Novotel Thalassa Oléron Saint-Trojan 4 stars

Customer review rating (ALL Rating) 4.5/5 2,868 reviews

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Description

Hotel extras

  • On the beach, with sea view, in woodland

  • Restaurant with terrace facing the sea, specializing in fish, oysters and seafood

  • Thalasso treatments, spa, beauty and personalized sports activities

  • Double cabin, interior or overlooking the sea

  • Heated seawater pool, sauna/hammam and fitness room

Our accommodation(s)

Hotel location

Novotel Thalassa Oléron Saint-Trojan

Plage de Gatseau
17370 Saint Trojan Les Bains
France

GPS:45.813934, -1.217179

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iøde

Pets are not allowed in the dining room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,868 reviews

TripAdvisor Rating  4.0/5  1,421 reviews

Mixed feelings: Some Very good things but also a lot to improve

Customer review rating 3.0/5

Aurelie Y. Couples - Confirmed reviews ALL

So the positive: The person at the reception was very nice and managed to upgrade our room for my birthday. The area of the restaurant and bar is very pleasant and nicely decorated. The breakfast is perfect, there is everything for everyone et everything is good. Some of the spa treats are nice. The facial that I had was good. The person at the pool was very nice. The negative: we booked a parcours marin and the water supposed to be hot but it was too cold. We were cold for 40 minutes in the water. I mentionned it to the lady who was organising this session but she didn't react much about it and we had ti pay it full. The decoration of the room is none, it's very disappointed for the price, you would expect something nice but it looks like an Ibis Budget to be honest. Some efforts should be made. The pool also has a feeling of a public pool with the bikes on the side and all a bit cold in the decoration.

Customer review rating 4.5/5

R. A. Couples - Confirmed reviews ALL

Nickel

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer,Monsieur, nos salutations distinguées.

beautiful setting.

Customer review rating 1.5/5

Janet M. Couples - Confirmed reviews ALL

I am a wheelchair user and although I had a specified accessible room the bed is too low for wheelchair and the the toilet is situated too near the wall and with only one handrail. This made my stay very difficult. The hotel is very spacious but the accessible room is NOT accessible. These things could be easily sorted with a bit of thought and imput from someone who uses a wheelchair.

A refaire

Customer review rating 5.0/5

C. Couples - Confirmed reviews ALL

Tres satisfair

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Julie Couples - Confirmed reviews ALL

Very pleasant, helpful staff, great location

Dear Julie R., We very much appreciate your comments regarding your stay at the Novotel Thalassa Oléron Saint-Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 654 reviews 9.6/10 Location
  • 740 reviews 6.4/10 Room
  • 1,200 reviews 8.8/10 Service
  • 6 reviews 3.8/10 WiFi
  • 672 reviews 6.7/10 Food
  • 328 reviews 7.4/10 Wellness Area
  • 305 reviews 9.1/10 Breakfast
  • 158 reviews 4.5/10 Cleanliness

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