Novotel Amsterdam City

Novotel Amsterdam City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.582 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • Yaklaşık 1300 m² alana ve 17 toplantı odasına sahip kongre merkezi

  • Tren istasyonu ve RAI kongre merkezine yakındır

  • Şık restoran ve samimi bar ortamı

  • ALLSAFE Certified hotel

  • Toplu taşıma veya araçla plajlara kolay erişim

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Hollanda

  • From Central Station:  51 Amstelveen RAI

  • From Central Station:  4 RAI RAI (Last Stop)

  • Uçakla

    AMSTERDAM SCHIPHOL 10km / 6 mil mesafede

  • Uçakla

    ROTTERDAM ZESTIENHOVEN 64km / 39 mil mesafede

  • Uçakla

    SCHIPHOL AIRPORT 10km / 6 mil mesafede

  • Gemiyle

    AMSTERDAM CENTRAL STATION 6km / 4 mil mesafede

  • Helikopterle

    SCHIPHOL HELIPAD 13km / 8 mil mesafede

  • Arabayla

    RINGROAD SOUTH 0km / 0 mil mesafede

  • Trenle

    AMSTEL STATION 3km / 2 mil mesafede

  • Trenle

    CENTRAAL STATION 6km / 4 mil mesafede

  • Trenle

    RAI STATION ( TRAM 4 METRO 50/51 0km / 0 mil mesafede

  • Trenle

    RAI STATION (51 SPEEDTRAM) 0km / 0 mil mesafede

  • Trenle

    WTC ZUID STATION 2km / 1 mil mesafede

GPS:52.333579, 4.888825

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

RESTAURANT URBN FOOD & DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome!

Konaklama olanaklarımız

Ferah, çağdaş tasarımlı ve çok yönlü Novotel odası yaşam için mükemmel bir alan sunar. Tüm ihtiyaçlarınız için ideal bir mekan. Çocuklarınız bizim için birer VIP konuktur. Ebeveynlerinin veya büyükanne-babalarının odalarında konaklayan 16 yaş altı çocuklar için konaklama ve kahvaltı ücreti alınmaz.

Konuk değerlendirmelerimiz

Novotel Amsterdam City
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.582 görüş

TripAdvisor Derecesi  4.0/5  3.495 görüş

great location near the Rai Centre

Tripadvisor puanı 4.0/5

jamesF1685IP İş - TripAdvisor onaylı yorum

great hotel near to the Rai centre where i attended a trade show. fabulous staff and a great bar/ restaurant. very attentive. very little noise in the rooms. we also hired bikes from the hotel - excellent fun

Dear Jamesf, Thank you for taking the time to review your recent stay. We appreciate your kind words about our friendly team and are pleased that we met all your expectations. We look forward to having you return. Best wishes, Manager on Duty

London-Amsterdam

Tripadvisor puanı 3.0/5

albadrilayth İş - TripAdvisor onaylı yorum

Hi everyone! The front desk staff is very nice. While the cleaning staff was very poor. The cleaning lady opened my room door for me while I was sleeping at about 08:30 in the morning. Where she entered into my room without taking into account the privacy of the guest. She said to me: You have a check-out today, and I must clean the room! As far as I know, the departure is at 12:00 noon. I told her: I will leave at 12:00 noon. After she gets out my room. I could not sleep again because of my bad mood. I share with you my experience. Thanks

Dear Guest, Thank you for your feedback. Please accept our sincere apologies for the incidents with housekeeping and rest assured that we will be reviewing this matter and the procedures to follow with our team to ensure the privacy of our guests. It would be a pleasure to welcome you back in the future. Kind regards, Manager on Duty

Fantastic

Tripadvisor puanı 5.0/5

josephdaniels2017 TripAdvisor onaylı yorum

Very good upscale hotel with renovated rooms. Very good location for business stay and very calm location for family stay with proximity to public transports. Large secured parking available. Very friendly and helpful staff and good restaurant for evening dinners as well as very generous breakfast.

Dear Joseph, Thank you for such a great review. It was a pleasure to receive your positive feedback regarding our location, service and our facilities. A message of satisfaction is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back in the future. Kind regards, Manager on Duty

Excellent

Tripadvisor puanı 5.0/5

emmakay001 İş - TripAdvisor onaylı yorum

Excellent service from check in to check out. Excellent breakfast well prepared with a lot of varieties. The location is great and easy access to any part of Amsterdam. Hotel staffs were very professional and helpful.

Dear Emma, Thank you for reviewing your recent stay at our hotel. The satisfaction of our guests during their stay among us is very gratifying for our team. We are delighted that you had a pleasant experience. We look forward to seeing you in the future. Kind regards, Manager on Duty

Kaliteli oda

Avis müşterileri puanı 4.5/5

Yaman Aileler - ALL için doğrulanmış yorumlar

Odanız çok iyi, otel ve imkanlar kaliteli.

Halit Bey, Olumlu yorumlarınızı ilettiğiniz için teşekkür ederiz. Sizi, konaklamanızdan memnun olarak uğurladığımıza sevindik. Saygılarımla, Manager on Duty

Robust no frills business hotel

Tripadvisor puanı 3.0/5

Salah B İş - TripAdvisor onaylı yorum

The Novotel is a good hotel and like all hospitality venues was hobbled during my two stays there by the new COVID-19 rules. Unfortunately, its core services are limited and we were surprised that Room service was not extended later in light of restaurant early closure and there was not much innovation on that front. This being said, the breakfast is quite good and the restaurant and bar adequate even if the restaurant staff may need further training in hospitality restaurant customer service. All in all an acceptable level of quality in an averagely convenient location and good but very basic infrastructure and an effective reception team and events platform.

Dear Salah, I really appreciate you taking time and evaluating your experience at Novotel Amsterdam City. I am glad to see that you rated your experience overall positively although certain aspects didn't meet the expectations. I have spoken to our restaurant about room service and during your stay, we did provide room service after restaurant closing hours, therefore I am very sorry to hear that you couldn't enjoy the dinner with us. I like to think it was a matter of circumstances that we couldn't provide you with the quality with promise to all of our guests. However, I would like to thank you for the kind words about our breakfast buffet and I will definitely pass your compliments to reception staff. Thank you once again for providing us with the necessary feedback.

Avis müşterileri puanı 4.5/5

Evren E. Aileler - ALL için doğrulanmış yorumlar

Otel, temiz /konforlu, kahvaltısı harika.

A good stay experience in Novotel Amsterdam City

Tripadvisor puanı 5.0/5

Dinesh A İş - TripAdvisor onaylı yorum

I had booked this hotel due to the proximity to my business meetings in Amsterdam. And, I was impressed with the good & friendly customer service, nice hotel rooms and good location...overall a memorable experience in Novotel Amsterdam City!

Excellent Experience!

Tripadvisor puanı 5.0/5

Kyote05 İş - TripAdvisor onaylı yorum

Novotel was perfect for my business trip to Amsterdam. Super staff of very friendly and helpful people. Get the breakfast included...it is worth it. Breakfast was outstanding, as was the food overall. Close to the airport, and #4 Metro Line, so 8.5 Euro will get you off and on all day...Uber easy too. The room was perfect for my needs...nice, clean bed, hot water immediately, and the elevators were fast!

One of the best Novotels

Tripadvisor puanı 5.0/5

Trek9356TJ TripAdvisor onaylı yorum

We enjoyed our stay very much. I travel a lot around the world for my work. This Novotel is definetely in my top three Novotels and top 10 hotels. Great location to come with the car, but travel into Amsterdam with public transport. Also a five to ten minutes walk to the train that will bring you to Schiphol or any other place in The Netherlands. Breakfast is top and a convenient store in the lobby. Friendly personnel and great cleaning.

Good hospitality

Tripadvisor puanı 4.0/5

Stay408110 İş - TripAdvisor onaylı yorum

The Novotel is easy to reach by car and public transport (Metro, Bus and Train station - 5 minute). Parking available and nice fitness room. Big hall to work and drink something. In the morning you can run in the park near the hotel

It was what I paid for.

Tripadvisor puanı 5.0/5

CudgyWelshman İş - TripAdvisor onaylı yorum

My stay was comfortable. The staff were very helpful and very polite. Room was clean to a very good standard. My only complaint…….the hotel does not accept bloody cash! Not in the bar, not in the shop….nowhere. This could be a major issue when booking my next hotel on my return to Amsterdam in August

Dear CudgyWelshman, Thank you very much for sharing your feedback regarding your stay in our hotel. We are happy to hear that you enjoyed the professionalism of our staff and the cleanliness of the room. It is unfortunate to hear that the cashless program did not match with your expectation. Your comment will be mentioned in order to improve our service quality. Once again, we appreciated your comment and we hope to welcome you back to our hotel in the near future. Kind regards, Huy Pham Manager on Duty/ Guest Relations Trainee.

Bad service, cheap and cheat

Tripadvisor puanı 1.0/5

steveaventure TripAdvisor onaylı yorum

- cheat on room service charge, Adding item we never ordered/received. when pointed out via email/message (hotel preferred comm. channel in corona), there’s no reply/feedback. Until i had to complained again, directly to receptionist. - breakfast was pitiful. A tray of 3 stale bread, 2 fruits, 1 boiled egg, 2 slices of hams and cheese in cheap plastic wrap, a watered down small glass of juice... every morning they tried to sell a 5 eur fried egg.... what a cheap act! - Employees were impolite, some looks demotivated and bored working there. Bartender refused to served welcome drink just because we entered from “wrong side” of the bar... never been turned down in any hotel, novotel is the new low and i’ll make sure to never stay there anymore!

Dear steveaventure, Thank you for taking a moment to leave a review of your stay with us. We are terribly sorry to hear that you experienced issues during your time with us in Amsterdam. Although we understand that a lot has changed in the past few months in the world and so also in our hotel, we can assure you that all the measures being taken are in place to ensure the health and safety of our guests, team members and other visitors. Should you wish to share your comments with us in more detail, please contact us on H0515-DU@accor.com Once again, we would like to thank you for your time and effort to bring this feedback to us, we hope to have the opportunity to welcome you back in the future and leave you with a more positive experience. Sincerely, George Papadopoulos Manager on Duty & Guest relations Novotel Amsterdam City

Stayed during covid -19 restrictions

Tripadvisor puanı 5.0/5

IanDarton1978 İş - TripAdvisor onaylı yorum

I stayed for 5 nights in june 2020 during the covid 19 restrictions and distancing. Hotel staffers extremely welcoming and friendly. Went out of their way to ensure my stay was as comfortable as possible. Extremely clean and smart hotel and staff that compliment the hotel. Will definitely stay there again

Dear IanDarton1978, Thank you very much for sharing your positive experience with Novotel Amsterdam City. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety, and well-being of our guests, staff, and partners remains our top priority as the world goes through this unprecedented crisis. Due to social distancing, the experience of hospitality is different. We feel so proud to read that your experience with us was still comfortable. I will pass on your compliments to our staff. I am confident they will be glad to hear that you have appreciated their attentiveness and they made you feel welcome from the moment you walked in. Once again, thank you very much for taking the time to share your positive experience. We would be honored to welcome you back in the future. Stay safe and with kind regards, Erica G. Management Assistant

Very welcome staff and great breakfast

Tripadvisor puanı 5.0/5

VirojEak Aileler - TripAdvisor onaylı yorum

Novotel Amsterdam City hotel is located out of down town but it's nearby Amsterdam RAI station which is convenient if you transport via train. Metro is also a few minutes walk next to RAI train station. Staff are very welcome, at front desk (check in and check out counter), staff at restaurant are very nice as well. The most impression is breakfast. There's variety choices of breakfast, especially super foods. It's wonderful having breakfast here, really love it. Just small comment on room size, it's small for staying with 3 persons.

Dear VirojEak, Thank you for this lovely review and all your comments. We are so glad to hear that your stay at Novotel Amsterdam City was enjoyable and you loved our breakfast buffet. We also gladly receive your compliments on the attentiveness of our personnel, which we take great pride in. We hope to welcome you again and provide you with another exceptional level of service. Sincerely, Anna C. Operations Management

Favorite place to stay in Amsterdam

Tripadvisor puanı 5.0/5

AmeriKenn İş - TripAdvisor onaylı yorum

I have stayed at this hotel more than 2 dozen times. The quality and customer service have always been consistently great. I would even say that it has improved over the 3 years that I have been visiting this location.

Dear AmeriKenn, What a pleasure it is to read such a heartwarming review! Thank you so much for choosing us over and over again and for sharing your positive experience with others. We are so glad we keep impressing you with the attentiveness of our team, and that you see the improvement as well. Indeed, we always work on not just meeting but exceeding our guests expectations with their every next visit. And we hope to see you again soon and provide you with another comfortable, convenient and pleasant stay. Sincerely, Anna C. Operations Management

Stayed to attend the METS at the RAI

Tripadvisor puanı 4.0/5

JRCTIM İş - TripAdvisor onaylı yorum

Clean facility with very efficient staff, short walk to the RAI which is a nice way to start and finish the day. The breakfast facilities are fantastic, the restaurant looked great but i didn't use it. The staff were very slow at the bar, not really fair to punish the Novotel for this though. The lifts were slow when busy but not really an inconvenience.

Dear JRCTIM, Thank you so much for this positive review of your stay at the Novotel Amsterdam City and the compliments for our breakfast and the reastaurant. We appreciate your understanding and you taking the time to let us know that the efficiency of our staff at the bar was not up to your expectations. We are glad to hear that this was not the case at other parts of the hotel and that you feel like you received sufficient attentiveness in other aspects of your stay. We would love to welcome you again and demonstrate you the top level of service we are known to deliver to lots of our guests on the regular, and in the meantime we will continue working on improving the consistency of this top level of service. Sincerely, Anna C. Operations Management

Not great

Tripadvisor puanı 2.0/5

Spencer G İş - TripAdvisor onaylı yorum

Having been a platinum member of Accor for a number of years and using the chain for nearly all our company business because of the consistent standards if was a real shame to stay in the Novotel in Amsterdam. The stay seemed particularly expensive compared to normal but I guess that's just supply and demand however, what was very disappointing was the fact you walked out of the lift and there were dust sheets all over the floor and more worryingly wires poking out of the walls and ceiling. To make matters worse first thing in the morning there was a man on a ladder outside my door banging on the ceiling for an hour. I understand work needs to be done but either do it floor by floor and don't use that floor for guests or let people know and offer discounts. Very poor service.

Another great stay

Tripadvisor puanı 5.0/5

Paul H İş - TripAdvisor onaylı yorum

this hotel does not disappoint! The facilities are good, very convenient for trains and the road system, but most of all the staff are great and extremely helpful. This is my hotle of choice when coming to Amsterdam and I will be back!

Dear Paul H, This makes us so happy to hear you will be coming back to Novotel Amsterdam City, as we managed to fully deliver on your expectations! Our staff will be happy to know you have noted and appreciated their effort and attentiveness. I will pass on these compliments! You are very welcome to visit us again soon, and we will, as always, do our best to make you enjoy every aspect of your stay. Thank you for taking the time to share such a wonderful review. Sincerely, Anna C. Operations Management

Nice place for family travel

Tripadvisor puanı 5.0/5

PasitB2 Aileler - TripAdvisor onaylı yorum

Good place to stay for family vacation. Nice location close to Train, Metro (RAI station) and tram 4 (Dentrepark station). The room is nice and clean. The breakfast is better than we expected. Check-in and check-out was fast and professional

Dear Guest, We highly appreciate you taking the time to share such a warm review of your stay at the Novotel Amsterdam City. How great it is to hear that we have not only met but exceeded your expectations, for instance, with the breakfast buffet. We indeed offer a wide variety of dishes and products in our breakfast offer. It's lovely that it was to your liking! We also gladly receive your compliments on the location and good accessibility of public transport, design and cleanliness of your room, and the professionalism and efficiency of our staff. I will make sure to share these with the team. We hope to welcome you back at Novotel Amsterdam City during your next visit, and provide you with another pleasant and comfortable stay! Sincerely, Anna C. Operations Management

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