Hotel Am Konzerthaus - MGallery Collection 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.194 görüş

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Hotel Am Konzerthaus - MGallery Collection - Image 1
Hotel Am Konzerthaus - MGallery Collection - Image 2
Hotel Am Konzerthaus - MGallery Collection - Image 3
Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Avusturya

Açıklama

Otel ekstraları

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

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Otelin konumu

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Avusturya

GPS:48.199693, 16.377311

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.194 görüş

TripAdvisor Derecesi  4.4/5  319 görüş

2025 mükemmeliyet sertifikası

Comfortable and modern hotel in a good location

Tripadvisor puanı 4.0/5

KentishMole TripAdvisor onaylı yorum

Very much enjoyed our stay here and would recommend. We had a deluxe room which was spacious with attractive contemporary decor. Location was very good - just outside the central ring road so quiet outside but an easy stroll in Vienna’s main attractions. Front desk staff were helpful and efficient. Apron restaurant is superb - see separate review. Two points for improvement: would have been good to have a smart TV (minor point) but more more significant, breakfast arrangements - on our final day there was no space other than an communal table in an adjacent windowless room. For €33 a head this should be better.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your deluxe room, our convenient location, and the helpful service of our front desk team. It’s wonderful to know that your overall stay was pleasant and that you would recommend our hotel. We appreciate your comments regarding the TV and breakfast arrangements, your feedback is very valuable, and we will review ways to improve the breakfast experience, particularly during busy periods. It was a pleasure to have you with us, and we hope to welcome you back soon for another enjoyable stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Boutique Feel

Tripadvisor puanı 5.0/5

Mai S TripAdvisor onaylı yorum

This hotel is not in the main walking area but slightly outside the “town centre”. It is about a 15 min walk. There is a Big Bus Tour stop across the major road. The location is ideal for most venues and taxis are often outside the hotel as there is a major Theatre around the corner. We really enjoyed the small boutique feel of the hotel. The staff are friendly, rooms are comfortable, clean and have all the amenities. Comfortable pillows and we had twin beds which were ideal for my daughter and I. We ate dinner at the bar one night and it was very good. Several nights we would come back from the Opera, Ballet and theatre to have a drink in the bar - excellent. As a woman traveller I loved the location, vibe and felt safe walking in the area. I will be staying there again! I thought it was excellent value for money.

Dear Guest, Thank you so much for your wonderful and detailed review. We’re thrilled to hear that you enjoyed the boutique atmosphere of our hotel and that our location, rooms, and bar made your stay so pleasant. It’s especially lovely to know that you felt comfortable and safe exploring the area, that means a great deal to us. Your kind words about our friendly team and your positive dining experience at the bar are truly appreciated. We’re delighted that you plan to return, and we very much look forward to welcoming you back for another excellent stay in Vienna. Kind regards, Melanie Huber Front Office Agent

Thank you for your help, Victoria and Armando.

Tripadvisor puanı 5.0/5

elenag241 TripAdvisor onaylı yorum

My son and I stayed in August. Enjoyed the proximity to State Opera and Belvedere. It was scorching hot at that moment in Vienna and having an a/c in the hotel was a huge relief. Especially thankful to Victoria and Armando for helping us out when we accidentally overstayed a night and got very stressed out about it.

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your son enjoyed your stay with us, especially our convenient location and the comfort of air conditioning during the hot summer days. Your kind words for Victoria and Armando mean a lot – we will make sure to share your appreciation with them. We are so glad they could assist you and help ease the stress of your extended stay. It was a pleasure having you with us, and we truly hope to welcome you back to Vienna again soon. Kind regards, Melanie Huber Front Office Agent

OK if you don't need a sink

Tripadvisor puanı 1.0/5

Vicky W TripAdvisor onaylı yorum

We arrived at the hotel at around 8 PM after a long day of traveling. We got to our room and made it an early night with neither of us realizing there was a problem. When we woke up, we realized the sink would not drain. We told the front desk in the morning. We went about our day and when we came back to the hotel, the sink drain still would not work. By this time, the cleaning staff had been in the room, rinsed our coffee cups in the sink that had old soapy water in it and left it still backed up. We called to the front desk and a woman came and looked at it, she sent the front desk clerk to look at it and he couldn't fix it, either. This is the only sink in the room, so washing hands, brushing teeth,etc was not an easy task. They said they couldn't move us to another room because they were fully booked, even though I went on their website and another booking site that showed availability that very night. We were then chastised for not telling them on Friday night that it wasn't working. We were offered 2 free drinks for the inconvenience and when I pointed out that wasn't adequate, we were offered free parking as well. The next morning when we checked out, we were also offered free breakfast. To me, a hotel should offer a comfortable place to sleep and a functional bathroom. They fell short on 50% of that

Dear esteemed Guest, Thank you for taking the time to share your detailed feedback about your recent stay. We are truly sorry that you experienced this inconvenience and that we were unable to provide the seamless and comfortable experience you rightfully expected. The issue with the sink should have been resolved more efficiently, and we regret that despite the efforts of our team, a proper solution was not found during your stay. Unfortunately, the hotel was operating at full capacity that night, which limited our ability to relocate you to another room. While our team offered gestures of goodwill such as complimentary drinks, parking, and breakfast, we recognize that these did not make up for the inconvenience of not having a fully functional bathroom. Please accept our sincerest apologies once again. Your feedback has already been shared with both our maintenance and housekeeping teams to ensure that similar situations are addressed more promptly in the future. We hope you might consider giving us another opportunity to restore your confidence in us. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Visually pleasing but it ends there

Tripadvisor puanı 2.0/5

Relax06044374301 Couples - TripAdvisor onaylı yorum

The staff were standoffish and somewhat rude on check in. The room looked fancy but that’s where it ended. The bathroom door would not close properly, the bed was not secured to the headboard so when trying to read in bed, the bed would slide away from the wall. I assumed when they cleaned the room they would bring clean cups but instead just rinsed out the old cup and turned it upside down as if it was clean. I know this because the honey I split down the side was still there! For the cost, it was a total let down. I gave an extra star because the mattress was comfortable and the location is fairly decent.

Dear esteemed Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the service and maintenance issues you experienced during your stay, as well as the housekeeping oversight. This is not the standard we strive to deliver, and we are truly sorry for the disappointment caused. Your comments have been shared with our team to ensure improvements are made. We are, however, glad to hear you found the mattress comfortable and appreciated the location, and we hope you might give us another chance to offer you a better overall experience. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.248 görüş 9.5/10 Konum
  • 1.344 görüş 8.2/10 Oda
  • 1.566 görüş 9.1/10 Hizmet
  • 19 görüş 6.7/10 Wifi
  • 930 görüş 9.2/10 Kahvaltı
  • 452 görüş 8.8/10 Hijyen
  • 416 görüş 9.3/10 Otel Ambiyansı

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