ibis Gent Centrum St Baafs Kathedraal 3 stars

Customer review rating (ALL Rating) 4.5/5 1,257 reviews

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Limburgstraat 2, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

Our accommodation(s)

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Hotel location

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Telephone
Fax +32 9 233 10 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,257 reviews

TripAdvisor Rating  4.0/5  1,614 reviews

well located

Customer review rating 5.0/5

Alain T. Friends - Confirmed reviews ALL

it fits our needs.

Dear Alain, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated our hotel's prime location and that our accommodations suited your needs. Nestled in the historical heart of Ghent, Ibis Gent Centrum St-Baafs Kathedraal offers modern comforts right opposite the majestic Saint Bavo Cathedral, with easy access to the many sights within walking distance. Our dedicated team strives to ensure that our guests can fully immerse themselves in the charm and history of our beautiful city, while enjoying the comfort of our Sweet Beds and the convenience of amenities such as complimentary high-speed WiFi and our 24/7 bar with local beverages. We look forward to seeing you again soon. Best regards, Carolina De Bruycker, General Manager

Very noisy, disruptive guests created a miserable experience

TripAdvisor rating 2.0/5

chrislingham TripAdvisor review

Very noisy, disruptive guests created a miserable experience. A group of around 30 men, were very loud, shouting, roaring and banging the walls through the night. I called reception around 0400 the first evening to request intervention. The following night, the exact same problem. The hotel staff were not proactive to manage this ‘lads tour’ that behaved like a mix of a stag party and school boys on their first ever school trip, away from parents. I return to Gent for business again next week, I shall not be staying with Ibis again.

Dear Chris, Thank you for your feedback, Your recent experience at our hotel, marked by disturbance from other guests, is a matter of concern for us, and we extend our sincere apologies. Our aim is to create a restful environment for all our guests, and it is disappointing to hear that we fell short of this during your stay. We understand that the noise had a significant impact on the quality of your rest and overall experience. While we do offer soundproofing measures and earplugs as a countermeasure for external noise, we regret that these steps were not sufficient in your case. We acknowledge that the behavior of the group present during your visit was unacceptable, and it is apparent that our team's efforts to manage the situation did not meet the standards we strive for. Rest assured, this feedback is taken seriously and will inform how we handle similar situations in the future to prevent a reoccurrence. We truly value the choice our guests make to stay with us and the trust they place in our hospitality. As a gesture of goodwill and in hopes of restoring your faith in our service, we would like to extend an invitation to join our ALL - Accor Live Limitless loyalty program, which offers a range of exclusive benefits that could enhance your future stays with us. We hope to welcome you again in the future. Best wishes, Carolina De Bruycker, General Manager

Exactly right

Customer review rating 4.5/5

John T. Couples - Confirmed reviews ALL

For a short stay, and if you want to see the city rather than stay in a spa, this hotel is hard to beat. Excellent location, friendly staff, reasonable price.

Dear John, Thank you for taking the time to share your review. We are thrilled to hear about your positive experience with us. It is most rewarding to learn that our prime location, attentive team, and value for money stood out during your visit. Our goal is to provide a comfortable and convenient base for our guests to explore the historical wonders of Ghent, and we're delighted that we could contribute to your enjoyment of the city. We hope we will have the opportunity to see you again in the future. Best regards, Carolina De Bruycker, General Manager

Well located

Customer review rating 3.5/5

Mbc99 Families - Confirmed reviews ALL

Hotel facilities and breakfast basic but good. The carpark is a joke though - it is a tight entrance not helped by the storage of a large bin at the top of the ramp. We also paid to reserve a parking spot but found the carpark full (no space available) on a couple of occasions; we raised the issue with reception who didn't know where the other cars had come from...strange given that they control the access!

Dear Guest, Thank you for taking the time to share your review. We are pleased that you found our facilities and breakfast to your liking, and that our hotel’s central location contributed positively to your experience in Ghent. However, we are genuinely sorry to hear about the difficulties you encountered with the parking situation and the confusion it caused. We understand how frustrating this can be, especially after having made a reservation. Concerning the towels, we take note of your feedback for improvement and appreciate your suggestion. Nonetheless, it is great that you could take advantage of our convenient location right in the heart of Ghent's historical centre, with numerous attractions within easy walking distance. We hope you also enjoyed the complimentary high-speed WiFi and the comfort of our Sweet Beds. We hope we will have the opportunity to see you again in the future. Best regards, Carolina De Bruycker, General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

In city centre. Front rooms could be considered noisy during the Christmas market, but it did not bother us. Breakfast room was a little small, but enough seats if you were on time (before 09:00)

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our location in the city centre convenient and appreciated our initiative to offer the option to 'skip cleaning' as part of our commitment to sustainability. Nonetheless, we understand that you found the breakfast room a bit on the smaller side. Our aim is to provide a comfortable dining experience, and we take your observation into account as we continually strive to improve our services. Finally, it's great to hear that the vibrancy of the Christmas market did not disrupt your stay, and we hope you enjoyed the festive atmosphere that Ghent offers during this season. Being in the heart of the historical centre, our guests have the unique opportunity to explore the city's attractions with ease. We do hope to welcome you back in the future. Best wishes, Carolina De Bruycker, General Manager

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Other web-users rate our hotel

  • 1,747 reviews 9.1/10 Location
  • 1,688 reviews 5.5/10 Room
  • 1,192 reviews 9/10 Service
  • 22 reviews 8/10 WiFi
  • 1,075 reviews 3.1/10 Comfort
  • 910 reviews 8.8/10 Breakfast
  • 499 reviews 7.5/10 Cleanliness
  • 269 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.