Hotel Am Konzerthaus - MGallery Collection 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.225 görüş

Hotel Am Konzerthaus - MGallery Collection - Image 1
Hotel Am Konzerthaus - MGallery Collection - Image 2
Hotel Am Konzerthaus - MGallery Collection - Image 3
Hotel Am Konzerthaus - MGallery Collection - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Avusturya

Açıklama

Otel ekstraları

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın
Oda 1

Otelin konumu

Hotel Am Konzerthaus - MGallery Collection

Am Heumarkt 35-37
1030 VIENNA
Avusturya

GPS:48.199693, 16.377311

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.225 görüş

TripAdvisor Derecesi  4.5/5  310 görüş

2025 mükemmeliyet sertifikası

Very Good

Tripadvisor puanı 5.0/5

Sebastian B TripAdvisor onaylı yorum

Dear esteemed Guest, Thank you very much for your positive review. We are pleased to hear that you enjoyed so many aspects of your stay. We also appreciate your constructive comments regarding a few details. It is feedback like this that helps us improve. We certainly hope to welcome you again in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Good for a short stay only

Tripadvisor puanı 4.0/5

Economistmum TripAdvisor onaylı yorum

Dear esteemed Guest, Thank you very much for your detailed feedback. We're pleased to hear you enjoyed our breakfast and found the team helpful during your stay. We also truly appreciate your comments regarding the Wi-Fi signal and room layout, your input is valuable and helps us improve the guest experience. While our design style is intentionally distinctive, we understand that it may not suit every preference. We’d be happy to welcome you again for a shorter visit. Kind regards, Melanie Front Office Agent

BEWARE Unauthorised and Unexplained Charges to Credit Card

Tripadvisor puanı 1.0/5

R L TripAdvisor onaylı yorum

Dear Guest, Thank you for your message and for taking the time to express your concerns. Firstly, we would like to clarify that the €100 credit card pre-authorization taken at check-in is a standard policy followed by most hotels globally. It is not a charge but rather a temporary hold intended to cover any incidental expenses during the stay. This is fully refundable upon check-out, provided no extra charges are incurred, which was indeed the case in your situation. Regarding the €294 in question, we would like to clarify again that this was not an additional or unexplained charge. At the time of your check-in, we had no information indicating that your stay had already been prepaid. As a result, payment was processed as per our standard procedure. We previously explained that due to a recent transition to a new operating system, there had been delays and inconsistencies in how transactions, particularly authorizations and releases, were displayed, something we also apologized for in numerous occasions. We understand how this situation may have appeared confusing but we want to emphasize that there were no multiple charges made by our hotel. What you may have seen on your credit card statement were authorizations—not charges—which are often temporarily displayed as pending transactions before being released. Additionally, we have consistently responded to your queries within a few hours each time, ensuring that you were kept up to date at every step. For this reason, we find the characterization of our communication as "suspicious" and lacking "accountability" to be both inaccurate and unfair. We have taken your concerns seriously from the start and have actively worked to resolve the matter as quickly and transparently as possible. Should you require any further assistance, we would be happy to provide it. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

Nice hotel if your room not on the street

Tripadvisor puanı 4.0/5

Dalia R TripAdvisor onaylı yorum

Dear Dalia, Thank you for sharing your experience. We’re pleased to hear that we could accommodate you with a quieter, more spacious room during your stay. We truly regret the inconvenience caused by the street work and the noise in your original room. Your comfort is very important to us, and we appreciate your understanding. We hope to welcome you back for a much more peaceful stay next time. Kind regards, Melanie Front Office Agent

Great Location, Excellent Service

Tripadvisor puanı 4.0/5

Nadja L Aileler - TripAdvisor onaylı yorum

Dear esteemed Guest, Thank you very much for taking the time to share your feedback! We are delighted you enjoyed your stay overall and appreciated so many aspects of it. Your comments are very valuable to us and we hope to have the pleasure of welcoming you again in the future. Sincerely, Apostolos Tsiantis Quality & Sustainability Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.252 görüş 9.5/10 Konum
  • 1.402 görüş 8.2/10 Oda
  • 1.579 görüş 9.2/10 Hizmet
  • 20 görüş 5.8/10 Wifi
  • 950 görüş 9.1/10 Kahvaltı
  • 470 görüş 8.8/10 Hijyen
  • 413 görüş 9.4/10 Otel Ambiyansı
  • 288 görüş 7.6/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Vienna şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.