Hotel ibis Milano Centro bintang 3

Room given by the hotel’s front staff was on the 7th floor of the central wing and the two lifts servicing the wing were also faulty during check in. No significant resolution was given while the staff offered to switch my room to the 4th floor and advised to access via the stairs, which made no difference. In the end, three heavy luggages of more than 60kg were carried up to my room with the stairs and it is ridiculous.

We were offered a room upgrade which was great. The location is excellent, close to the center and the railway station. The staff was polite and friendly and the room very clean. The room was facing the street and so it was a bit noisy at night because of the tram. The breakfast was disappointing: little choice, unsalted omlette, average quality of pastry; however, coffee was good and so were the cocktails from the bar. Good choice overall.

Very good value Ibis which is in good condition, and really big. Our room was large for a budget hotel and staff were helpful. The location is fine for exploring in Milan and easy to get to by train. Breakfast was good enough, but busy!

While not really in center of the city, the hotel allows to easily reach all main landmarks in central Milan, as tram 1 is in immediate vicinity of hotel. Two different metro lines are also near. The checking-in was somewhat slow as a number of visitors was too much for reception (even with three or four receptionists). I also got a feeling that I had to wait for elevator for too long. The room itself looked smaller than expected, but that was not really a problem for us. The bed was very comfortable and with the window to the courtyard there were no noise. Good Wi-Fi all over the hotel. The breakfast was also good, even if I felt that the choice was limited. This may become significant if one will stay longer.

However no room safe box nor mini fridge or kettle in the room. Otherwise comfortable bed and sleep as room is quiet and clean. Can't say much about service as did not use any of services and check in and check out was easy and express check out was convenient. Busy reception in general Good location about 15 min walk from Milan central station (we didn't take the ride to Metro station Republicca which was just 5min walk away) Several supermarkets 5min walking distance. Good room heating

Staff helpful and very friendly. Check in and check out quick and easy. Great location near shopping, restaurants and train station. Lots of public transportation right outside hotel. Room was clean with great designs.

Dirty room (hair, dust, etc.) Shower not perfectly clean (many hair not removed). Very old furniture and electrical system. Windows do not close well. Rooms are well below standard. General appearance of the room very mediocre. Very slow check-in operations.

Centrally located Hotel, Courteous and helpful staff though you have to wait for check in. Good Breakfast . Spacious Lobby with a well positioned bar. Received immediate response for any issue. Young energetic team.

Conveniently close to the main station and metros (plus tram no1!), good breakfast and 24-hour menu. Small room but who stays indoors for long? Very helpful and friendly staff, generally warm atmosphere. Recommended!

Supportive & friendly team. Nice verity and type of food for breakfast ( scrambled eggs should be improved). Good coffee. Well treated rooms We got nice support & help with the paring issue even so, parking a bit expensive. Room was clean and equipped as expected .

We stayed in this hotel for a couple of days. We picked it up as it is quite well located, easy reachable if you arrive by train from the airport. During our stay we have noticed that this is a typical transit hotel for large tourist groups. In fact it is too small for the amount of people staying in. You see it especially during a breakfast time, when there is no place to sit, food is missing and there is a mess everywhere. Breakfasts are poor, very poor. Two options for vegetarian people, one big joke. We have been eating the same thing every single morning. Also the way dishes are prepared and served is questionable. The bar is small, but offers few choices. What made us laugh was a sign saying that hotel resigned from using plastic straws and yet, just in front of us, bartender brought a whole bag of plastic straws and served drinks with them. No comment. Rooms are small, super small. You can fit in but do not expect "extra leg room". They are however recently redecorated, so this is a plus. There is a big construction site next to the hotel. This was giving us a headache as the work was starting in the morning, and the soundproof windows are not so soundproof after all... Overall this is a good hotel for a one night stay. If you plan to stay longer, choose a different one.

Very poor service. Not enough staff rushed off their feet unable to cope. the quality of the breakfast is pretty poor as well and considering the price, this is not really a low cost hotel. The room was ok but they should really do something about the service

Great hotel and location in Milan- charming - I love the entrance and location of the hotel, which 5-10 mins walk to Metro Repubblica , right in the city center. the lounge and terrace are welcoming and beautiful. Staff are polite, friendly and helpful! check in was quick - We arrived around 1pm and went to our room fairly quickly- The back of the hotel was being renovated- Hopefully will be finished and ready by next year! The room was nice with 2 single beds and a sofa mattress bed ( 3 in total)- Issue with size of single bed and dirty carpet (underneath bed). Can be resolved. the room given to us was on the first floor and was quiet. Overall, we loved our stay at this hotel and will come back again next year!

Hotel had nice comfortable and clean rooms with an okay location. The check in and check out process was very easy. Our only complaint is that service provided in the lobby was poor and the breakfast was very average.

Good value good location good beds .Rest food not very nice and not much selection. Front office staff are professional but not very friendly. Bfast not much selection and coffee does not taste nice. Rooms clean.