Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 1,530 reviews

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Hotel Mercure Wien Zentrum - Image 1
Hotel Mercure Wien Zentrum - Image 2
Hotel Mercure Wien Zentrum - Image 3
Hotel Mercure Wien Zentrum - Image 4
Fleischmarkt 1a, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

Our accommodation(s)

Single Bed

Standard Single Room

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 4 x Single bed(s) and 1 x Queen size bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Telephone
Fax +43 1 534602320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GO WIEN

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,530 reviews

TripAdvisor Rating  4.0/5  1,938 reviews

Certificate of excellence 2024

Excellent

TripAdvisor rating 5.0/5

john S TripAdvisor review

Hotel not easy to find but really nice comfortable surroundings. Room is neat tidy and clean places for clothes and suitcases. Quiet as all secondary glazing works, couldn't sleep if windows are open. Air conditioning works well Very compact hotel, decor is period and very nice. Train station Wien Mitte 10mins down road. Main station can be reached easy by metro 6 minutes and tram 12 minutes approx. Good bars and restaurants in this local....

Well located, good service

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Nice room, nice breakfast, good service in reception upon Arrivas and departure

Dear henning o., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Disappointing room.

Customer review rating 2.0/5

Janet Couples - Confirmed reviews ALL

Stayed in room 203. Good windows that can be fully opened. Bathroom cramped. Sink restricted in narrow area. Insufficient storage area. Pictures over bed look like they came from a 1 euro shop.

Dear Janet O., thank you for your feedback! We are looking forward to welcoming you in September :-) Warm regards from Vienna Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Excellent location in the city center

TripAdvisor rating 5.0/5

UlyanaInStars Couples - TripAdvisor review

ROOMS: rooms are not very spacious, but they are still good designed - there is a zone with a table, wardrobe zone, fridge (minibar with water, coke and juice is free), coffee machine (+capsules) and teapot, safe. Very comfortable queen-size bed, four pillows. Bathroom with a shower. Wardrobes and slippers are provided. LOCATION: 5min walking distance from the nearest metro station, 20-30min drive from the airport. There are plenty of restaurants and shops nearby, cinema in front of the hotel. FOOD: breakfast costs €25 per person/day. There is a restaurant “Go Wien” with local cuisine on site FACILITIES: small shop with wine and snacks, airport transfer (€49, fix rate). STAFF: very friendly, smiley and polite.

Dear UlyananlnStars, thank you so much for your fantastic feedback! Great to hear that you had a good time in Vienna :-) Warm regards from beautiful Vienna Katharina

Nice reception personnel but..

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The réception personnel is very nice and helpful however The room keeping service was not good as it used to be before even the standard room where I stayed in a previous visit was better than the privilege one.

Dear Meryam A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

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Other web-users rate our hotel

  • 1,551 reviews 9.7/10 Location
  • 1,338 reviews 6.9/10 Room
  • 1,307 reviews 9.4/10 Service
  • 21 reviews 5.3/10 WiFi
  • 729 reviews 4.4/10 Comfort
  • 666 reviews 8/10 Breakfast
  • 481 reviews 8.5/10 Cleanliness
  • 185 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.