't show up. I arrived at the bus station at 20h20 (mean missing the bus at 20h15) and since the next bus hasn't show up I called the hotel at 20h50 in order to check. They sent the bus and it arrived at 21h08. Advice is ether to call right away or just take a public transport (you have to pay for it but it takes less time if you know in advance there is no shuttle or it is full). If you prefer the same hotel group, my advice would be Ibis since you have the bus more often.

Thank you very much for sharing your feedback!

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