Customer review rating (ALL Rating) 3.8/5 81 reviews
Pullman Miami Airport
5800 Blue Lagoon Drive
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Access: 500 m / 0.31 mi
Access: 6 km / 3.75 mi
Access: 6.44 km / 4 mi
Access: 8.05 km / 5 mi
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Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients. Enjoy breakfast from 6am to 10 am and Lunch 12pm to 2pm
Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Missed wake up call
Customer review rating 3.5/5
Eric B. Solo - Confirmed reviews ALL
I checked in after flying from Australia to Miami and asked for an early call to catch my next flight. Either I completely slept through it, or it did not happen. Anyway, i missed my flight It requires significant patience to catch the Hotel shuttle from the airport. I waited for nearly 30 min and took a cab. The front desk staff are helpful, warm and welcoming. The room is comfortable and clean
Dirty Rooms, Outdates Rooms
Customer review rating 0.5/5
Ryan P. Business - Confirmed reviews ALL
The front desk staff were amazing. The lobby and pool were amazing. However the rooms were awful. Very outdated, dirty, stains all over the carpet, the shower was covered in paint, leaking roof and old saggy beds. Truly one of the worst hotels I’ve stayed at. Very unimpressed as I’ve been to many Pullmans across Europe and this was no where ever close to as nice.
Bad room, loudly noise, unfriendly front desk service
Customer review rating 0.5/5
Anonymous Families - Confirmed reviews ALL
We got worst room with hotel whole air-conditioning beside, very big loudly machine noise made us not able to sleep, talked to front desk but was told they are not able to help. And told us we can leave the hotel in 3:00am if not satisfied. We finally got the room changed that's good, but it was unsleep night.
Simply the best.
TripAdvisor rating 5.0/5
George R TripAdvisor review
My wife and I have been staying at the hotel every January for the past 25 years, and for good reasons. Most importantly, Winnie Tseng-Leon and her team ensure that the rooms are beautifully maintained and the hotel service standards couldn’t be better. Simply ask and you shall receive, be it extra coat hangers or a bath robe. The Pullman is ideally located on the Lagoon with easy access to MIA via the complimentary minibus service or to South Florida’s road network to other points of interest. It is not merely an “airport “ hotel, but a place to relax, enjoy the sunsets by the pool, hang your hat and stay awhile.
Dear George, What a great review! We cannot thank you and your wife enough for your loyalty for 25 years and counting. It's so good to know that you consistently enjoy our excellent service, central location, and wonderful amenities. Welcoming you back is always a treat, so we look forward to your return. Until next time, we wish you happy and safe travels. Yours in hospitality, Dan McDermott General Manager
The room was too warm, I can’t sleep
Customer review rating 2.5/5
Jeny A. Business - Confirmed reviews ALL
The room was too warm and the Internet was not working properly
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price