Mercure Hotel Amsterdam West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 480 görüş

Mercure Hotel Amsterdam West - Image 1
Mercure Hotel Amsterdam West - Image 2
Mercure Hotel Amsterdam West - Image 3
Mercure Hotel Amsterdam West - Image 4

Açıklama

Otel ekstraları

  • Küçük bir plaj ve ''strand het nieuwe meer'' adlı bir göle 200 metre mesafede

  • Araçla ve toplu taşımayla kolayca ulaşılır

  • Otelde açık büfe kahvaltı, bar ve restoran

  • 14 toplantı odası mevcuttur

  • Resepsiyon günün 24 saati hizmetinizdedir

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW Amsterdam
Hollanda

GPS:52.337578, 4.817787

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  480 görüş

TripAdvisor Derecesi  3.5/5  1.394 görüş

Good standard, far from the center

Tripadvisor puanı 3.0/5

Saulius A Friends getaway - TripAdvisor onaylı yorum

Standard hotel, everything is fine, comfy beds, kettle, instant coffee and tea, small fridge in the room. One side is noisy, another is quiet . Far from the center, breakfast is 25 euro. One free welcome drink if you register in the loyalty program

Dear Saulius, Thank you for your review. It's great to hear that you found our beds comfortable and appreciated the in-room amenities such as the kettle, coffee, tea, and fridge. We're also pleased that you noticed the quietness offered by our lakeside rooms. We acknowledge that our location, while not in the city center, provides a tranquil retreat near natural attractions. The price of our breakfast reflects the quality and range of the products offered, and we provide an express option for those seeking a lighter start to their day. We understand the distance from the center might not be ideal for everyone, and we hope the bus access helped to make your journeys to the city more convenient. We hope to welcome you back in the future. Kind regards, Mercure Hotel Amsterdam West

Far from city centre

Tripadvisor puanı 4.0/5

george_justin_mathew İş - TripAdvisor onaylı yorum

All good except for the location. Closer airport but far from city centre. The overall experience was good. Just that the way to hotel rooms is but the same as you see in hotels. Not a very big issue but somebody unusual I noticed. Otherwise all okay.

Dear George Justin Mathew, We appreciate that you took the time to let us know your opinion of your experience with us. We're glad to hear that your overall experience was positive. Our location, while close to the airport, does provide easy access to the city centre via a short bus ride, and we're always happy to assist with transportation queries at our front desk. We appreciate your feedback on the uniqueness of the way to our hotel rooms and will consider your observations as part of our ongoing commitment to guest satisfaction. We hope to have the pleasure of seeing you in the near future. Many thanks, Mercure Hotel Amsterdam West

Ok for one night. Hotel solved the incident with taxi service in exemplary manner

Tripadvisor puanı 3.0/5

282jaan TripAdvisor onaylı yorum

Deleted my previous review, since the hotel was very helpful in sorting out the incident with the taxi service: the taxi ordered by the receptionist overcharged us. I asked the receptionist to order a taxi to RAI (expo center) and they informed that it will cost around 40 eur. The taxi did not use the meter and charged 50 eur due to "fixed price". I asked the driver multiple times where the fixed price comes from, but never got an answer. When posting this in Tripadvisor, I got contacted by the hotel. They said they have contacted the taxi service and will refund the taxi fare completely. I was not expecting this, very good handling of reclamations in my opinion! Otherwise the hotel is ok. The reception and restaurant area are refurbished and clean, otherwise the hotel is quite outdated. My room was also a bit noisy, but ok for one night.

Dear Jan, We appreciate your feedback. We are glad to hear that you found our handling of the taxi incident satisfactory and that our team was able to resolve the issue for you. Your kind words about our reception and restaurant area being refurbished and clean are much appreciated. We understand that you found your room to be a bit noisy and the hotel somewhat outdated. Please note that we continuously strive to maintain and improve our facilities. We apologize for any inconvenience you may have experienced during your stay. We hope to have the pleasure of welcoming you back on a future occasion. Kind regards, Mercure Hotel Amsterdam West

One of the worst

Tripadvisor puanı 1.0/5

bartales9999 TripAdvisor onaylı yorum

One of the worst experience, they don't offer refund if you had flight cancelled or delayed, even if the policy is to cancelled with 24h before ( I ve bookked with leșs then 24h)... plus be carefully where you are going there are 2 hotel în Schopiol Amsterdam airport with the sane name, if you are going thru the securitate check in you can not come back ( because one its on the lounge area and another one outsider before to entry in to airport) You will loose your money if you have delay or cancelled or if you don't realize which hotel it is I lost 200$...be aware

Dear Bartales9999, Thank you for taking the time to share your feedback. We are sorry to hear about the confusion regarding the two hotels with similar names and the inconvenience you faced due to your flight cancellation. Our cancellation policy is in place to ensure fairness to all our guests, and we apologize if this caused any disappointment. We do recognise the situation was beyond your control, however, we have to respect the terms and conditions associated as do all booking websites. We can advise you to check with your insurance providers if unable to travel. We are of course ready to provide further information if required. We hope you will consider staying with us again in the future. Best regards, Mercure Hotel Amsterdam West

Amsterdam City Break

Tripadvisor puanı 3.0/5

kevbot66 Couples - TripAdvisor onaylı yorum

Good clean rooms and comfortable bed. Adequate shower and all accessories worked well. Hotel staff either friendly or surly, didn’t seem to be any half measures. As described the hotel is well situated for the 397 bus that travels from the airport to city centre. This is ok unless you are arriving from the airport after dark. Although the hotel sign can be seen from the highway, when exiting the bus if it had not been for the very kind bus driver I’m not sure we would have found the entrance at all. Another issue is the area around the hotel. I am sure during the day it is quite hospitable but if I were travelling alone at night this is not a salubrious area. Drug needles on the floor, dodgy characters hanging around and on one occasion even a blood curdling female scream. Next time would move closer to the city.

Dear Guest, Thank you for sharing your review. We are glad to hear that you found our rooms clean and comfortable, and that you appreciated the convenient access to the 397 bus for traveling to the city center and the airport. Our staff strives to provide a welcoming atmosphere, and we will address your feedback regarding their friendliness to ensure a consistently positive experience for all guests. We apologize for any inconvenience you experienced while finding the entrance to our hotel at night and for any discomfort you felt in the surrounding area. The safety and well-being of our guests is our top priority, and we will take your feedback into account as we continue to improve our services. In the meantime, our front desk staff is always available to assist with directions and any concerns you may have during your stay. It would be a pleasure to welcome you again. Best regards, Mercure Hotel Amsterdam West

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 621 görüş 6.9/10 Konum
  • 802 görüş 6.6/10 Oda
  • 605 görüş 6.9/10 Hizmet
  • 12 görüş 7.9/10 Wifi
  • 360 görüş 6/10 Hijyen
  • 281 görüş 7.2/10 Kahvaltı
  • 260 görüş 3.1/10 Fiyatının Karşılığı
  • 180 görüş 4.9/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Amsterdam şehrindeki tüm otellerimiz