Mensagem informativa

Hotel Novotel Château de Versailles 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 4.676 comentários

Hotel ALLSAFE. Aprovado

+ 17 Serviços

Extras do hotel

  • HOTEL com rótulo ALLSAFE, a 15 km de Paris e a 5 min de carro do castelo

  • Restaurante contemporâneo e bar no lounge

  • Cinco salas de reuniões para os seus seminários e conferências

  • Área de lazer para crianças

  • Quartos confortáveis com WIFI grátis

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Château de Versailles

4 Boulevard St Antoine
78150 le chesnay
frança

Tel: +33139549696

Fax: (+33)1/39549440

Check-in a partir das 12h00

Check out até as 12h00

  • BUS :  B PLACE DE LA LOI

  • VERSAILLE CHANTIER :  RER C CHANTIER

  • VERSAILLES CHANTIER :  MONTPARNASSE CHANTIER

  • VERSAILLES RIVE DROITE :  PARIS ST LAZARE RIVE DROITE

  • VERSAILLES RIVE GAUCHE :  RER C RIVE GAUCHE

  • De avião

    CHARLES DE GAULLE A 44 km / 27 milhas

  • De avião

    PARIS ORLY A 34 km / 21 milhas

  • De avião

    ROISSY CHARLES DE GAULLE AIRPORT A 47 km / 29 milhas

  • De avião

    SAINT CYR A 10 km / 6 milhas

  • De avião

    TOUSSUS LE NOBLE A 6 km / 4 milhas

  • De trem

    GARE DES CHANTIERS A 3 km / 2 milhas

  • De trem

    GARE DES CHANTIERS A 3 km / 2 milhas

  • De trem

    LA DEFENSE A 0 km / 0 milhas

  • De trem

    RIVE DROITE A 1 km / 1 milhas

  • De trem

    RIVE GAUCHE A 3 km / 2 milhas

  • De trem

    RIVE GAUCHE / RER C A 3 km / 2 milhas

  • De trem

    ST LAZARE A 0 km / 0 milhas

GPS:48.815545, 2.128515

Serviços de hotéis

N CAFE

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 6 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 106 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • 35 quartos para famílias
    • 8 quartos contíguos
    • 106 quartos para não fumadores
    • 4 pisos
  • Idiomas falados no hotel
    • Árabe
    • Alemão
    • Inglês
    • Espanhol
    • Francês
    • Português
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
  • Ferro
    • Ferro de passar na recepção
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • Novotel Custo adicional
    • No local
    • 35 vagas de estacionamento
    • Privado
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis
    • Biblioteca infantil
    • Área de jogos eletrônicos
    • Playground infantil em área interna
    • Área de lazer

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências. Todos os quartos do hotel Novotel Château de Versailles são climatizados e medem 25 m². Escolha o quarto Executive e desfrute de roupões, máquina de café Nespresso, minibar grátis e WIFI grátis.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 150

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquete: 90 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Château de Versailles

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

4.676 comentários

Classificação no TripAdvisor 4.0/5

1.177 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Good hotel in good location

Classificação TripAdvisor 4.0/5

Mr C 03/11/2021 Avaliação certificada TripAdvisor

Very comfortable hotel located a 15 minute walk from all the historic sites of Versailles. Good sized room, with reasonable sized bathroom. Very clean and comfortable. Staff were great, and very helpful. We did not use the restaurant, so cannot comment. Free parking available either in the street, or in and underground garage.

We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. We are very happy to read that you enjoyed your global experience and most particulary the comfort of your room and also the professionnalism and kindness of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

Great service

Classificação TripAdvisor 5.0/5

Falcon027 Business - 04/09/2021 Avaliação certificada TripAdvisor

Staff at reception and bar were very helpful and attentive. I suggest improvements to the menu, especially for dinner. The pasta dish was barely with sauce and cold. I recommend having water in the rooms as well.

We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. We are very happy to read that you enjoyed your global experience and most particulary the professionnalism of our team. Your concern regarding our menu are precious for us to improve our level of quality. Thank you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

No idea how this hotel got the fourth star

Classificação TripAdvisor 2.0/5

MrWolfgang Family - 25/07/2021 Avaliação certificada TripAdvisor

No toilet brush even after request Too few towels Hygiene bag holder empty when we got the room Bed too soft for my taste Toilet room was smelly (probably due to rough wall paper on the walls next to toilet bowl Breakfast selection very limited but what was available had an acceptable quality Breakfast area very crowded and absolutely no functional or practical hygiene concept in place or enforced. No fitness area but I got a gymnastics mat upon request. Overall an disappointment for a Novotel and 4 Stars which charges as such but does not deliver.

I'm sorry that your experience didn't meet your expectation. I present you my sincere apologies. I can assure you that I take your remark very seriously and I will work with my staff to improve our quality of service. I hope to have the opportunity to welcome you a second time in better conditions and demonstrate to you our usual quality of service. Sincerely, Pierre

Top in Covid times

Classificação TripAdvisor 4.0/5

Messerjockl Business - 03/04/2021 Avaliação certificada TripAdvisor

First time in this hotel. Very nice service who did everything to comfort me in these challenging times. Only minus was quality of pillows which could be improved. I will be back hopefully in covid free times

We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. Happy to read that you enjoyed your global experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

Good hotel but unreliable service

Classificação TripAdvisor 2.0/5

Michel_NL_76 Family - 12/08/2020 Avaliação certificada TripAdvisor

The hotel is as what you would expect when staying in a Novotel: good quality rooms and up-to-standard breakfast. COVID19 measures were in place. The service however was disappointing. Upon reservation, I explicitly asked for a parking spot as I would be traveling with a car full of luggage. I was told this was no problem, as long as I would arrive before 1800. Once at the hotel (well before 1800), the parking garage was full. When I explained that I had asked for a parking place and that is was promised to me, the receptionist put the blame on me as I should have known that such a promise was merely an intention and not a guarantee (?). She then bluntly told me to park in the street and unload the car or just accept the risk that the luggage would be stolen overnight… Secondly, breakfast was offered at a discount due to COVID19 restrictions. Despite the offer, the hotel charged the full amount when I settled the bill. The quality of the hotel was totally overshadowed by promises not kept and unfriendly staff. Next time I will think twice before booking another Novotel.

I'm sorry that your experience didn't meet your expectation. I present you my sincere apologies. I can assure you that I take your remark very seriously and I will work with my staff to improve our quality of service. I hope to have the opportunity to welcome you a second time in better conditions and demonstrate to you our usual quality of service. Sincerely, Pierre

Enjoyable stay in friendly hotel

Classificação TripAdvisor 4.0/5

mariojim 02/03/2020 Avaliação certificada TripAdvisor

We chose this hotel because we know what to expect from Novotel and its location in Versailles. The reception staff was nice, very professional and knowledgeable. It was great to be able to walk to the Versailles historical buildings and gardens. RER trains and very nice mall with cinemas (12 screens) was also within a 30 mins walk. Breakfast was very nice with most options catered for. WE omly had diner at teh hotel once in the week and it was ok.

Thank you very much for your recent visit at the Novotel Château de Versailles and for taking the time to share your experience. I'm glad that you appreciate the professionalism of our front team, our privilege location and also our breakfast offer. We hope to have the pleasure to welcome you very soon for a new experience in our hotel. Sincerely, Pierre

Excellent stay at Novotel

Classificação TripAdvisor 5.0/5

462fox Business - 24/01/2020 Avaliação certificada TripAdvisor

from the guy on teh check-in helpful friendly and polite to the quality of the bed and furnishings excellent value. They followed my requests quiet non-smoking room not by a lift. Would stay here again

Thank you very much for your recent visit at the Novotel Château de Versailles and for taking the time to share your experience. I'm glad that you appreciate especially our welcome during your check in and the confort of your room. We hope to have the pleasure to welcome you very soon for a new experience in our hotel. Sincerely, Pierre

Great Hotel

Classificação TripAdvisor 5.0/5

stevezdude Business - 18/11/2019 Avaliação certificada TripAdvisor

The hotel is located within 20 minutes walking distance of the Chateau Versailles, and if you are interested, within 5 minutes walking distance of the temple of the Church of Jesus Christ of Latter-day Saints. I love staying here, the staff is friendly and helpful, the rooms are very nice (not the teeny-tiny rooms you may see in other hotels in Europe), free parking, and an excellent restaurant. A very good restaurant just across the street if you like burgers, et.

Thank you very much for your recent visit at the Novotel Château de Versailles and for taking the time to share your experience. I'm glad that you appreciate the kindness and availibility of our staff, the comfort of our room and also our restaurant offer. We hope to have the pleasure to welcome you very soon for a new experience in our hotel. Sincerely, Pierre

Good location. Good service!

Classificação TripAdvisor 5.0/5

Jiro T Family - 13/08/2019 Avaliação certificada TripAdvisor

It's Novotel! So it's always good. Staff is well trained and extremely helpful and polite. The restaurant is fantastic! Good menu and good service for all tastes...allergen, gluten, dairy, etc...alternatives provided!

Thank you very much for taking the time to share your experience at the Novotel Chateau de Versailles. I am glad that you enjoyed the avalibility and helpful of our team and also the quality of our restaurant offer and service. I will share your compliment with my staff to encourage them. We hope to have the opportunity to welcome you again soon, Sincerely, Pierre

So so

Classificação TripAdvisor 3.0/5

PiotrDlugi Family - 20/07/2019 Avaliação certificada TripAdvisor

The room is too small for 4 people including 2 adults and 2 children (12, 16). The refrigerator is very small - similar to cooler bag (if you need to store food or drinks please take it into account). The overdued orange juice was served once - thanks to the one guest it was changed. Do not wait with your breakfast till defined hour as the served food may be exausted. Take into account that the parking is additionally paid - you should see the faces of some guest when they discovered that. The localization is ok both for the Chateau V. and the closest train station to travel to Paris.

Thank you very much for taking the time to share your experience. Your comments are important for us to improve our service. I regret that your exeperience didn't met completely your expectations. We will work with my team to maintain all the breakfast products till closing time. As indicaded on the website and at the entrance to the car park, parking is payable. I's not a surprise for our guest. Thank you again for your comments, Sincerely, Pierre

Good service overall

Classificação TripAdvisor 4.0/5

Travel52697403718 Couples - 20/05/2019 Avaliação certificada TripAdvisor

The only criticism would be that the free drink offered to fold member is just about beer and wine. Even if a glass of martini cost more or less the same price it is need covered by the “voucher”. Looks a bit petty to me either you are offering a drink or you are not to have so much exclusion dilute the offer.

Dear Guest, Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel. Please be assured that we have noted your positive annotations with a great interest and we thank you. However, We were sorry to read that you were disappointed by our free drink offer. It's a pity to generate dissatisfaction by offering your welcome drink. I present you my sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre

Very nice place to stay

Classificação TripAdvisor 5.0/5

Wanderer122941 Family - 22/02/2019 Avaliação certificada TripAdvisor

We were warmly welcomed and looked after during our stay here. The reception staff were very helpful with advice and even helped with an electric power adaptor for the UK plugs. Although the breakfast was very good it could do with some variation on different days and could cater more for vegetarians and vegans.

Dear Wanderer122941, We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. We are happy to read that you felt great staying in our hotel and that you particulary appreciated the kindness and avalibility of our team and also the quality of our breakfast offer. We take note of your comments regarding vegans and vegetarians offer at the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

Perfect for our Versailles trip

Classificação TripAdvisor 4.0/5

infoC5135PY Family - 04/09/2018 Avaliação certificada TripAdvisor

We stayed 2 nights whilst visiting Versailles. The hotel was perfectly located being just a short walk away and we were able to park the car easily. Breakfast had plenty of options and we found places to eat nearby. Staff were very friendly, efficient and helpful which made the stay very easy. Everything was fine in the room, some stronger cups for water/tea would be good as those provided seemed a bit flimsy. Overall though it was ideal for our needs.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. We are glad that you appreciated your stay with us, especially the quality of our breakfast offer and the kindness and professionalism of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

Avoid the breakfast

Classificação TripAdvisor 2.0/5

Destination583872 Couples - 29/08/2018 Avaliação certificada TripAdvisor

Very bad breakfast : yoghurt out of date, dirty cups and glasses, coffee machine out of order, bad food.Lift out of order.Location is fine, nearby Chateau de Versailles (5mn by car / 30mn by foot)Reception staff does its best.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Château de Versailles. I regret that your breakfast experience didn't meet your expectations. I present you my sincere apologies for all troubles and inconveniences caused. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre

good family base

Classificação TripAdvisor 4.0/5

katefranklin10 Family - 13/08/2018 Avaliação certificada TripAdvisor

Excellent service on reception and in hotel bar. Staff were approachable and knowledgable and provided us with excellent advice on how to travel into central Paris as well as accessing the palace at Versailles. Our family room was spacious but more tea / coffee and milk would have been nice as well as additional cups!

Dear Katefranklin10, We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. Super happy to read that you felt great staying with and that you appreciated the avalabliity and precious advices of my staff. I take note of your comments regarding tea and coffee facilities in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre

Great hotel for visiting Versailles

Classificação TripAdvisor 4.0/5

robertf18 Family - 04/06/2018 Avaliação certificada TripAdvisor

Good location, 30 minute walk to main Versailles entrance, 20 minutes to the dragons gate entrance but this doesn’t open as early as the main entrance although a great exit point to aim for. Cab from hotel to entrance 13 Euro. Cab to Versailles train station to get into Paris 15 Euro. Excellent rooms, reasonable food and limited underground parking but great if you can find a space. Sunday appears busier than other days probably due to the musical fountains at Versailles. Overal a great hotel for visiting Versailles but not the greatest location for a day trip into Paris on the train but all in a great place to stay.

Dear Robert F, We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. Super happy to read that you felt great staying with us. Be sure that all our focus is for our guests to feel at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect place to stay to visit Versailles

Classificação TripAdvisor 4.0/5

Paul M Couples - 02/08/2017 Avaliação certificada TripAdvisor

We arrived late, checked in easily, parked underground (very narrow spaces), and ate breakfast. Left car in the car park all day for around 13 Euros and then left. No fuss, clean room, easy walk to Versailles. No complaints, everything worked. Novotel seem to have this type of hotel sorted.

great place for families visiting Versailles

Classificação TripAdvisor 5.0/5

M9547OKmargaretw Family - 23/07/2017 Avaliação certificada TripAdvisor

Hotel is great, generous breakfast with eggs, meat, pastries, fruit, juice, coffee -- enough to fuel the day. 15-20 minute walk to Versailles gardens and palace. Helpful staff. We were glad we chose this place.

Dear M9547OKmargaretw, My team and I are really glad that you enjoy every part of your stay in our hotel. Our constant efforts are rewarded with your warm comments and we thank you for that. We hope to welcome you again in Novotel Château de Versailles. Sincerely, Vincent G. General Manager

Almost perfect

Classificação TripAdvisor 4.0/5

Anon1976 Solo travel - 21/06/2017 Avaliação certificada TripAdvisor

Stayed here as accommodation in the city is very expensive and this hotel came up as a very reasonable price for being 4star (especially as was a room price and I was on my own so more than one person would be a bargain!). The reception staff were really helpful and friendly and spoke perfect English to help against my very bad French, also helped me with a taxi when I left and cared about my safety my ensuring I got in the right one. The room was lovely and very large. Massive very comfortable bed, large sofa (that also turned into a bed) and a fantastic shower. Also very very quiet. Cannot comment on breakfast or dinner as did not eat there. Both were at an additional cost. There were only a couple of downsides. On the first morning I did not put the "do not disturb" sign on the door as I knew that I would be up at 9am and surely housekeeping does not come before this time!! I was very wrong and was woken just before 9am by housekeeping barging into the room. Not even an apology from the cleaner. Definitely put the sign on the door!!! The hotel is also a 20 minute walk from the chateau - doesn't seem to bad on the way there but when you've spent all day on your feet in the palace the walk back seems endless!!! Lastly was told the bar closed at midnight. On the Saturday I was walking back from the evening fireworks at the chateau and arrived back desperate for a bottle of water - 11.45pm and the bar was already closed. Luckily there is a shop around a 2 minute walk away who were able to help! Taxi from the main station costs around E10.

To re-visit the hotel with the best creme brulee 25 years ago

Classificação TripAdvisor 4.0/5

geert_vc Couples - 12/05/2017 Avaliação certificada TripAdvisor

Revisiting Versailles after 25 years was the main prupose. The 2nd one was to check if the creme brulee was still as good as then. Versailles is more beautiful than before, the creme brulee disappeared from the menu. The hotel is fine, and ina Novotel you know what to expect and you get it. The negative point is the coffee with breakfast. The cappuccino based on milkpowder is a disaster.

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