I have stayed at this hotel before and appreciate the excellent location and the decent rooms for the price, the a/c, the sockets on each side of the bed, the multi socket cube on the desk, the large TV screen (if you can get a remote control that actually works) and the large walk-in shower. There are no toiletries which is to be expected in an Ibis and I had brought my own. What I really missed was having a mini fridge. They have vending machines where you can buy cold drinks but it would be better to have a fridge in the room and that's really the only thing missing especially as it's on the expensive side for an Ibis. I would have given it 5 stars if it wasn't for the absolute chaos at reception in the morning with people checking in, people checking out, people wanting to leave their luggage in the luggage room and people wanting to retrieve their luggage from the same luggage room, everyone screaming at each other and the staff completely overrun. Amidst all this chaos one person stood out, Simona, who told me she had worked in the market before and managed to keep her calm and bring some order into this chaos but it's disgraceful that management doesn't put an extra member of staff on duty in the morning at the weekend. The other person who was great was Bernie from the Philippines who changed my remote control as it wasn't working, brought me an extra pillow then when I changed rooms came to fold up the extra sofa bed so I would have more space. And one more thing, as a Platinum Accor member I got a drink voucher and had a glass of white wine which was almost undrinkable which is also a disgrace when you have so many cheap Italian wines, they don't need to take the worst one for their loyal members.

It's very well located, right in between Milano Centrale railstation and city centre or Duomo square. Nice building but just too big to go all functioning. Large queue for breakfast and too much guests to be well attended.

A perfect hotel for short stay trips, great staff and good location. The check in has been done fast and in a very professional manner, Hygiene conditions were respected by everybody and breakfast was correct.

good location, walking distance from railway station, in the city center ,, close to major points of interests ,,rooms Ibis style, simple but enough for few days.. breakfast a little chaotic, not enough cutleries, but food OK

horrible smell in the room noise from outside as room is by the side of big construction site( workers starts at 7h00am) long queue to check in or check out as they are understaffed, had no other choice but to accept the situation as they were over booked o couldn't change room despite i am gold member

good location easy access to metro / tram nice and modern rooms but small lack of coffee and tee complimentary in room breakfast without much variety overall good value for money but the breakfast must be improved

the hotel is large and very well decorated, I disappoint the small room, the bed is not comfortable, the breakfast very simple, the coffee far from being hot, I think there is much to improve. the staff well, the best Giovanni, very nice Marco was angry because he complained twice that the shower was broken and had to be fixed, instead of apologizing he gets angry!

Room given by the hotel’s front staff was on the 7th floor of the central wing and the two lifts servicing the wing were also faulty during check in. No significant resolution was given while the staff offered to switch my room to the 4th floor and advised to access via the stairs, which made no difference. In the end, three heavy luggages of more than 60kg were carried up to my room with the stairs and it is ridiculous.

We were offered a room upgrade which was great. The location is excellent, close to the center and the railway station. The staff was polite and friendly and the room very clean. The room was facing the street and so it was a bit noisy at night because of the tram. The breakfast was disappointing: little choice, unsalted omlette, average quality of pastry; however, coffee was good and so were the cocktails from the bar. Good choice overall.

Very good value Ibis which is in good condition, and really big. Our room was large for a budget hotel and staff were helpful. The location is fine for exploring in Milan and easy to get to by train. Breakfast was good enough, but busy!

While not really in center of the city, the hotel allows to easily reach all main landmarks in central Milan, as tram 1 is in immediate vicinity of hotel. Two different metro lines are also near. The checking-in was somewhat slow as a number of visitors was too much for reception (even with three or four receptionists). I also got a feeling that I had to wait for elevator for too long. The room itself looked smaller than expected, but that was not really a problem for us. The bed was very comfortable and with the window to the courtyard there were no noise. Good Wi-Fi all over the hotel. The breakfast was also good, even if I felt that the choice was limited. This may become significant if one will stay longer.

However no room safe box nor mini fridge or kettle in the room. Otherwise comfortable bed and sleep as room is quiet and clean. Can't say much about service as did not use any of services and check in and check out was easy and express check out was convenient. Busy reception in general Good location about 15 min walk from Milan central station (we didn't take the ride to Metro station Republicca which was just 5min walk away) Several supermarkets 5min walking distance. Good room heating

Staff helpful and very friendly. Check in and check out quick and easy. Great location near shopping, restaurants and train station. Lots of public transportation right outside hotel. Room was clean with great designs.

Dirty room (hair, dust, etc.) Shower not perfectly clean (many hair not removed). Very old furniture and electrical system. Windows do not close well. Rooms are well below standard. General appearance of the room very mediocre. Very slow check-in operations.

Centrally located Hotel, Courteous and helpful staff though you have to wait for check in. Good Breakfast . Spacious Lobby with a well positioned bar. Received immediate response for any issue. Young energetic team.