Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 4.1/5 891 reviews

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Description

Hotel extras

  • 5 minutes away from Cairo International Airport

  • 24 hours free airport shuttle

  • 2 Swimming Pools - Adult and Kids

  • Gym with pool view

  • 7 flexible meeting rooms

Our accommodation(s)

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Hotel location

Novotel Cairo Airport

Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  891 reviews

Customer review rating 0.5/5

Jereme L. Couples - Confirmed reviews ALL

The AC didnt work, the lights barely worked, and we found bed bugs in the morning after we work up

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I sincerely apologize for the discomfort caused by the air conditioning, lighting issues, and the presence of bed bugs. Your concerns are important to us, and I assure you that we take such matters seriously. Best Regards, Atta El Dessouky General Manager

Customer review rating 5.0/5

Mohamed S. Business - Confirmed reviews ALL

great

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Atta El Dessouky General Manager

Customer review rating 4.5/5

Badre B. Families - Confirmed reviews ALL

The hotel cannot be located any better and with a free shuttle to the airport without voting the hustle of transportation in the Swimming scammers around the airport. The stuff was professionally and very friendly from the receptionist, the restaurant where we had dinner, to the buffet breakfast staff.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you appreciated our prime location and the complimentary shuttle service to the airport. It is also gratifying to know that our staff made a favorable impression on you throughout your visit. Your kind words will be shared with the team, as they strive to provide excellent service. Best Regards, Atta El Dessouky General Manager

Customer review rating 5.0/5

Neri G. Business - Confirmed reviews ALL

Theirs staff talking care full time of your confort.

Dear Valued Guest, Thank you for your kind words regarding our attentive staff and their dedication to your comfort. We are pleased to know you had a positive experience at Novotel Cairo Airport. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best Regards, Atta El Dessouky General Manager

Customer review rating 4.0/5

Jane L. Solo - Confirmed reviews ALL

For a one night stay as a solo traveller, the Novotel was very convenient. The regular half hourly free transfer to the airport was great. Allow 15min for the journey, not 5 as the receptionist told me. My room was comfortable though I could hear my neighbour's conversation at 6am through the interconnecting door in my room. On arrival, the receptionist was rather offhand & not very welcoming - this is my only negative.

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you found our location convenient and appreciated the complimentary airport transfer service. We strive to provide a comfortable environment, and we regret that you experienced noise from the neighboring room. Your comments about the reception staff's demeanor are also noted, as we aim to ensure every guest feels warmly welcomed. We appreciate your insights, which help us improve our services. Best Regards, Atta El Dessouky General Manager

Other web-users rate our hotel

  • 1,429 reviews 9.1/10 Location
  • 2,878 reviews 7.1/10 Room
  • 4,142 reviews 8.6/10 Service
  • 88 reviews 2.4/10 WiFi
  • 2,809 reviews 9.3/10 Food
  • 1,913 reviews 7.6/10 Cleanliness
  • 795 reviews 8.7/10 Breakfast
  • 585 reviews 4.8/10 Comfort

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