Hotel Mercure Paris Vaugirard Porte de Versailles 4 estrelas

We had a very nice stay (2 nights). The hotel is conveniently located at a metro and tram station. The staff was very kind and helpful. The only problem during our stay was a bad drain of a sink, but that was solved after mentioning it to the reception.

Decent Hotel very suitable for the Paris Expo and has many restaurants close by...only problem is room key which activates elevator and room dor invariably doesnt work...they should improve a bit the sensors for the same

A great hotel. We stayed in a family room which was more like a suite - absolutely beautiful and came with a Nespresso machine. Car parking is not cheap at €25 per day but it was very secure which was important to us. The website offers an express breakfast and a fuller version. We went for the express and paid in advance. In the breakfast room itself there didn't appear to be any distinction but the hotel didn't even attempt to charge us the extra which was very professional of them. They even allowed us to store our bikes inside the hotel.

This is a smart business hotel, well located just off the peripherique and easy walking distance to the tram, Metro with bus stop outside the door. The breakfast room on a mezzanine has a panoramic window over theexposition centre and was well stocked with fresh continental breakfast fare. The only negative is there is no real bar as such, just an open space in the lobby where drinks are served so not convivial to stay with your colleagues - so we went next door.

This hotel is well located with excellent metro links into central Paris. The staff are very friendly and helpful and we had 3 suite type rooms which suited our group well. The rooms comprise of a large king bed and then a double sofa bed. A great jacuzzi bath /shower and an inclusive mini bar and coffee. The Aircon was welcomed in the summer heat and the housekeeping services were good. The breakfast offers a good range of hot and cold choices but our only problem was that if you arrive any later than 8.45am the hot food is generally all gone and is not replenished. This happened every day and generally only eggs were left. If breakfast is offered within a certain time range then all items should be available for all guests but they seem to run a first come first served system which didn't work well for us as an early start wasn't our preference after long days soghtseeing. All in all this is a clean, comfortable and friendly option but I would recommend taking breakfast at one of the nearby cafes.

Enjoyed this hotel - booked a suite which was big and ideal for family of 4. Only concern was a smell of smoke in room when we arrived despite it being a non smoking floor - but it dissipated by next day. Very handy to metro (right outside)

This was the 3rd year we stayed at this hotel. We fell in love with it on our first stay and kept coming back. We kept bragging about that hotel to friends and family. The location is great and so are the amenities and service. The breakfast is wonderful, particularly since children eat for free. However, this year we were seriously disappointed by 2 incidents. First, we asked for the sheets to be changed on the sofa bed for our kids and they were not. When we inquired about it, we were told by the attendant that he was by himself in the whole hotel and could not help us. This was very surprising for a 4 star hotel. Second, and most importantly, we were charge twice for our stay. On April 6, 2014 we made an advance reservation for a stay from August 14 till August 18, 2014. As required for this reservation, we paid for the whole stay in advance using our American Express card on April 6, 2014. We were surprised upon checking out to be told by the Mercure staff that they had not received the payment. We provided them with a copy of the credit card transaction with the reference number. They ignored it and stated that, as an error on their part, the money had not made it to them. We were told that they would handle it on their end but that they would not charge our credit card a second time. To our surprise, we found on our statement that they indeed had charged our credit card a second time on August 18, 2014. The Mercure staff have therefore charged us twice for the same hotel stay. We had to dispute the second charge through American Express in order to get our account credited for the second charge. Based on the above, we may decide not to go back to that hotel at our next stay in Paris.

The service in this hotel is very good. The quality of the room is excellent. Each time we go to Paris in family we enjoy going to this hotel. The service is particularly helpful! Breakfast buffet is great as well. The location is not very optimal though as not very central, but is fine for us as we friends and family around!

Good Hotel, good location, fair and gentle staff and fair price during a major exhibition in a perfect location, reservation time were between 28-30 March.Maybe some more restaurant services will be an added value to this hotel.I will come back next year if available during the Exhibition.Congratulations

First class hotel - first class service from staff and first class amenities - could not fault any aspect of this hotel . Was our first visit to Paris - definitely going to book for our next visit Staff were helpful and friendly provided excellent advice on places to see and how best to get there. Food was excellent .

So convenient for the Palais des Sport. Odd numbered rooms in the front block of the hotel faces out to the Palais. If you pre-book 'breakfast at the bar', go downstairs at reception. We made the mistake of taking the breakfast in the main dining area on the Mezzanine floor and nobody alerted us to this so we had to pay additional charges.

The hotel is very well located, extremely nicely decorated and very funcional. The Nespresso machine and the complimentary minibar are very welcome. Staff are professional and very friendly, a Mercure at its best experience!!!!

Although it is not in the centre of Paris, it is lcated in front of a Metro station, Porte de Versailles. Very convenient. The room we stayed was clean and confortable. If we visit Paris again, we are definately going to stay this hotel again.

On arriving at the hotel after a drive of around 5 hours we were looking forward to checking into our room for some relaxation time before venturing out to the eiffel tower. As we knew the room was available from 12 noon we thought there would not be a problem with that. Unfortunately when we arrived at 17:15 the room was not ready and the receptionist said housekeeping had not finished and it would be available in 15 minutes. We did not receive an apology for this. An hour later we asked to speak to a manager who told us that there was no electricity in the room due to a fault and ours was the last room of the type we wanted. Ten minutes after that we were given our keys. Hooray! After a freshen up we left the building and got the Metro into the city, this is very convenient as it is right outside the hotel front door. The room was great, very well maintained and of a really high spec. We visited the Eiffel Tower and had a really nice time before returning home. The next morning we were booked in for a city go breakfast at the bar as we wanted a quick getaway. However when we got there, no breakfast was laid out. We then went to the main dining room and had breakfast there instead. Overall we were very happy with the standard of the room and the ambience of the hotel, however the staff need to go to charm school.

Stayed in for 5 nights with 2 kids (age 10 and 7). Room was clean, spacious and very modern for Paris standard. we have a queen size bed and double sofa bed in Family Room with small round dining table, coffee making tray and small safe deposit box in the room. Bathroom was superclean, modern with standing shower, good size for european standard. The location is across the street from paris expo, a bit far from any local attraction but metro station is next door to get you to any part of the city. Bus stop to champs elysees also in front of the hotel. There are supermarket, bakery, sushi place, and restaurant behind the hotel within 3-5 min walk. Our only problem with this hotel is the hot water in the shower are not constant, sometimes it gets very hot and after that gets cold. Other than that we highly recommend this hotel