Catatan tamu Avis (Peringkat ALL) 4.3/5 1.165 ulasan
Novotel Nantes Carquefou
4 Allee des sapins, PA Antarès Belle Etoile
Akses: 100 m / 0.06 mi 1 min walk
2 EUR 2 EUR
Akses: 2 km / 1.24 mi 3 min drive
Akses: 5 km / 3.11 mi 5 min drive
Akses: 15 km / 9.38 mi 15 min drive
22 EUR 22 EUR
Akses: 24 km / 14.91 mi 20 min drive
Akses: 179 km / 111.88 mi 1 hrs 30 min drive
Akses: 320 km / 200 mi
Check-in dari - Check out sampai
Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.
We have 92 rooms, of which 66 are Superior and 26 are Executive, spread over the ground floor and first floor.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Not for tourists
Catatan Tripadvisor 1.0/5
Carole1974 Keluarga - Ulasan TripAdvisor tersertifikasi
We stayed there for a wedding nearby for two nights at the end of August. Situated on an industrial park and with very little in the local area the hotel is completely unsuitable for tourists, Our very small room (272), had holes in the curtains, a blocked sink in the bathroom, the woodwork was badly chipped, no safe, and would have been poor as student accommodation.Overall the hotel looks very tired. The pool is pleasant but the garden is scrappy. The hotel is situated on 2 floors but there is no lift. On arrival on Saturday we asked the front desk to book a taxi to pick us up from the wedding venue at midnight on Sunday to bring us back to the hotel. The next day I had several messages from the taxi service demanding payment as the driver had gone to the venue on the wrong night. The desk was sympathetic and accepted they had made a mistake. When we asked them to ensure there would be a taxi to pick us up at midnight on Sunday they assured us there would. Sad to say there was no taxi and we had to make alternative arrangements. Any tourist would be better to stay in central Nantes.
Dear Madam, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, in the expression of our best feelings. The Reception team
Splash out for an Executive room
Catatan Tripadvisor 3.0/5
x229 Couples - Ulasan TripAdvisor tersertifikasi
We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a "press your own" orange juice machine. Overall, useful for a stopover of 1 or 2 nights.
Dear Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, Sir, in the expression of our best feelings. The Reception team
Catatan Tripadvisor 4.0/5
GRACE O Keluarga - Ulasan TripAdvisor tersertifikasi
Spent one night in a family room. Comfortable hotel. Lovely meal in restaurant. Good breakfast next morning - although slightly crowded around the buffet area. Very friendly waiting staff at breakfast. Highly recommend for convenient stopover.
Chère Madame, Cher Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nantes Carquefou. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe Réception
Novotel as usual
Catatan Tripadvisor 3.0/5
Peter G Couples - Ulasan TripAdvisor tersertifikasi
spent 2 nights there on our way to Brittany, rooms looked bit dates, carpet in room 37 needs to be replaced, had a lot of black stains. Else the normal Novotel style. Parking was free, Wifi speed ok and access by car easy. Driving to downtown Nantes takes about 15 Minutes.Breakfast offer not taken, but was first billed on the invoice. The clerk removed it immediately after our complaint, but this should not have happened at all.
Dear Peter G, We note your comments about your stay at the Novotel Carquefou and are sorry that your stay was not up to your expectations. For a future stay, do not hesitate to book an executive room. These are our renovated rooms and these will suit more your expectations. Concerning the breakfast, it's automatically proposed. That's why we summarize the bill for each customer. We hope to have the pleasure of welcoming you again despite this inconvenience. Best regards, The Reception
Excellent Overnight Stop
Catatan Tripadvisor 4.0/5
Dave C Couples - Ulasan TripAdvisor tersertifikasi
Stopped at the Novotel, Carquefou on our way down to Spain. Hotel's location isn't the best, unless you want somewhere just off of the motorway. Hotel and staff were very good. Nice pool and very good breakfast. Would happily stop again if we were passing
Dear David, We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception team
Dalam Kemitraan dengan TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price