ibis Milano Centro bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.878 ulasan

Jaminan Harga
Terbaik
ibis Milano Centro - Image 1
ibis Milano Centro - Image 2
ibis Milano Centro - Image 3
ibis Milano Centro - Image 4
Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ, 20124 MILANO, Italia

Deskripsi

Keistimewaan hotel

  • Dekat dengan pusat transportasi umum bersejarah: Trem 1 dan halte metro Repubblica

  • Layanan bar ideal untuk menikmati aperitif di teras atau makan siang grab & go

  • Dekat ke Stazione Centrale, kawasan belanja Corso Buenos Aires, dan area LGBTQ+

  • WiFi gratis; ruang bisnis untuk acara perusahaan; mengizinkan hewan peliharaan; gym

  • Parkir dalam-ruang berbayar dengan spot terbatas, tidak dapat dipesan di muka

Akomodasi kami

Lokasi hotel

ibis Milano Centro

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 MILANO
Italia

GPS:45.477978, 9.201672

Telepon
Fax +39 02 659 8026

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

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Peringkat ALL  4.2/5  2.878 ulasan

Peringkat TripAdvisor  3.6/5  8.260 ulasan

Very noisy room on the top floor

Catatan Tripadvisor 3.0/5

509vlad Ulasan TripAdvisor tersertifikasi

We checked in on December 31st and were assigned a room on the top floor, which turned out to be very noisy. There were two constant sources of noise: a low-frequency humming, likely from rooftop air-conditioning units; another continuous noise inside the room, possibly from refrigerant pipes or technical systems. The noise was present throughout the night and made it very difficult to sleep. We were told all rooms were fully booked, so nothing could be done that night. Fortunately, the next day we were moved to a quieter room, which helped, but the first night left a negative impression. It also seems the hotel has renovated and non-renovated rooms. We booked a room based on photos of a renovated room, but ended up in an older, non-renovated room, which did not match our expectations. Pros: good location, close to park, transport nearby. Cons: noisy rooms on the top floor, no kettle in the room (hot water requires walking around the hotel). Overall, the hotel is fine for location, but room assignment and noise control need improvement.

Cleaning lady took item that was not returned

Catatan Tripadvisor 1.0/5

Marie N Ulasan TripAdvisor tersertifikasi

The cleaning lady had taken from my room a nice cardboard bag from a Milanese niche perfumery shop. I had kept it carefully and I certainly had not disposed of it. The cleaning lady pretended that she had not taken it. The manager on duty reacted with the following sentence: « I trust the staff and I want to trust the customers ». He left me like this, my bag was not returned and I received no further feedback. How am I supposed to trust the cleaning staff or for that matter hotel management of Ibis after this experience? Trust is gone.

Dear Marie, Thank you for sharing your experience. I am truly sorry to hear about the incident involving your item. Please accept my sincere apologies for the distress this has caused you. We take matters related to our guests' belongings very seriously, and I understand how frustrating it must have been for you. While I appreciate your feedback regarding the response you received from the management on duty, I assure you that we strive to maintain a high level of communication and trust between our guests and staff. It is regrettable that this situation did not meet your expectations, and I will ensure that your comments are shared with the appropriate team members for consideration. We value your trust and hope you will allow us the opportunity to restore your confidence in our hotel in the future. Best regards, Oliviero - Guest Relations Manager

Excellent option for the city break!

Catatan Tripadvisor 5.0/5

Nana666 Ulasan TripAdvisor tersertifikasi

We stayed at this hotel one night. The hotel was simple and nice. Our room was triple and big enough. The staff was very helpful. The breakfast was EXCELLENT!!! Very big variety!!! The tram stop was next to the hotel. Also they offer parking with 30€ per day.

Nice hotel

Catatan Tripadvisor 5.0/5

Scott E Ulasan TripAdvisor tersertifikasi

Nice hotel certainly one of the better Ibis hotels that I've stayed at. Cheap pizza takeaway around the corner rather than wasting money in city centre restaurants. Location annoying as it's a fair walk to the attractions. Only 1 lift working so you have to wait ages.

Dear Scott, Thank you for your positive feedback regarding your recent stay. I appreciate your comments about our hotel and the local dining options. I apologise for the inconvenience caused by the location and the lift situation. Your insights are valuable to us. Oliviero - Guest Relations Manager

Disappointed

Catatan Tripadvisor 3.0/5

David C Ulasan TripAdvisor tersertifikasi

The hotel is in a good location. It is clean & in most cases, the staff are polite & helpful. Unfortunately, there was an issue with the lifts & only one was working, so getting to & from the 8th floor was problematic. The noise from the tramway is somewhat annoying. Our biggest problem was the bar, which didn’t seem to have enough glasses & on the Saturday, after a fantastic night at the San Siro, we got back at around 11:50, only to be told we could not get served because the bar was closing. Sadly, I would not stay at this hotel again.

Dear David, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the cleanliness of our hotel, as well as the politeness of our staff. However, we sincerely apologize for the inconveniences you faced during your stay. We understand that the lift issue caused difficulties in accessing your room, and we appreciate your patience during that time. Regarding the noise from the tramway, we recognize that this can affect guest comfort. day. We regret that this impacted your experience. Thank you once again for your comments, and we wish you all the best in your future travels. Oliviero - Guest Relations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.614 ulasan 9/10 Lokasi
  • 3.320 ulasan 5/10 Kamar
  • 2.461 ulasan 8.2/10 Pelayanan
  • 85 ulasan 4.3/10 Internet
  • 1.842 ulasan 3.6/10 Kenyamanan
  • 1.429 ulasan 8.1/10 Sarapan
  • 1.126 ulasan 7.5/10 Kebersihan
  • 31 ulasan 3.2/10 Kebugaran/olah raga

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