Mercure Annemasse Porte de Genève Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 771 ulasan

Mercure Annemasse Porte de Genève Hotel - Image 1
Mercure Annemasse Porte de Genève Hotel - Image 2
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Mercure Annemasse Porte de Genève Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

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Lokasi hotel

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 GAILLARD
France

GPS:46.18408, 6.221565

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

La Yourte - Brasserie Maison

La Yourte Brasserie Maison welcomes you 7 days a week for lunch and dinner, in the dining room or on the terrace. Every day, our chef prepares traditional, tasty, homemade dishes to delight your palate!

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Peringkat ALL  4.3/5  771 ulasan

Peringkat TripAdvisor  4.0/5  132 ulasan

Bad

Catatan Tripadvisor 2.0/5

daruwella44 Bisnis - Ulasan TripAdvisor tersertifikasi

Just one word, bad. Room wasn’t done properly, restaurant was dirty and food really bad. Staff was more or less ok but no flexibility whatsoever. There was no ice available, half of the menu wasn’t available and the toilets linked to the bar were dirty.

We thank you for your comments and are sorry about this bad experience... Please be sure that we are not used to receive such bad comments on the cleanliness and we apologize if it was the case. We hope to have the pleasure to welcome you again and regain your trust. Céline, adjointe de direction

Lovely clean 🏨

Catatan Tripadvisor 5.0/5

Tony P Bisnis - Ulasan TripAdvisor tersertifikasi

Arrived for a one night stay on Business. Very friendly welcome on checking in, room allocated on 2nd floor at rear of Hotel (503) Very spacious and super clean with all amenities provided. Super comfortable bed and very quiet. Now the Breakfast…..🥞…. Absolutely superb, with a vast range of food both Hot & Cold. Ample parking on site, secured with an automated gate in the evening. Evening meal in Restaurant was Excellent with a good menu choice, well presented and very good value. Would definitely stay again and I’ll add this to my favourites.

Thanks a lot for your comments after your stay with us ! We are so glad you've enjoyed the comfort of your room, the quality of our breakfast as well as the kindness of our staff ! We hope to have the pleasure to welcome you again soon ! Celine, adjointe de direction

Quality and kindness

Catatan Tripadvisor 4.0/5

pgl_alessio Keluarga - Ulasan TripAdvisor tersertifikasi

The ambience feels business according to the purpose of the hotel, but is still very welcoming and nice, particularly thanks to the qualified staff. The room is large enough, very clean and with good services (water in the minibar, kettle and autonomous heating system). Some details need attention like the shower where water drops out, and pretty dangerous is the block on the anti-fire system that can lead to serious consequences. The staff can also guarantee various informations, maps and services to visit the near city of Geneva. The price is coherent with the position and the quality.

Thanks a lot for this nice feedback after your reservation in our hotel. The whole team is glad you've enjoyed your stay with us and hope to be able to welcome you again soon ! Sincerely, Celine, adjointe de direction

First Impressions do not impress

Catatan Tripadvisor 3.0/5

SoloStays Solo travel - Ulasan TripAdvisor tersertifikasi

The hotel is located approximately a 30 minute unattractive walk from Annemass train station. From the outside the architectural style is dated but benefits from a picturesque setting beside the river. I did not feel this was 4 star luxury, instead it feels like they have gone for a modern, eclectic design. For my personal tastes this gave off more an upscale hostel vibe appealing to a more youthful clientele. There is no reception counter, instead a floating desk which is only attended when there is a customer. The security guard resting his eyes on the seating area behind was a worry on two fronts- why and why. The staff were pleasant and efficient ensuring to tell me they no longer offered bottled water in rooms but that fountain water was available in reception. A good environmental approach apart from the 1 use cups provided. The room was well appointed and of good standard. It was large with plenty of walking space. There was good cupboard space and came with the usual amenities you would expect such as tea/coffee, fridge, large screen TV etc. The bed was very large and comfy and there was a small seating area with table to work on. The bathroom was beautiful with large walk in shower. There was ample lighting in the room which was easily accessible, and usb charging ports by the bed. The open WiFi was great. The TV could have benefited from more English channels. The room is a 5/5. I didn't enjoy being on the ground floor as I looked out onto the carpark and therefore had to keep the curtains drawn. As an Accor member I got my welcome drink from the bar/restaurant which looked nice and seemed to have a good offering of food. Good as the closest restaurants are a 15 min walk. I also took advantage of a late check out however the cleaning lady still knocked on my door on three occasions during the morning asking when I was going to leave. Overall this is a pleasant hotel and good value for money. However due to the location I would not choose to stay here again.

Thanks a lot for your feedback after your stay in our hotel. We are glad you've enjoyed the comfort of your room as well as our staff's kindness. However, we do not have any security guards... It was maybe clients you've seen... Sincerely, Celine, adjointe de direction

A Bit Isolated

Catatan Tripadvisor 3.0/5

andyjosmith Couples - Ulasan TripAdvisor tersertifikasi

The hotel is in the middle of nowhere really. Nothing nearby. You need to drive. Room was OK. Did not get the sofa as advertised. Coffee machine waste of time. Menu for evening meals was limited and to be fair a bit disappointing. Breakfast was good.

We very much appreciate your comments regarding your stay in our hotel. We are glad you've appreciated the breakfast. However, we do not understand what happens with the coffee machine... You had a Nespresso machine in your room, was it out of order? We are sorry if it was the case... We hope we'll be able to welcome you again, Sincerely, Celine Adjointe de Direction

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 171 ulasan 8.8/10 Lokasi
  • 396 ulasan 6/10 Kamar
  • 407 ulasan 8.4/10 Pelayanan
  • 176 ulasan 8.4/10 Sarapan
  • 158 ulasan 4.3/10 Kebersihan

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