Mercure Hotel Schiphol Terminal

Mercure Hotel Schiphol Terminal 3 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 44 comentários

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Extras do hotel

  • Não é necessário visto de trânsito para a sua estadia.

  • Situado na zona de trânsito do aeroporto.

  • Estão disponíveis quartos para utilização diurna e noturna.

  • Cabinas de chuveiro privadas disponíveis para os passageiros em trânsito.

  • Quartos recentemente remodelados (2017).

Localização do hotel

Mercure Hotel Schiphol Terminal

Países Baixos

  • De avião

    AMSTERDAM SCHIPHOL A 0 km / 0 milhas - Transporte gratuito

  • De avião

    SCHIPHOL TERMINAL A 0 km / 0 milhas

GPS:52.309883, 4.761096

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Transporte de ligação
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Pequeno-almoço

Café da manhã Foto não contratual

Comece o dia com um delicioso peq.-almoço. Servimos sanduíches e café no nosso restaurante Nautilus 24 horas por dia e depois fica apenas a poucos minutos do seu avião.

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Pode escolher o quarto que pretende e assegurar uma noite relaxante. Escolhe de entre os nossos quartos Normal e desfruta de todas as comodidades fornecidas, incl. Wi-Fi grátis.

Avaliações dos nossos clientes sobre o
Mercure Hotel Schiphol Terminal

Avaliações dos nossos clientes sobre o
Mercure Hotel Schiphol Terminal

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Classificação ALL  4.0/5  44 comentários

Classificação do TripAdvisor  3.5/5  142 comentários

Poor customer service!

Nota Tripadvisor 2.0/5

finchianl Negócios - Avaliação com certificação TripAdvisor

Booked via accor website, price confirmed by Accor via e-mail. Despite showing the Accor confirmation e-mail to the receptionist she still insisted I pay an extra 30 Euros before she would give me the room key. Rooms are box like with no windows, noisy all night. I’ll never stay here again.

Good way to rest before a long flight.

Nota Tripadvisor 5.0/5

DarkangelTravel86 Negócios - Avaliação com certificação TripAdvisor

This is my second time staying here - I stay here to sleep and shower between long haul flights. It is perfect between USA and South East Asia. Resting is much better than going on 2 really long flights connecting through AMS. The only thing I didn't like was the fact that the bigger room (with the bigger bed) were actually 2 small beds combined, it's meant for 2 people, you don't really get a bigger bed since you can't sleep in the middle of both of them.

Mercure @ Schiphol Terminal

Nota Tripadvisor 4.0/5

BAGCHISA Negócios - Avaliação com certificação TripAdvisor

It is a nice cozy hotel inside the terminal. Most convenient when someone has a bit of a long layover between two connecting flights. The rooms are clean and comfortable with attached WC. In stead of going out for a city hotel near by this is a far more cleaver choice. And with all the eateries and bars inside the terminal food and drink is not a problem at all.

OK for a layover, but bad value for money and no loyalty recognition

Nota Tripadvisor 3.0/5

EuropeFlyer Famílias - Avaliação com certificação TripAdvisor

Rooms are OK and make for a good night´s sleep, but are fairly basic and overall bad value for money (e.g., no hand/body moisturiser in the bathroom). Absolutely no recognition of Le Club Platinum status (no welcome drink, no welcome amenity, no slippers in the room). Loyalty points were not credited automatically, either.

Great stay

Nota Tripadvisor 5.0/5

Jessica L Solo travel - Avaliação com certificação TripAdvisor

This was a wonderful option for a overnight layover. The room had everything you need (bed, bathroom, shower, tv). I was worried I would have a hard time finding it from reading all of the other reviews but it was actually really easy. Just follow signs to lounge 52, it's past the lounge, around the corner and up the stairs. You will see McDonald's and Jamie's Deli. The staff were friendly and helpful.

The worst service

Nota Tripadvisor 1.0/5

Climber60417284146 Negócios - Avaliação com certificação TripAdvisor

We used your service many years and always have been happy about. However this time it will be the last time we are flying through Amsterdam because of your service. The first, somebody messed with our reservation moving us from Mercure to Yotel due to the construction noise. That, by the way, finished a while ahead of our booking. Mercure' front desk clerk send my sister and I (both advanced age ladies and I am being handicapped) walk to Yotel another mile after evening flight.The second, we have to spent twice more for booking two rooms at Yotel because of very limited space.

Dirty and unfriendly

Nota Tripadvisor 2.0/5

gailskinner1 Solo travel - Avaliação com certificação TripAdvisor

Hi,My room was dirty and when I tried to check in early which i was not aware I was doing, I was subsequently advised was not possible, in a most abrupt manner. When I returned at 8pm to check in again, as I was advised by the woman earlier that I couldn't check in a minute earlier, a very nice young man was extremely polite and helpful. He should be commended for his attitude and the female should be given further customer training.Most importantly the room was dirty and the shower still had hairs in it from the previous occupant.

Couldn't not access to hotel because no boarding pass as I was there just for a meeting and when booking on accor site

Nota Tripadvisor 1.0/5

andreg326 Negócios - Avaliação com certificação TripAdvisor

Couldnt access to hotel because of no boarding pass as I was in schipol airport just for a meeting. And I must say phone contact with hotel was not at all customer centric. I ask for credit note but so far no answer which is unacceptable !I m gold customer but ....

Excellent Hotel

Nota Tripadvisor 5.0/5

jlhoeffel Couples - Avaliação com certificação TripAdvisor

Great place to stay if your have an earlier flight. The rooms were renovated and are very comfortable. It is located close to the gates and it makes the trip easier. Very helpfull staff. We really enjoyed it.

Schifol Brilliant

Nota Tripadvisor 5.0/5

Mobile306955 Negócios - Avaliação com certificação TripAdvisor

The staff and accommodation were both excellent. Helpful and clean room, location could not be better. No complaints from me. I could get another hour in bed due to this very very good location.I will definitely use again.

Very convenient

Nota Tripadvisor 4.0/5

GrandTour735427 Negócios - Avaliação com certificação TripAdvisor

The staff were very friendly and welcoming.The hotel being inside the terminal is extremely convenient for overnight stays between flights. The rooms could have better sound-proofing though as I could hear a baby crying through the wall for most of the night.

Brilliant Way To Break Up A Long Layover

Nota Tripadvisor 5.0/5

CorinnaBsWorld Solo travel - Avaliação com certificação TripAdvisor

I had a 12 hour overnight layover at Schiphol after a full day of travel, and stayed the night at the Mercure. It was fabulous! Check in was a breeze, and the employee who checked me in was wonderful. She clearly understood the plight of the exhausted traveler! I was able to go downstairs into the terminal and get a glass of wine and something to eat, which was incredibly easy and efficient - you forget how hungry you can get after traveling all day. The room was excellent. Not too large, but large enough to be super comfortable. There was water, tea and coffee all available at no extra cost. The bathroom was well appointed, the shower was excellent. The bed was wonderful - it was only a single, but was incredibly comfortable with the softest pillows ever. Again I felt that Mercure really understands the needs of an exhausted traveler. Check out was quick and easy. The Mercure had found my gate for me (without my asking) and not only was the employee smiling and friendly, but she addressed me by name and told me the gate I needed to go to and how to get there. I will definitely stay here again and recommend the Mercure inside the Schiphol airport terminal to anyone with a long layover!

Need better signage to find it.

Nota Tripadvisor 3.0/5

hpb4619 Solo travel - Avaliação com certificação TripAdvisor

Had a 10 hour layover so this hotel sounded perfect. Got to passport control at 10:PM and it was basically closed. An officer checked my documents and I got through. Info gave directions....still confusing. Found a security guard who was very helpful. A very big airport and a good walk. Amazingly empty at 10:30 PM. Hotel compact, comfortable and clean. Everything needed for an in transit overnight.

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