Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,663 reviews

Best price
guarantee
Pullman Miami Airport - Image 1
Pullman Miami Airport - Image 2
Pullman Miami Airport - Image 3
Pullman Miami Airport - Image 4
5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,663 reviews

TripAdvisor Rating  4.0/5  4,967 reviews

Certificate of excellence 2024

Well located

Customer review rating 5.0/5

Brymesha F. Friends - Confirmed reviews ALL

Very nice hotel, clean and accommodating.

Dear Brymesha F., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Inconsistent

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

My stay on the 5th of September was better than my stay on 9th of September. I find the receptionist on the 5th was warmer told me my wifi details and my room had a lovely view. The receptionist on the 9th was direct didnt give me wifi details and my room had the view of a roof.... 4th floor.... i didnt feel confortable in that room and is considering trying Hampton suites going forward.

Thank you for sharing your feedback. I sincerely apologize for the inconsistency you experienced between your stays on the 5th and the 9th of September. It’s disappointing to hear that your second visit did not meet the same standard, especially in terms of service and room experience. We aim to provide every guest with a warm and welcoming experience, and I’m sorry that wasn’t the case during your most recent stay. We’ll address this with our front desk team to ensure that every guest receives the same level of care, including providing important details like Wi-Fi information. I understand your disappointment with the room view as well. We would love the opportunity to regain your trust, and should you decide to stay with us again, please don’t hesitate to request a room with a view more to your preference. Your feedback is valuable to us, and we hope you’ll reconsider and give us another chance to provide you with a better experience in the future.

Great Staff

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Very helpful front desk….excellent service in the restaurant…..love the Pullman Miami

Dear John H., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Jackson Assistant Front Desk Manager

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Location and shuttle were convenient. My room wasn’t that clean and smelled weird. It was o my for one night and I was too tired to go back down to the front desk to raise my concerns.

Thank you for sharing your feedback with us. We’re glad to hear that you found our location and shuttle service convenient. However, we sincerely apologize for the cleanliness and odor issues in your room. This is not the standard of service we strive for, and we regret that it impacted your stay. We understand that after a long day, addressing these concerns may have been the last thing you wanted to do, but please know that we would have been more than happy to assist you in making your stay more comfortable. Your feedback is invaluable, and we will address this with our housekeeping team to prevent similar situations in the future. We hope to have the opportunity to welcome you back and provide a much better experience.

good location

Customer review rating 2.5/5

Carole T. Business - Confirmed reviews ALL

the room I was given was nice but sadly bed backed onto elevators and the dinging of the bell kept waking me up most of the night - maybe this should be turned off at night or reduced in volume significantly breakfast was a bit disappointing with no egg station (i dont like boiled or scrambled eggs) staff were pleasant and helpful no porter was also disappointing as i travel with a lot of work equipment

Thank you for your feedback. We're glad to hear you appreciated our location and found the room nice, and we're sorry to learn that the noise from the elevators disturbed your sleep. It's also disappointing to hear that there was no porter available to assist you with your work equipment. We understand how important this service is, especially for guests traveling with heavy items, and will address this issue with our team. We appreciate your kind words about our staff and hope that, despite these inconveniences, we have the chance to welcome you back for a more comfortable stay in the future.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 980 reviews 8.5/10 Location
  • 1,568 reviews 5.2/10 Room
  • 1,418 reviews 7.3/10 Service
  • 24 reviews 6/10 WiFi
  • 660 reviews 4.6/10 Cleanliness
  • 657 reviews 4.8/10 Comfort
  • 470 reviews 4.9/10 Vibe
  • 285 reviews 6.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Miami

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.