Pullman Toulouse Airport 4 estrelas

This is the second time I stay at these hotel. I really enjoy all the facilities they offer. Restaurant, gym, pool and room service are amazing, specially the reception 24h for anything you might need. Big thanks to Claudia for being such a nice person and making my stay way better and easier. She made me and my boyfriend feel like home.

Unfortunately due to flight issues, I was very late arriving, and I always wonder if there will be problems when you turn up late. No such problems. (the issue is that BA seem to be unaware of the fact that when running an airline, its useful to use the same 24 hour clock as everyone else, and think that its more fun if they reinvent a 26 hour one, and even better if the hours are not necessarily sequential) A 20 min walk from the air terminal with Google walking directions - easy enough, and the night reception (at 1am) was very efficient and welcoming. The room was great - comfortable. There is a coffee machine and a kettle which is a great touch, although like all these pod-coffee machines, they're great if you know how to use them, but if you don't know how to use this exact model, then you are completely on your own - no instructions, no handy pictorial guide, no stickers saying 'press here' or so on. Nope - you've just got to guess. Once I'd cleared up the water it was fine. Breakfast was really good - excellent choice and very high quality. Good location for the airport. It's about 800m walk. That takes about 10-15 minutes, which is actually pleasant when you've been cooped up on a plane. I would definitely stay here again, and hopefully for longer next time.

I stayed at this hotel last week (I was attending a conference in Toulouse). Overall I enjoyed my stay. I'd especially like to thank Philippe, who was very helpful in accommodating my various requests (e.g. helping me get an invoice from a taxi driver who only accepted cash payments). I'd also like to thank Philippe's colleague at the front desk (unfortunately I didn't catch his name, but he always wore a blue suit jacket). He was also very helpful (e.g. helping me book a taxi to visit the Basilica of Saint-Sernin).

Although the staff member was very nice, friendly & professional at reception & the room was comfortable that is about all I can say positively! It seems the hotel was not at all full (I asked) but some how they cramped everyone on the first floor. It’s was very noisy & busy corridor the whole night. Secondly, sorry to say but roomservice food was really not good at all. The French fries were terrible & cold and the steak was tasteless & not at all appetizing.

Arrived on a Friday evening flight - no shuttle as advertised, restaurant and bar closed. Saturday morning, no service - couldn’t even serve me coffee and nowhere close by. This is NOT a hotel and should not have any rating as such. Do not book on the basis you may only get a bed - nothing to do with Covid-19 restrictions. Why is this an airport hotel? Even the nearby IBIS was running a shuttle service … but that’s a hotel.