Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 1,830 reviews

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5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

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Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,830 reviews

TripAdvisor Rating  3.9/5  5,058 reviews

Certificate of excellence 2024

Disappointed.

TripAdvisor rating 2.0/5

Venan86 TripAdvisor review

I was really looking forward to my stay at this hotel, as I had heard great things about the Pullman brand. Unfortunately, my experience was far from satisfactory. The check-in process was smooth, and the hotel’s general areas are very attractive, especially with the beautiful lake view. However, the issues began once we got to our room. When it came time to shower, we discovered that the bathroom was clogged. The bathtub took about 45 minutes to drain, which was extremely inconvenient since there were four of us sharing the room. After the first person showered, my mum attempted to take a bath once the water finally drained, but the tap came off. Because the water was draining so slowly, we panicked that the tub would overflow. I went to the front desk to report the issue, as we were unable to call from the room, only to be told that their system was down and the engineering team had already left for the day. This was very disappointing, as I would expect a hotel to have staff available 24/7 to handle emergencies like this. We were thankfully able to fix the tap ourselves, and a front desk staff member (whose name I did not get) told us someone would come the next morning to check it. However, we checked out at 1:00 p.m., and no one ever came. Another major issue was that the air conditioning in the room was not working, making the room uncomfortably hot. We reported this to the front desk again, but the staff member on duty suggested we “check out” if we wanted to. This was already after midnight, and three out of the four of us were already showered and in bed, so this suggestion was not helpful or realistic. Additionally, the beds were very uncomfortable. For a four-star hotel, I was expecting much better. Overall, I was very disappointed with my stay. I am giving a two-star review only because the lobby area was very nice; otherwise, this experience would have deserved just one star.

Customer review rating 3.5/5

Austin S. J. Families - Confirmed reviews ALL

Good location and service but accommodations really dated. Appreciated the room upgrade but many things in our room did not work.

Customer review rating 1.0/5

Umang A. Business - Confirmed reviews ALL

Once I got my room, I went up after a long flight, to find out that poop is there in the pot and I tried to flush it, the whole shit and water came up and outside. I packed and came down to change my room. I was given another better room.

Customer review rating 0.5/5

Edgardo T. C. Business - Confirmed reviews ALL

First time I stayed at that hotel which was a Sofitel was probably in 2004 ; and in 2025 is still the same , is way too old ; you need to renovate it asap ; also the service is very bad , people are nasty , lastly your breakfast is also very bad

Customer review rating 5.0/5

Gwendolyn C. Solo - Confirmed reviews ALL

Friendly and love the location

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Other web-users rate our hotel

  • 1,291 reviews 8.3/10 Location
  • 2,157 reviews 4.9/10 Room
  • 1,878 reviews 7.2/10 Service
  • 45 reviews 5.3/10 WiFi
  • 956 reviews 4.4/10 Comfort
  • 921 reviews 4/10 Cleanliness
  • 693 reviews 4.3/10 Vibe
  • 607 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.