Novotel Frankfurt City

Novotel Frankfurt City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 604 comentários

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Descrição

Extras do hotel

  • Localizado próximo à Feira de Frankfurt e à principal estação de trem

  • Quartos amplos com o Novotel Live'N'Dream, cama e Wi-Fi

  • Lounge NOVO², bar e restaurante: converse e relaxe em um ambiente de sala de estar

  • Familiar: Kid's Corner, quartos familiares e muito mais.

  • Instalações para reuniões com até 250 pessoas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Alemanha

  • S3 S4 S5 S6:  Westbahnhof

  • TRAM 17:  Kuhwaldstraße

  • De avião

    Frankfurt Airport A 17 km / 10 milhas

  • De carro

    Westkreuz A648 Messe A 2 km / 1 milhas

  • De trem

    Frankfurt West A 0 km / 0 milhas

  • De trem

    Frankfurt am Main Hauptbahnhof A 2 km / 1 milhas

GPS:50.115482, 8.642122

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

NOVO² RESTAURANT

Servimos especialidades urbanas de todo o mundo no nosso restaurante climatizado. Nosso terraço é um lugar popular para desfrutar de boa comida e bebidas refrescantes quando o tempo estiver bom.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  604 comentários

Classificação no TripAdvisor  3.5/5  1.149 comentários

Great clean !

Classificação TripAdvisor 5.0/5

Miguel O Avaliação certificada TripAdvisor

Nice very clean property. Very Covid compliant. Everyone was wonderful. Great all around service. Would return on next Frankfurt trip. Tranquil neighborhood. Good restaurants walking distance. Easy walk to town center.

Very good value for the money

Classificação TripAdvisor 4.0/5

Dan115 Couples - Avaliação certificada TripAdvisor

That hotel is located right in the city center, very good value for the money, very friendly and efficient staff, free parking, close to public transportation (making it easy to access from the airport)

Needs investments urgently

Classificação TripAdvisor 2.0/5

588pierre Família - Avaliação certificada TripAdvisor

This hotel is not at all representative of a Novotel. It's old and needs investments in fournitures, carpets, bathroom, non existing climatisation and even their... iron. It's not a disaster, still clean, but it's old and NOT worth the price ! Really too bad for such a nice city as Frankfurt. To finish on a positive note : the elevators were modern.

I'd rather have 588pierre, Thank you very much for your rating and the honest words. I am sorry that you were not satisfied with your stay with us. We continue to work on ourselves and hope to be able to offer you a better impression in the future. The carpets, for example, will be replaced this year in all corridors and rooms. We also hope to be able to renew parts of the furniture and the bathrooms soon. Our rooms have been air-conditioned since the opening of the hotel. Did you have any problems with this? If so, I suspect a defect in the control of the room and it would be a great help if you could tell me more details about your stay to check this (room number, booking number or your full name would suffice). I would be very pleased if you would contact me by e-mail to Lars.Paschold@accor.com . I hope that in the future we will get the chance to convince you again. Until then I wish you all the best and look forward to hearing from you. Best regards, Lars Paschold Guest Experience Assistant

Kuhbonbon

Classificação TripAdvisor 2.0/5

kuhbonbon2019 Negócios - Avaliação certificada TripAdvisor

I was very upset from one of the front desk service. She was very rude. The others were polite and helpful. But even one person can spoil the full experience and rating of the hotel. 1st room I have received was to the side of the train and it was veryyyy loud. I couldn't sleep at all. When I came back next day afternoon to ask to change the room, she was rude and not nice with her way of talking to a customer. I didn't expect that at all. The initial loud room was with a coffee machine so I have expected to receive a coffee machine in the room in which I have changed to. But they have refused to give me one because of the booking I did. I agree only if it was not provided in the initial loud room. You cannot change your service suddenly!!!! The room service and cleaning personnel were perfect.

Dear kuhbonbon2019, Thank you very much for your review. I'm sorry that you didn't like it with us in the end. I can't do more than apologize for this negative experience. Unfortunately, my colleague could not have changed anything about the room situation. She has tried to explain to you that the coffee machines mentioned are only available in our large corner rooms. Neither the corner rooms, nor rooms with coffee machines are officially bookable with us, but only available as a free upgrade. You received this from us, because you travelled with 3 persons and spent several nights with us. I'm sorry that you weren't satisfied with this room because of the nearby traffic routes. Unfortunately, all rooms of this type have the same orientation. At your request, the colleague offered you another room which accordingly did not have a coffee machine and, following your complaint, even tried to arrange for you to have a coffee machine in this room as well. Unfortunately, however, this was not possible. I am very sorry that my colleague seemed unfriendly to you in finding a solution. This was certainly not her intention, and I suspect that this was the result of the fact that she was unable to offer you a satisfactory solution. I apologise for that. Best regards, Lars Paschold Guest Experience Assistant

City holiday Frankfurt

Classificação TripAdvisor 4.0/5

Discover24733950974 Família - Avaliação certificada TripAdvisor

Very nice Service. Little gift for Children during check-in, small playground at Lobby. Good Service during breakfast. A litttle bit far from Downtown, around 11 € by taxi to main Shopping street. Enough parking places for free nearby.

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