Novotel Évry Courcouronnes Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 3,357 reviews

ALLSAFE approved hotel

Information message

Novotel Évry Courcouronnes
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+ 18 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Self-service electric charging stations

  • Gym and heated outdoor pool

  • Spacious rooms with free WiFi

  • Contemporary bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Évry Courcouronnes

3 Rue de la Mare Neuve
Lac de Courcouronnes
91080 courcouronnes
france

Fax: (+33)1/69368510

Check-in from 12h00

Check out up to 12h00

  • FROM RER D TRAIN STATION:  405 & 404 & 4 GASPERI

  • RER:  D EVRY-COURCOURONN

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 60km / 37 miles

  • By car

    A10 At 15km / 9 miles

  • By car

    A6 At 1km / 0 miles

  • By train

    EVRY COURCOURONNES At 2km / 1 miles

GPS:48.616784, 2.425259

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms have an air cooling system, minibar and tea and coffee making facilities. As part of our commitment to the environment, Novotel also offers environmentally friendly welcome products.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 105

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Évry Courcouronnes

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,357 reviews

TripAdvisor Rating 3.5/5

510 reviews

Comfortable stay

Customer review rating 3.5/5

Pierre Families - 08/01/2022 Confirmed reviews ALL

Good overall a few areas could be improved.

What amazing staff!

Customer review rating 5.0/5

Marc C. Business - 02/12/2021 Confirmed reviews ALL

The hotel is of a typical Novotel standard, good size rooms, restaurant food good with a great selection of drinks. During my staff I had issues with my rental car, Mary the duty manager went over and above to help, I really cant thank her enough! Looking forward to returning.

Dear MARC C., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. It is always a pleasure to receive positive feedback. I will share your comments with our team and our general manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline room division manager

perfect

Customer review rating 5.0/5

Bruno Business - 25/11/2021 Confirmed reviews ALL

great staff, efficient, smiling, available

Well located, friendly staff and nice rooms

Customer review rating 4.5/5

Martijn Business - 11/10/2021 Confirmed reviews ALL

The hotel is good and the staff is friendly. Rooms are comfortable with big TV and good beds. Clean Personnally I would like to have a little bit more cosy restaurant but that is personnal And Lighting at road entrance of the hotel is really dark

Dear MARTIJN V., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. It is always a pleasure to receive positive feedback. I will share your comments with our team. For your comment regarding the loyalty card, your booking is made trough CWT that's why it's never registered when you make the check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline

Room was too old and expensive.

Customer review rating 1.5/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

I am constantly traveling around the Europe and this is the far oldest and expensive hotel that i have stayed. Your hotel needs renovation. Parking space was good. Breakfast was missing key components. Boiled egg, tomato, cucumber.

Excellent stay. Good service, efficient staff.

Customer review rating 4.5/5

Maurice M. Business - 09/09/2021 Confirmed reviews ALL

I was very happy with my stay. This was a convenient hotel for businesses in E Evry Courcouronnes especially Genopole. The COVID precautions were all respected, the check in was efficient. The room was clean and perfect for a business visit. The price was very reasonable for the quality of hotel. The restaurant was good and the service generally very good. The menu was appropriate and well priced. On my next visit, I shall stay at this Novotel.

The best for business trips

TripAdvisor rating 5.0/5

Soufian C Business - 06/09/2021 TripAdvisor review

Been there for a business trip, easy access to the highway, to the metro station and downtown Paris as well, many restaurants are available by walk, also Carrefour is 10 min away by drive. The staff is nice, the breakfast was good and rich, the restaurant is cozy, I like the terasse by night, next to the pool. Eveything was fine for me.

Cher Soufian C, C’est avec plaisir que nous transmettons à nos équipes votre retour très positif. Comme la satisfaction et le bien être de notre clientèle sont un point d’orgue de nos priorités, nous sommes heureux de lire que votre séjour parmi nous a été à la hauteur de vos attentes. A Bientôt ! Céline Varlet Responsable hébergement

-AA

Customer review rating 0.5/5

Bertrand H. Business - 03/09/2021 Confirmed reviews ALL

On my bill I had 3 breakfast THAT I NEVER TOOK!!!!!!!!!!!!!!! WE CALL THAT DISHONESTY AND THEFT!! UNACCEPTABLE !! response from the front-desk Clerck : we always do that it goes faster!! FASTER TO STEAL YOUR CUSTOMERS!! SHAME ON YOU!!

Dear BERTRAND CHARLE H., Thank you for taking the time to tell us about your experience at the Novotel Évry-Courcouronnes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I don't see the charge for the 3 breakfasts on your final invoice, I let you come back to me on the h0… if you are available to explain the problem to me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Responsable hébergement

Basic accommodation with a fancy reception

TripAdvisor rating 3.0/5

Richard W 19/08/2021 TripAdvisor review

Having previously stayed in Novotels I was surprised how basic this one was. The room wasn’t finished particularly well with messily arranged cables for lamps, kettle and music device. There were no drawers for clothing and no shelves below shoulder level either. Staff were either very lovely and welcoming or ridiculously unhelpful & grumpy depending on who was there. The footbath for the outdoor pool stank of wildlife.

Cher Richard W, Nous sommes désolés de lire que vous séjour parmi nous ne s’est pas aussi bien déroulé que vous l’auriez souhaité. La satisfaction ainsi que le bien être de notre clientèle étant une absolue priorité, nous n’hésiterons pas à transmettre votre appréciation aux équipes concernés afin d’améliorer nos services. Restant à votre écoute

More basic than expected

Customer review rating 2.5/5

Richard W. Families - 18/08/2021 Confirmed reviews ALL

I chose a Novotel because I understood it would be a midrange hotel rather than an economy hotel. I’ve stayed in Novotels before which had nicer rooms and facilities. The rooms here are very basic. The footbath by the swimming pool stank of rats. Some staff were great but some very unhelpful. We were warmly welcomed when we arrived by a lovely lady. Another day I asked if the receptionist could tell me where the nearest ATM was (a standard tourist question). He said ‘No’ and made no effort to help search for one. I expected a nicer room (finished to a higher standard) with some drawers to store clothing in, plug sockets on both sides of the bed. There was no lift serving our floor. The cleaner didn’t wait to hear a response before opening our door and got grumpy that we were still there.

Dear RICHARD W., Thank you for taking the time to tell us about your experience at the Novotel Évry-Courcouronnes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Room division manager

Well located, good restaurant, excellent service

Customer review rating 4.5/5

Anonymous Business - 13/08/2021 Confirmed reviews ALL

Business travel, parking, breakfast and diner includes. The room was well equipped and calm, cleaned and confortable. Wi-Fi was not able sometimes

Dear ALBA V., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline room division manager
Customer review rating 4.0/5

Walid Families - 25/07/2021 Confirmed reviews ALL

Nice hotel and very friendly staff

Too restrictive - not even bottled water or tea/coffee available in the rooms

Customer review rating 2.5/5

Steven M. Business - 06/07/2021 Confirmed reviews ALL

ok. No more.

No Hot Water

TripAdvisor rating 3.0/5

mtthh2019 Business - 19/11/2019 TripAdvisor review

2 days in a row there was no hot water in the morning. I was told it was fixed but the issue persisted. Nothing was offered in recompense for loss of this very basic yet important amenity. Having to shower in cold water is not what I expected from accor hotels and I am sad to have to leave this review.

A week end in the paris suburb

TripAdvisor rating 5.0/5

Seaside32253977520 Couples - 12/09/2019 TripAdvisor review

The hotel is very conveniently placed when travelling from Western France. The lobby is tastefully decorated, Staff is both friendly and professional, we liked the "non reception" area, with only a laptop and a mobile telephone.

voyage d'affaires

TripAdvisor rating 3.0/5

164stellas Business - 17/12/2018 TripAdvisor review

Despite being a regular client to this hotel for years and having a gold loyalty for several years, this hotel does not make any effort to welcome you. On the opposite, I booked a superior room and I didn’t have even a bottle of water in the room.

Dear 164stellas, Thank you for the time you spent to write a comment regarding your last stay in our hotel and thank you again to be a regular client of Novotel Evry. What do you mean when you wrote that any effort wasn't done to welcome you? Could you contact me directly to talk about it? Concerning the bottle of water, it is a real mistake from the staff and I apololgy for it. Hope you will still come to Novotel next time. Kind regards, Johann M

stay

TripAdvisor rating 3.0/5

Passenger272654 Family - 14/11/2018 TripAdvisor review

We stay quite often at this hotel and now the ground floor was under reconstruction, which we didn't know and had to go via the first floor steps up and down for the elevator to go th 4th floor.This was not pleasant as my spouse has difficulties to walk stairs. If we would have known before we would not have stayed this time. Also we booked a night extra and this was at an expensive rate!

Dear Passenger272654, Thank you for the time you spent to write a comment concerning your last stay in our hotel. I am sorry that the room you had was far from the reception. I hope you will come back next time to discover our renovated rooms in the ground floor. Kind regards, Johann M

Poor

TripAdvisor rating 1.0/5

tim535522 Business - 17/03/2018 TripAdvisor review

Wouldn’t go back again. The walls were thing, dinner was basic and the breakfast was expensive for what it was (16 Euros I believe). The location was as expected. The kicker? for a business trip, you’d expect to be able to access an iron!! Inexcusable.

Recent Business Stay

TripAdvisor rating 5.0/5

F2268FYandrewf Business - 01/10/2017 TripAdvisor review

One night only but impressed. Room was fine and service / help on reception very good. Hotel had a clean modern feel to it. Would certainly stay again if I return to the area on business, and recommend it others.

Dear Andrew F, Thank you for the time you spent to write a comment and for your recommandation. It is always a pleasure to read it. Best regards, Johann M

Okay hotel - nothing to write home about

TripAdvisor rating 3.0/5

E5131NPgaryp Business - 02/05/2016 TripAdvisor review

I suspect people stay at this hotel for the same reason. It must be close to an event or meeting they must attend. For the price the rooms are small. Non-Matching colour of paint on the walls where they made touch-ups. Some days you would get soap in your room other not. I sent my shirts for one-day cleaning and it took 2 days! Still charged the same price. The overall concept of customer service is lost at this hotel. Most interesting thing I learned. This is on the campus of the hotels chain corporate offices!!! One would believe this would be a showcase location. Restaurant food is average to say the least.

Dear Gary P, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Johann M

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