Hotel Am Konzerthaus Vienna MGallery 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 1.975 görüş

En iyi fiyat
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Hotel Am Konzerthaus Vienna MGallery - Image 1
Hotel Am Konzerthaus Vienna MGallery - Image 2
Hotel Am Konzerthaus Vienna MGallery - Image 3
Hotel Am Konzerthaus Vienna MGallery - Image 4
Am Heumarkt 35-37, 1030 VIENNA, Austria

Açıklama

Otel ekstraları

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-chef hats / 1-Michelin star Restaurant Apron.

  • Free mineral water, WIFI, coffee and tea in the rooms.

  • Concierge and porter service, as well as on-site underground parking.

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Otelin konumu

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Telefon
Faks +43 1 71616844

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Reservation is required.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  1.975 görüş

TripAdvisor Derecesi  4.5/5  280 görüş

2024 mükemmeliyet sertifikası

Impeccable!

Tripadvisor puanı 5.0/5

Carlos L Couples - TripAdvisor onaylı yorum

Our visit to the fabolous city of Viena was great, first of all because this city is probably one of the most beautiful places in Europe and around the world to be visited for all what it offers, either culture, art, architecture, history & enjoying all the events programmed. The Hotel made our visit very special and we would like to thank all the team for all the finest attentions received. Impeccable service, perfect location, very clean and spaciuos rooms and ecelent restaurant. We surely hope to come back during our next visit to Vienna.

Very disappointing

Tripadvisor puanı 2.0/5

Susan Z Couples - TripAdvisor onaylı yorum

Having spent 63 nights at Accor properties in 2024, I typically book with confidence knowing that I will have a clean, comfortable room. I made this reservation 11 months earlier in mid-February of 2024, hoping to secure a quiet room. Upon arrival, when we got our "upgraded" room, we found that the hotel has no place to put clothes (no dresser, no shelves, aside from the few hangers and the high closet shelf next to the safe). Four days living out of our suitcases. The requested hangers never arrived. But the real problem lay ahead: this initial room (528) made us feel like we were in a construction zone. We thought the hammering and loud pounding noise would stop and, after three hours of the constant noise (every few seconds), we went to the front desk to ask if they could find us a quiet room. The front desk supervisor came up to investigate and agreed that the noise was simply intolerable. He said that the hotel was full and they only had one room (#233). I quickly investigated the room and it was quiet. What I didn't know is that it was over the staff lounge where the constant smoke prevented us from opening the window, and next to the noisy housekeeping service room. The furniture is old and uncomfortable and the housekeeping is appalling, where the bed covers were simply tossed back on the bed and towels not replaced. I had to request that the room be serviced and repeatedly requested service that didn’t materialize. I requested face cloths and received kleenex. I repeatedly requested cream for the coffee and on one occasion received hand lotion. The front desk staff seem to really care, but this tired hotel desperately needs attention and the housekeeping department needs attention. I felt completely unappreciated and unvalued as a loyal, diamond Accor member. Sadly, for the first time at an Accor property, I cannot recommend this hotel.

Dear esteemed Guest, Thank you for taking the time to share your detailed feedback with us. First and foremost, allow me to express our heartfelt apologies for the disappointing experience you encountered during your recent stay. As a valued Diamond Accor member your loyalty and trust mean the world to us and it is disheartening to know that we fell short of your expectations. I am deeply sorry for the challenges you faced, from the room allocation and noise disturbances to the housekeeping lapses and lack of attention to your requests. This is certainly not the standard of service we strive to deliver and I regret that these shortcomings overshadowed your stay. We take your concerns very seriously and will be addressing these matters with our teams to ensure improvements are made promptly, particularly in our housekeeping procedures and communication around room readiness and guest preferences. Your candid feedback is invaluable as we work to enhance our services and facilities. I assure you that we remain committed to ensuring that every guest feels valued and comfortable, particularly our loyal members such as yourself. Please know that your experience is not reflective of the level of care and attention we aim to provide and I truly hope we will have the opportunity to welcome you back in the future to restore your confidence in us. Warm regards, Apostolos Tsiantis Quality & Sustainability Manager

Location, Location, Location

Tripadvisor puanı 5.0/5

Nichola H Friends getaway - TripAdvisor onaylı yorum

My friend and I stayed for 3 nights in room 121 on a B&B basis. I booked this hotel on Reading previous reviews and the ones which had said it was in a good location and I couldn’t agree more! My friend and I walked to and from the main train station on arrival and departure which was super easy and only a 10 minute walk away. Our room was on the first floor at the side of the hotel where the taxis park so if you do need a taxi there are always some parked up. The room was a twin, adequate in size for our 3 night stay and clean. I also loved that the room had a window that opened so we could have some fresh air. All the staff we encountered were very friendly. The best bit about the hotel was their breakfast. This is generally where the standard ls drop in a hotel but not here it was absolutely excellent with lots of choice and fresh! This really set us up for our sightseeing each day.

Dear Nichola, thank you for your detailed and wonderful review! We’re delighted to hear that you and your friend had such a pleasant stay with us. It’s great to know you appreciated our convenient location, allowing for an easy walk to and from the train station, as well as the comfort and cleanliness of your room. We’re also thrilled that you enjoyed the fresh air from the opening window and found our staff to be friendly and welcoming. We’re especially proud that our breakfast exceeded your expectations and gave you the perfect start for your sightseeing adventures each day. Your kind words mean so much to us, and we hope to welcome you back for another fantastic stay in the future! Warm regards,

will come back again!

Tripadvisor puanı 5.0/5

charwsg Solo travel - TripAdvisor onaylı yorum

a very clean and modern hotel, close proximity to everywhere you need to go into this city. the service and attitude of the staff is wonderful too. no complaints about this stay at all! definitely wished i get to stay longer, but until next time!

Dearest Guest, Thank you for sharing such a glowing review of your stay with us! We’re thrilled to hear that you found our hotel to be clean, modern, and conveniently located for your needs. Your kind words about our staff’s service and attitude mean the world to us—we’ll be sure to share your feedback with the entire team. We’re delighted that you had such a positive experience and that there were no complaints during your stay. We, too, wish you could have stayed longer, but we look forward to welcoming you back in the future for another wonderful visit! Warm regards, Victoria - Front Office Agent Hotel Am Konzerthaus

Superb

Tripadvisor puanı 5.0/5

jeva72 İş - TripAdvisor onaylı yorum

Central located hotel, with parking possibility( garage) But be careful, the door is the garage is not wide! The hotel is very stylish and elegant with cookie box at reception. For me the corridors are overheated. Staff is friendly, breakfast is superb!

Dear Jeva72, Thank you for your kind review! We’re so glad you enjoyed our central location, stylish ambiance, and the warm hospitality of our team. We’re also pleased that you appreciated the breakfast and the cookies at reception! We appreciate your feedback about the garage door, and we’ll make sure to inform guests to be cautious. Additionally, we’ll review the temperature in the corridors to ensure that all areas are comfortable for our guests. We hope to welcome you back soon for another wonderful stay at the Hotel am Konzerthaus - MGallery! Best regards, Katarina Panacz Front Office Agent

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.184 görüş 9.6/10 Konum
  • 1.328 görüş 8.2/10 Oda
  • 1.430 görüş 9.2/10 Hizmet
  • 21 görüş 7.6/10 Wifi
  • 914 görüş 9.2/10 Kahvaltı
  • 426 görüş 8.4/10 Hijyen
  • 364 görüş 9.1/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Vienna şehrindeki tüm otellerimiz

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