Mercure Hotel Amsterdam West

Mercure Hotel Amsterdam West 4 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 410 comentários

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Extras do hotel

  • A 200 metros de uma pequena praia e lago chamado "strand het nieuwe meer"

  • WIFI grátis

  • Parque de estacionamento privado

  • Quartos Familiares

  • Pequeno-almoço de bufete

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW AMESTERDÃO
Países Baixos

GPS:52.337578, 4.817787

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

AT WEST

O recém-reformado Restaurante Wines & Dishes oferece várias opções de comidas saudáveis, saborosas, leves e preparadas com produtos frescos. Cada prato é feito com ingredientes simples e naturais. Experimente a diferença.

As nossas opções de alojamento

Escolha o quarto que satisfaça os seus requisitos a partir das nossas categorias de quartos. Durma num quarto Normal, um quarto Privilege com vistas sobre os jardins ou uma Suite Junior espaçosa.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  410 comentários

Classificação do TripAdvisor  3.5/5  1.375 comentários

Very nice Airport Hotel

Nota Tripadvisor 5.0/5

lenas937 Couples - Avaliação com certificação TripAdvisor

We just stayed for a day in that hotel. Just 20 minutes drive from the Schiphol Amsterdam Airport. Very nice rooms and just ideal for an overnight stay. Only disappointment was the lady waiter at lunch that was so unfriendly not helpful at all and really unhappy. Luckily we met Karim in the evening shift that is such a great very friendly and really so efficient in his job! Thank you Karim!

Básico

Nota clientes Avis 2.5/5

Vitor L. Casais - Comentários confirmados de ALL

O Hotel tem alguns anos, nota-se nos quartos, para um 4 estrelas os quartos são medianos.

Dear Vitor L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. We are sorry that your experience did not meet all your expectations; please allow us to express our sincerest apologies. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Amsterdam West

Medíocre

Nota clientes Avis 1.5/5

Ricardo G. Casais - Comentários confirmados de ALL

Já sou cliente do grupo Accor à imensos anos e pela primeira vez não tive uma boa experiência. Limpeza do quarto na segunda noite não foi feita e a pessoa na recepção simplesmente pediu desculpa! A simpatia e a vontade em compensar o cliente de alguma forma foi completamente nula! Com tanta oferta na cidade, é obvio que vou escolher outro hotel para a próxima estadia em Amsterdam.

Dear Ricardo G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. We are very sorry for the experiences you had; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Amsterdam West

perfect for business and easy to get around Amsterdam from the location

Nota Tripadvisor 4.0/5

bnavarromailbox Famílias - Avaliação com certificação TripAdvisor

We had a long stay (3 weeks) in Amsterdam. The hotel was very functional, at 15 mn max to any place in the city by car. The hotel has a large parking with a service station next door with plenty of chargers for electric cars. In addition, ideal to continue exercising as in front of a natural reserve with a nice lake to do sports. The friendliness of staff and eagerness to help compensate for the age of the facilities.

Rude customer service

Nota Tripadvisor 1.0/5

Owequi Famílias - Avaliação com certificação TripAdvisor

When checking out the bill was higher than expected. The man on reception was not really able to answer my questions as to why so I asked to see the manager. He told me to take it up with booking.com if I had a problem and that he'd worked 16 hours and didn't need this! When I again politely asked to see the manager he then went and hid! It was like a scene from Faulty Towers. I never did get to see the manager. Terrible experience of customer service. Very upsetting.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 354 comentários 6.8/10 Localização
  • 504 comentários 6.5/10 Quarto
  • 402 comentários 6.5/10 Serviço
  • 247 comentários 5.5/10 Limpeza
  • 197 comentários 7.5/10 Pequeno-almoço
  • 152 comentários 2.9/10 Custo Benefício
  • 120 comentários 4.4/10 Comida
  • 98 comentários 3.8/10 Comodidades

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