Novotel Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 478 reviews

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Novotel Newcastle Airport - Image 1
Novotel Newcastle Airport - Image 2
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Ponteland Road Kenton, NEWCASTLE UPON TYNE, NE3 3HZ NEWCASTLE, United Kingdom

Description

Hotel extras

  • Parking onsite - extended park & Fly available (pre-booked)

  • Excellent transport links Kingston Park Metro station is close by

  • 5 dedicated meeting rooms accommodating up to 200 guests

  • Falcons stadium 5 min walk

  • Family & Pet Friendly

Our accommodation(s)

Hotel location

Novotel Newcastle Airport

Ponteland Road Kenton, NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
United Kingdom

GPS:55.007732, -1.667603

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS RESTAURANT & BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  478 reviews

Customer review rating 4.5/5

Joanne B. Families - Confirmed reviews ALL

Warm welcome, helpful staff, clean and well appointed rooms

Dear Joanne B., Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 5.0/5

Gillian E. Couples - Confirmed reviews ALL

Quick check in , bar staff great and lovely food

Dear Gillian E., Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 3.5/5

Sue K. Couples - Confirmed reviews ALL

Good.

Dear Sue, Thank you very much for your review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 5.0/5

Craig D. Families - Confirmed reviews ALL

Very comfortable rooms. Well situated for the airport or metro network.

Dear Craig D., Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with us at Novotel Newcastle Airport. Your kind comments are truly appreciated and will be shared with the team, who will be pleased to know their efforts made your stay enjoyable. It was a pleasure to have you as our guest, and we very much look forward to welcoming you back again in the near future. Warm regards, The Team at Novotel Newcastle Airport

Customer review rating 3.5/5

Paul D. Couples - Confirmed reviews ALL

Comfortable as always. Bit disappointed that the buffet breakfast the first morning was cook too order but normsl service resumed the following morning. A few inconsiderate guests the second night who thought it was acceptable too shout and bang doors at 4 in the morning.

Dear Paul, Thank you for taking the time to share your feedback. We are pleased to hear that you found your stay comfortable. Regarding breakfast, we apologize if the first morning’s service did not fully meet your expectations. On mornings with a lower number of guests, some hot items are cooked to order to ensure they are fresh and served at the right temperature, while continental items remain available as a buffet. This approach allows us to maintain both quality and freshness for all our guests. We are also sorry for the disturbance caused by other guests during the night and take this feedback seriously, continuing to monitor and manage guest behavior to provide a more restful environment. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay. Warm regards, The Team at Novotel Newcastle Airport

Other web-users rate our hotel

  • 490 reviews 9.1/10 Location
  • 871 reviews 8/10 Room
  • 814 reviews 9.4/10 Service
  • 12 reviews 2.6/10 WiFi
  • 425 reviews 7.8/10 Cleanliness
  • 330 reviews 7.9/10 Breakfast
  • 112 reviews 9.3/10 Bar
  • 16 reviews 1.8/10 Pool

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