Novotel Amsterdam City oteli 4 yıldız

Clean facility with very efficient staff, short walk to the RAI which is a nice way to start and finish the day. The breakfast facilities are fantastic, the restaurant looked great but i didn't use it. The staff were very slow at the bar, not really fair to punish the Novotel for this though. The lifts were slow when busy but not really an inconvenience.

Having been a platinum member of Accor for a number of years and using the chain for nearly all our company business because of the consistent standards if was a real shame to stay in the Novotel in Amsterdam. The stay seemed particularly expensive compared to normal but I guess that's just supply and demand however, what was very disappointing was the fact you walked out of the lift and there were dust sheets all over the floor and more worryingly wires poking out of the walls and ceiling. To make matters worse first thing in the morning there was a man on a ladder outside my door banging on the ceiling for an hour. I understand work needs to be done but either do it floor by floor and don't use that floor for guests or let people know and offer discounts. Very poor service.

this hotel does not disappoint! The facilities are good, very convenient for trains and the road system, but most of all the staff are great and extremely helpful. This is my hotle of choice when coming to Amsterdam and I will be back!

Good place to stay for family vacation. Nice location close to Train, Metro (RAI station) and tram 4 (Dentrepark station). The room is nice and clean. The breakfast is better than we expected. Check-in and check-out was fast and professional

Good, modern, clean hotel. Easy access to the metro or tram for Central Amsterdam and train for Schiphol. Both are just a 5 minute walk from hotel. The cups in the rooms are too small for a normal cup of coffee or tea.

Well accessible form the airport by train (2 stations). Close to a subway station. Friendly and professional service, large breakfast buffet. Clean and comfortable hotel although rooms are rather small. Bathrooms are do not provide enough space.

Very welcome reception, given a map and offer guide to the city. Well-appointed, spacious room, high level of cleanliness with views of the surrounding neighbourhood. The Nespresso coffee machine was a welcome surprise. Metro station and tram stop nearby.

Two of us recently stayed for 7 nights at this hotel. The other person paid for the first 5 nights using a credit card and I paid for the last 2 nights using a different credit card. We used the drop box when leaving because everything was paid for. When I checked my email after returning home the hotel has charged my credit card for all 7 nights. i have repeatedly tried contacting the hotel through their email and no one has responded after 4 business days. I will have to go through my credit card company to have this rectified. This hassle coming back from a holiday/conference is annoying so I have to give the hotel a poor rating.

We loved our recent stay at the Novotel. Everyone was so friendly and responsive to any requests. The food for both breakfast and dinner was amazing. The ice machine on each floor was my husbands favourite part. We will be back. Thank you.

We stayed for a business trip over the weekend, after booking 2 x Queen Rooms with the hotel, we received a 'Free' upgrade to a Double bed! Expectations of a Queen size bed is generally larger than a Kingsize in the UK, not here! After a terrible experience with taking our payment, the hotel requested for a second payment of over 370 Euros, leaving us short on spending money for the weekend, if we didn't pay we would be expected to leave on the Saturday. After pending payment of 371 euros was taken from original card, we had to wait for this to be returned to our card. 70 euro deposit was required, which if paid by card would be refunded by up to 2 months after checkout, or take 70 euros cash on check out 12pm Sunday when we were due to leave so could not spend the euros Bad attitude from reception staff when room was requested with larger bed, they like to argue with customers and get irate! Complimentary upgrade and mini bar were offered, nice of them, only to find everyone was offered the same.

The shower is slippery, there are no grab bars, no soap dish in the bathroom. There was no ice on our floor, the ice-maker had simply been removed and the staff was unwilling to deliver ice. The WiFi was pretty poor. There is one small cup in the room for coffee/tea and one even smaller cup-how to make a decent cup of tea? We stayed here before because of the location, but next time we will try an other hotel; there is a different hotel nearby and two hotels under construction.

Very grateful for the treat(ment) received at Novotel. Free upgrade to executive room just because my friend and I were giving off a good vibe. Outstanding friendliness and helpfulness at the reception. Thank you - will definitely return!

Nice hotel and great location. Helpful front desk people.Breakfast was quite extensive. Dinner was delicious. Room was i bit small, the bathroom was congested, not enough space for both of us to put our tooth brush, combs, hair brush, etc., etc,. Overall we are happy with our stay at Novotel Amsterdam City.

This hotel is on the outskirts of Amsterdam. It is short walking distance to train,metro and tram. All tickets are purchased using card only from vending machines or can be purchased on Tram. Some of the businesses in town are cashless and it pays to ask. The pancake house in old town a good example. The hotel is a 4 star hotel that lives up to its billing

Hotel was very convenient to get to the city center. Easy walk to the tram. Personnel were very helpful and friendly. Would definitely recommend this hotel. I felt the breakfast buffet was a little expensive would rather have had the option to just order a regular breakfast.