Novotel Thalassa Oléron Saint-Trojan 4 stars

Customer review rating (ALL Rating) 4.5/5 2,384 reviews

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Plage de Gatseau, 17370 Saint Trojan Les Bains, France

Description

Hotel extras

  • On the beach, with sea view, in woodland

  • Restaurant with terrace facing the sea, specializing in fish, oysters and seafood

  • Thalasso treatments, spa, beauty and personalized sports activities

  • Double cabin, interior or overlooking the sea

  • Heated seawater pool, sauna/hammam and fitness room

Our accommodation(s)

Hotel location

Novotel Thalassa Oléron Saint-Trojan

Plage de Gatseau
17370 Saint Trojan Les Bains
France

GPS:45.813934, -1.217179

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iøde

Pets are not allowed in the dining room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,384 reviews

TripAdvisor Rating  4.0/5  1,445 reviews

Lovely hotel

Customer review rating 5.0/5

Frederique Solo - Confirmed reviews ALL

A lovely stopover on a wonderful beach

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oléron Saint-Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Front Desk

Personnel was great but location is decaying fast and food was poor. We have been going 6 times and what a disappointment…

Customer review rating 2.0/5

Charles H. R. Couples - Confirmed reviews ALL

See above.

Disappointing

TripAdvisor rating 2.0/5

Charles-Henri R TripAdvisor review

What a disappointment … we have been visiting 8 times this hotel and spa for the last 10 years and were always charmed by the beauty of the site and the kindness of the employees. both are still valid points but 1/ the hotel is decaying super fast 2/ the restaurant food is not home made, it is overcooked or dry ( no chef !!) and 3/ the spa is not worth anymore the experience ( 1 or 2 professional massage therapists in the midst of amateurs) , machines are past expiration limit or broken down! We understand this is end of life for this hotel as new owner / management is about to rebuild the place entirely. However, this is not an excuse as prices stayed the same !!!not sure we ll be back … unfortunately… sorry …

Excellent in every way. A pearl hidden in a sea of oysters.

Customer review rating 4.5/5

Christopher N. Couples - Confirmed reviews ALL

Everything eas how you want it to be from arrival to departure.

Dear Chris N., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oléron Saint-Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room and Facilities were good

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

For two days the lift did not work, our room was on the top floor, my wife is a invalide which made the walk from the far lift of the hotel exhausting. We did not enjoy the Friday night buffet preferring table service, realising that this is only our preference.

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Other web-users rate our hotel

  • 610 reviews 9.5/10 Location
  • 676 reviews 6.4/10 Room
  • 1,050 reviews 8.9/10 Service
  • 402 reviews 6/10 Vibe
  • 312 reviews 9.2/10 Breakfast
  • 277 reviews 7.4/10 Wellness Area
  • 227 reviews 5.6/10 Amenities
  • 168 reviews 4.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.