Novotel Resort & Spa Biarritz Anglet

Novotel Resort & Spa Biarritz Anglet 4 stars

Customer review rating (ALL Rating) 4.6/5 2,165 reviews

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Hotel extras

  • Free airport shuttle from 5.30am until 9.30pm

  • Outdoor pool, tennis court and boules pitch

  • Free WiFi and 2,960 sq. ft (275 m2) of modularrooms for your meetings

  • Family Rooms and children's play areas

  • Cozy bar serving a selection of local delicacies

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Resort & Spa Biarritz Anglet

68 avenue d'Espagne
64600 ANGLET
France

  • CHRONOBUS:  C / A1 / 4 LAVIGNE QUESNEL

  • STAB: 

  • By plane

    BIARRITZ At 2km / 1 miles - Shuttle paying

  • By train

    GARE DE BIARRITZ At 3km / 1 miles

GPS:43.477126, -1.525803

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L' Ardoise Gourmande

The Au Comptoir L'Ardoise Gourmande restaurant and its team welcome you for a culinary journey through Basque Country and others... Attentive service, enjoy and indulge!

Our accommodation(s)

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our 258 sq. ft. (24 m²) rooms guarantees peace and comfort. Just for you, tea and coffee making facilities with a range of hot drinks, safe and minibar, bathtub and separate toilet. The hotel offers connecting rooms subject to availability. Air conditioning. Flat-screen television.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,165 reviews

TripAdvisor Rating  4.0/5  1,356 reviews

Certificate of excellence 2022

Great experience

TripAdvisor rating 5.0/5

Galway2012_12 Families - TripAdvisor review

We based ourselves here for a week and toured around the area visiting some of the amazing beaches along the coastline. We had a spacious room and the accommodation services were excellent. The staff were fantastic and very helpful and a special shout out to Michelle in the spa. She has magic hands. Thank you! We would definitely stay here again.

Effortless service and comfort

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Professional and welcoming once again

Dear DAVID D., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement

Excellent stay

Customer review rating 5.0/5

Joanna M. Families - Confirmed reviews ALL

Lovely staff nice pool and very clean

Dear JOANNA M., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement

It was disappointing.

Customer review rating 2.5/5

Rik Families - Confirmed reviews ALL

We didn’t had the stay we use to have with Accor hotels. We arrived early around 13.00 o’clock. The room wasn’t ready. We had to wait till 15.00 o’clock for check in. When I asked it it was possible to clean our room first they said no because they were cleaning another floor. Not a very hospitality aproach. Our 3 year old had to wait for her midday sleep. We went to the restaurant where we could have no cooked meal because of no electricity. The only option was an poke bowel veggie dish. So we eat that. It took hours before the electricity came back. My wife ordered for dinner an ceasar salad later that day. It was so full of mustard that it hurt here nose. We were charged full for everything but we had an real bad experience. Some positive words. It’s an real nice hotel it looks beautiful there is an great pool and very nice garden. I hope we had just bad luck but it was really disappointing compared to the other stays we had with Novotel and very expensive compared to the service we got delivered.

Dear RIK N., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie A. Responsable Hébergement

Calm and Relax

Customer review rating 4.5/5

Albert T. P. Couples - Confirmed reviews ALL

Good customer service, nice room

Dear ALBERT TADIESSE P., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie A. Responsable Hébergement

In partnership with TripAdvisor

Other web-users rate our hotel

  • 299 reviews 9/10 Location
  • 780 reviews 7.1/10 Room
  • 1,158 reviews 9.4/10 Service
  • 15 reviews 6.2/10 WiFi
  • 418 reviews 7.1/10 Comfort
  • 358 reviews 8.7/10 Breakfast
  • 303 reviews 7.5/10 Cleanliness
  • 270 reviews 9.3/10 Pool

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