Mercure Lyon Centre Château Perrache hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 2,215 أراء

Mercure Lyon Centre Château Perrache hotel - Image 1
Mercure Lyon Centre Château Perrache hotel - Image 2
Mercure Lyon Centre Château Perrache hotel - Image 3
Mercure Lyon Centre Château Perrache hotel - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, فرنسا

الوصف

خدمات الفندق الإضافية

  • Hotel in the heart of a historic building from 1906

  • A few steps from Perrache train station and public transport

  • A private and secure parking garage (reservation required)

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
فرنسا

نظام تحديد المواقع العالمي (GPS):45.749492, 4.824919

الهاتف
فاكس +33 4 78 37 06 56

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  2,215 أراء

تقييم TripAdvisor  3.8/5  1,648 أراء

Fine for a business event. Excellent staff.

ملاحظة Tripadvisor 5.0/5

jonathansW7752BJ تقييم TripAdvisor المعتمد

An ordinary hotel made excellent by an attentive and professional staff. Certainly not luxurious but fit for purpose and recommended as such! Excellent restaurant staff.

Stylish, relaxing hotel

ملاحظة Tripadvisor 5.0/5

B9730YJpaulf تقييم TripAdvisor المعتمد

We ate lunch here recently and I have to say it's a smart, elegant building. Whilst being very grand and lavish it also felt relaxed. Menu of the day was excellent, well priced, well presented and tasty.

Dear Paul, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm. All our teams are happy to know that we were able to make your stay memorable ! We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊 Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest. See you soon ! Marion BEGOC, Room division Manager

ملاحظة أراء العملاء 1.5/5

Bibiana B. T. الأزواج - تقييمات مؤكدة لفندق ALL

Me cobraron 3 desayunos cuando solo consumi 1 . Le falta mantenimiento al hotel .

Dear Madam, We would like to thank you for taking the time to leave us a review following your stay at our hotel. All our teams are sincerely sorry to learn that your stay was not up to your expectations. Please note that your experience does not reflect the usual quality of our services, so we will take your feedback into consideration and take action accordingly. I sent you an email to understand what's happened with the breakfasts and we will be able to refund its. By remaining at your disposal, Marion Begoc Room division Manager

A charming historic hotel with amazing staff

ملاحظة Tripadvisor 5.0/5

Atieh Solo travel - تقييم TripAdvisor المعتمد

I stayed at Mercure Lyon Centre Château Perrache for a few nights and really enjoyed it. The hotel has a beautiful historic feel — especially the lobby, which was elegant and classy. It’s super close to the train station (just a few minutes walking), which made it really convenient for getting around. The room was very spacious, the bed was comfortable, and everything was clean. Yes, the decor is a bit old-fashioned, but it didn’t bother me — it actually added character. The best part of the stay was the amazing reception staff. A lovely woman and two very kind young men helped me so much — they guided me on tourist spots to visit, helped me get my train ticket to the airport, and were just always ready to assist. Their kindness truly made me feel welcome. While it’s not right in the center of the city, it’s very easy to reach the main attractions by train — I just took two quick trains and was in the heart of Lyon. I’d definitely stay here again!

Dear Atiye, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion BEGOC, Responsable Hébergement

Paid for breakfast that didn't happen

ملاحظة Tripadvisor 2.0/5

ColWorldTraveller تقييم TripAdvisor المعتمد

Very average hotel. Bought a package that included breakfast. At 7am there was no breakfast available. See photos. Lift was faulty so couldn't get bags downstairs. Completely understaffed hotel. Am still trying to get a refund for the breakfast, but no luck so far Booked through All.com who are impossible to contact

Dear Sir, Dear Madam, We are sorry for our delay of answer, we just see your review now. Could you contact me by email to marion.begoc@accor.com to give me the name of the reservation to see what we can do about the problem with the breakfast ? Thanks and best regards Marion BEGOC, Room division manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 1,561 أراء 7.2/10 الغرفة
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  • 12 أراء 6.1/10 إنترنت
  • 698 أراء 8.6/10 الإفطار
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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.