Novotel Amsterdam City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 4.441 görüş

En iyi fiyat
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Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
Novotel Amsterdam City - Image 3
Novotel Amsterdam City - Image 4
Europaboulevard 10, 1083 AD AMSTERDAM, Hollanda

Açıklama

Otel ekstraları

  • Yaklaşık 1300 m² alana ve 17 toplantı odasına sahip kongre merkezi

  • Tren istasyonu ve RAI kongre merkezine yakındır

  • Şık restoran ve samimi bar ortamı

  • 20 meeting rooms

  • Toplu taşıma veya araçla plajlara kolay erişim

Konaklama olanaklarımız

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Otelin konumu

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Hollanda

GPS:52.333579, 4.888825

Telefon
Faks +31 20 646 2823

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  4.441 görüş

TripAdvisor Derecesi  4.0/5  3.609 görüş

OK but restaurant lets it down.

Tripadvisor puanı 3.0/5

GlobeTrottingChap TripAdvisor onaylı yorum

Overall OK but don't eat in the restaurant. The service is terrible and the food poor quality. Some of the staff, mainly in reception were good, but the bar and restaurant staff weren't good. Kitchen was completely overwhelmed and it felt like a first night opening.

Incredible rude rude staff

Tripadvisor puanı 1.0/5

667erikn İş - TripAdvisor onaylı yorum

Incredible poor service in the restaurwnt and at the bar. Rude staff that clearly disliked their cusomers. I will never ever come back to this Novotel. Choose something else with a more friendly environment where you will be treated like a valued guest.

Dear Guest, Thank you for taking the time to share your review. We are truly disheartened to learn that your interactions with our staff and the service provided were not up to the high standards we strive to maintain. We pride ourselves on delivering exceptional hospitality and it seems we fell short during your visit. We extend our sincerest apologies for any discomfort or inconvenience you experienced. Understanding your concerns is of utmost importance to us, and while we are deeply sorry to hear that the atmosphere did not meet your expectations, we are committed to providing a welcoming and friendly environment for all our guests. Your comments are taken seriously and will be shared with our team as part of our continuous efforts to enhance our guest experience. We look forward to welcoming you very soon. Best regards, Manager on Duty

Great safe place to stay!!!

Tripadvisor puanı 5.0/5

AzharJohar Couples - TripAdvisor onaylı yorum

Awesome hotel. My first time here In Amsterdam. Chose this hotel as I’m an AllAccors member. Though not very near to the central, but it’s very near to the RAI train station. Only about 8 stops to Amsterdam central. Very privacy place to stay in. Since I hate the bustling areas. Nice clean room too. Special shout out to Martina who checked us in swiftly. Very bubbly and helpful staff. Went to the extend to show us the map and recommended us places to go in Amsterdam. And also to Stephana, on helping us to liase with the housekeeping manager Miss Zorayda with regards to our luggage issues to be shipped back to Singapore. Thanks so much for the great assistance and hospitality. They even have a mini Convenience store and a souvenir shop tag the lobby. Will definitely stay at this hotel when I’m back to Amsterdam. And definitely it’s a safe place to stay in.

Dear Mr. Azhar, We appreciate the time you have taken to share your feedback. We are delighted to hear that your stay at Novotel Amsterdam City was a memorable one. It is with great pleasure that we note your appreciation for our pristine accommodations and the convenience of having a mini convenience store and souvenir shop right in our lobby. Your commendation of our staff's assistance, especially Martina and Stefania, fills us with pride. We take great care to ensure our team is equipped to provide the best service and support to our guests. However, we regret if there were any concerns regarding the handling of your luggage. We always strive for excellence in guest service and it is feedback like yours that helps us maintain and improve our standards. Finally, we are thrilled that you found our location, with its proximity to the RAI train station and the privacy it offers away from the bustling areas, to be ideal for your stay. It is heartening to know that such features have made a positive impact on your visit to Amsterdam. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Trene yakın

Avis müşterileri puanı 0.5/5

Wwdstryr İş - ALL için doğrulanmış yorumlar

Odaya alınmak için saatlerce bekletildim.. Kartımdan fazla tutar cekildi ve iade yatırılmadı..

Değerli konuğumuz, değerli vaktinizi ayırarak değerlendirmenizi bizimle paylaştığınız için teşekkür ederiz. Konumumuzun sizin için uygun olduğunu duyduğumuza mutlu olduk. Otelimiz, hem iş hem de eğlence amaçlı seyahatlerinizde Amsterdam RAI kongre merkezine ve şehir merkezine kolay erişim sağlayan ideal bir konumdadır. Odanızda yaşadığınız koku gibi olumsuz deneyimler için üzgünüz. Misafirlerimize konforlu bir konaklama deneyimi sunmak için çaba gösteriyoruz ve bu tür durumlar standartlarımıza uygun değildir. Ayrıca kartınızdan alınan ekstra ücretler hakkında bir inceleme yapacağız; bu konudaki tereddütünüz devam ederse lütfen direkt bizimle temasa geçin (H0…). Son olarak, otelimizin konumu hakkında olumlu yorumlarınızı bilmek bizleri sevindirdi. Novotel Amsterdam City olarak, metroyla sadece 8 dakikada şehir merkezine erişebilir ve Amstel Parkı gibi güzellikleri keşfedebilirsiniz. Bir kez daha bizleri seçtiğiniz için teşekkür ederiz. Manager on Duty

A Charming Oasis Just Steps from the Heart of the City

Tripadvisor puanı 5.0/5

techtourist007 TripAdvisor onaylı yorum

I stayed at the Novotel Amsterdam City earlier this year. Initially there were a few hiccups with my check-in and dining experience. The check-in staff were somewhat disinterested and when I asked to speak to management, the situation was exacerbated by the operations manager. Fortunately, Michael, the on-duty and F&B manager was able to sort out the issues the next day and turned my experience around. Michael's professionalism, attention to detail, and genuine care for guests is truly commendable. He took the time to listen to my concerns and made sure that every aspect of my stay from that point onwards was enjoyable. Thanks to Michael, what started as a somewhat rocky experience quickly transformed into a memorable and delightful stay. Michael is undoubtedly a brilliant asset to the hotel, and his efforts significantly enhanced my overall experience. Additionally, I would like to acknowledge Dylan at the bar who provided exceptional service, making my evenings enjoyable with his friendly and professional demeanour. As a bonus he was also able to give good sight seeing tips! I highly recommend this hotel, and I look forward to returning in the future, confident in the knowledge that the staff, led by individuals like Michael and Dylan, will provide an outstanding level of service and over time they would be given the opportunity to train newer team members who do not yet have the requisite customer service and hospitality skills.

Dear Guest, Thank you for the time you have taken to write a review. We are thrilled to hear that your stay with us was ultimately transformed into a memorable and enjoyable experience. We are delighted that the dedicated service provided by Michael and the exceptional bar service from Dylan contributed positively to your stay. It's always encouraging to know that our staff's commitment to service excellence is being noticed and appreciated by our guests. However, we are truly sorry to hear about the initial hiccups you experienced during check-in and with your dining experience. We understand that these aspects are crucial to a comfortable stay and would like to extend our sincerest apologies for any inconvenience caused. We also regret that the interaction with the operations manager did not meet your expectations, and we take this feedback seriously as we continuously aim to improve our services. Finally, it is great that our team members were able to offer valuable sightseeing tips, enhancing your evenings and overall experience. Our location, just a short distance from the heart of Amsterdam, is indeed ideal for exploring the city's attractions, and we hope you had the opportunity to discover the local sights and sounds. We are hoping to welcome you back in the future. All the best. Manager on Duty

ile iş birliği içinde TripAdvisor

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Yakınlardaki diğer tesislerimiz

Amsterdam şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.