ibis Gent Centrum St Baafs Kathedraal 3 stars

Customer review rating (ALL Rating) 4.4/5 1,367 reviews

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Description

Hotel extras

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

Our accommodation(s)

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Hotel location

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,367 reviews

TripAdvisor Rating  4.0/5  1,596 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Konstantinos Z. Couples - Confirmed reviews ALL

One of the best value-for-money accomodations we have experienced

Dear Konstantinos, Thank you very much for this kind review. We are thrilled to hear that you appreciated the cleanliness of our facilities and that the sustainable development initiatives of ibis Gent Centrum St-Baafs Kathedraal met your expectations. Your recognition as a Classic member of ALL - Accor Live Limitless is highly valued, and we are delighted that you found our hotel to offer excellent value for money. It is our aim to provide a service that is not only welcoming but also attentive to the needs of our guests, making their stay in the historical heart of Ghent memorable. We look forward to welcoming you back. Best regards Carolina De Bruycker, General Manager

Good stay

Customer review rating 4.5/5

Desire A. Business - Confirmed reviews ALL

Good welcome in general

Dear Desire, Thank you for reviewing your stay at our hotel. We're delighted to hear that the booking process was straightforward and met your expectations. It is our aim to provide a seamless reservation experience. Our team at ibis Gent Centrum St-Baafs Kathedraal takes pride in being customer-focused, and we are thrilled that this contributed to your satisfaction during your stay. We believe that our staff is one of our greatest assets, and your acknowledgment is highly appreciated. Remember, as a member of ALL - Accor Live Limitless, you can enjoy even more exclusive benefits and unique experiences. We look forward to welcoming you again and offering you the extraordinary service that you can expect as a valued member. We hope to welcome you back. Best wishes, Carolina De Bruycker, General Manager

Very good stay, very well located

Customer review rating 5.0/5

Ami Families - Confirmed reviews ALL

Stayed here for 5 nights. We had a good time. Housekeeping needs to be better. On the last night my bed wasn’t made. Just covered with the duvet and pillows underneath as if someone just slept in. Shampoo is not soft on hair. Towels could smell better. Maybe use fragrant detergent! They smelled like fish at times.

Dear Ami, Thank you for sharing your experience with us. We are delighted to hear that you hold a Gold status in our ALL - Accor Live Limitless loyalty program and that you would recommend our hotel to others. It's also gratifying to know that the efforts of our team members Selin and Ceres contributed positively to your experience. We regret to hear that our housekeeping services did not meet your expectations on the last night of your stay. Please rest assured that we aim to maintain the highest standards of service and care. Regarding the shampoo and towels, we appreciate your feedback and will look into the possibility of enhancing the quality of the amenities provided. It's unfortunate that the scent of the towels was not pleasant, and we will address this with our laundry service provider. Your suggestions for more fresh fruit and a fresh orange juice machine will be taken into consideration as we continuously strive to improve our breakfast offerings. We're glad you enjoyed the welcome drink and your time at the bar, as we take pride in these services. Although you did not receive a room upgrade or a late check-out during this visit, we hope to better recognize your loyalty in the future. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Carolina De Bruycker, General Manager

Great location, comfortable enough

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Good stay and great location. Little noisy, especially with the cathedral bells at 11pm! To be expected given the location though.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you appreciated the prime location of our hotel, right in the heart of Ghent's historical centre. Our team is also grateful for your recognition of their friendliness and commitment to service. We regret that you found the noise from the cathedral bells disruptive and understand that this can affect the overall comfort of your stay. Despite our central location and double-glazed windows designed to minimize street noise, some experiences are indeed part of the city's vibrant character. Moreover, we are sorry to hear that the room size did not meet your expectations. While our standard rooms are designed to be compact and efficient, our premium rooms offer additional space and amenities for those who desire it. Thank you once again for choosing us for your stay in Ghent and for your constructive feedback. It is through insights from our guests that we can continue to enhance our services. We hope that you will return in the future. Best regards, Carolina De Bruycker, General Manager

AMAZING VIEW

Customer review rating 4.5/5

Cristina G. Couples - Confirmed reviews ALL

We had a room with a great view from the Cathedral and the centre. Room is not really big but it is more than enough for a short stay. Clean and comfortable. The location is excellent to see Ghent! Big thanks to everybody that helped us before and during our stay.

Dear Cristina, Thank you for sharing this feedback about your recent stay. We're thrilled to hear you enjoyed the amazing view of the Cathedral and found the room clean and comfortable. It's wonderful to know our location served as an excellent base for your exploration of Ghent. We appreciate your feedback regarding the shower walls and will look into it, as we aim to maintain the highest standards of cleanliness. Our team is grateful for your kind words and acknowledgment for the assistance provided during your stay. We do hope to welcome you back in the future. Best wishes, Carolina De Bruycker, General Manager

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Other web-users rate our hotel

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  • 1,266 reviews 9.1/10 Service
  • 30 reviews 8.2/10 WiFi
  • 1,153 reviews 3.3/10 Comfort
  • 1,015 reviews 8.9/10 Breakfast
  • 552 reviews 7.9/10 Cleanliness
  • 184 reviews 4.7/10 Amenities

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