Mercure Hotel Amsterdam West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 271 görüş

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Mercure Hotel Amsterdam West - Image 2
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Açıklama

Otel ekstraları

  • Küçük bir plaj ve ''strand het nieuwe meer'' adlı bir göle 200 metre mesafede

  • Araçla ve toplu taşımayla kolayca ulaşılır

  • Otelde açık büfe kahvaltı, bar ve restoran

  • 14 toplantı odası mevcuttur

  • Resepsiyon günün 24 saati hizmetinizdedir

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW Amsterdam
Hollanda

GPS:52.337578, 4.817787

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  271 görüş

TripAdvisor Derecesi  3.7/5  1.413 görüş

Terrible experience

Tripadvisor puanı 1.0/5

acirrincione76 TripAdvisor onaylı yorum

Dear Guest, Thank you for your observations about your recent stay. We sincerely apologize that your experience fell short of our usual standards in multiple aspects. Our reception team is available 24/7 to assist with room adjustments, and we regret this opportunity wasn't utilized to address comfort concerns during your stay. Facility maintenance and staff conduct are priorities we continuously monitor through guest feedback. We've shared your comments with relevant departments for immediate review while maintaining our established operational standards. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Mercure Hotel Amsterdam West

Atmosphere and Security questions

Tripadvisor puanı 2.0/5

Jodi589 TripAdvisor onaylı yorum

Dear Jodi, Thank you for the feedback regarding your stay. Our proximity to transportation hubs remains a valued feature we're glad you acknowledged. We regret the service shortfalls you experienced and assure you our staff remains committed to addressing such matters promptly while upholding our security standards. We hope we can provide you with an improved stay in the future. Kind regards, Mercure Hotel Amsterdam West

excellent

Tripadvisor puanı 5.0/5

Edwin d TripAdvisor onaylı yorum

Dear Edwin, We really appreciate this positive review about your stay. We are delighted that your experience at Mercure Hotel Amsterdam West met your expectations. Your appreciation of the spacious accommodation and ergonomic workspace brings us joy. The comfort of our guests during their business activities remains a priority for us. The convenient transport links to the city center complement our strategic position perfectly. Your kind words about our dining options and the quality of our breakfast service are much appreciated. We take particular pride in the warmth and professionalism demonstrated by our team members, who strive to create memorable experiences for each guest. The entire team look forward to welcoming you back for a future visit. Kind regards, Mercure Hotel Amsterdam West

Unhospitable front desk

Tripadvisor puanı 1.0/5

Drew H Couples - TripAdvisor onaylı yorum

Dear Drew, Thank you for taking the time to share your experience. We are truly sorry that your stay did not fully meet your expectations. The feedback about your interactions with our team members concerns us greatly, as providing warm hospitality is central to our mission. Our multilingual staff members are always available to assist guests and ensure their comfort throughout their stay. We hope you will allow us the opportunity to provide you with a more positive experience in the future. Best wishes, Mercure Hotel Amsterdam West

Don’t book this hotel

Tripadvisor puanı 2.0/5

peterpJ948RG TripAdvisor onaylı yorum

Dear Peter, Thank you for sharing your experience. We are pleased that you found our staff to be friendly, as we strive to provide welcoming and attentive service to all our guests. However, we apologize for the inconvenience you experienced with the position of our hotel and your travel to the city centre. We understand that the location, while convenient for airport access and close to natural park areas, may not be ideal for every guest's needs. Regarding the car park fee, we aim to provide secure parking for all our visitors and we regret that the cost did not meet your expectations. We are sorry to hear about the cleanliness of the windows in your room and the issue with the flooding. We take pride in our housekeeping standards and it is disappointing to learn that we fell short in this instance. Furthermore, we are sorry that our variety of guestrooms did not meet your expectations. We recognize that the speed at which we addressed the flooding was not satisfactory and we will look into improving our responsiveness to such unexpected incidents. We hope that you will allow us the opportunity of providing you with an improved stay in future. Kind regards, Mercure Hotel Amsterdam West

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 402 görüş 6.8/10 Konum
  • 522 görüş 6.6/10 Oda
  • 395 görüş 7.4/10 Hizmet
  • 16 görüş 4.9/10 Wifi
  • 248 görüş 5.8/10 Hijyen
  • 154 görüş 3.4/10 Fiyatının Karşılığı
  • 142 görüş 6.6/10 Kahvaltı
  • 119 görüş 5.6/10 Yemek

Hizmet sağlayıcı Trustyou

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