Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.4/5 3,772 reviews

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Description

Hotel extras

  • Close to the National Stadium, Convention Center and Brasilia Shopping.

  • Relaxation area with heated pool, sauna and top-floor gym.

  • Area for corporate and social events, with capacity for up to 350 people.

  • 18-minute drive by car to Brasilia Airport.

  • Visit the CAPIM DOURADO restaurant for contemporary Brazilian cuisine.

Our accommodation(s)

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Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

GPS:-15.788328, -47.890239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,772 reviews

Customer review rating 1.5/5

Roger E. Business - Confirmed reviews ALL

I was very disappointed with my overall experience with this hotel. Upon checking in I had to request two different rooms due to an issue with the air condition unit malfunctioning in my first room, and the second room I was given lighting system was inoperative. The third room's air conditioning unit worked, but was extremely loud as if there was a motor vehicle located within the walls. Due to this I have to sleep with ear plugs or turn the cooling system off when I slept just to have have a decent night's sleep. I was expecting a much different experience.

Customer review rating 4.0/5

Andrea M. B. R. S. Business - Confirmed reviews ALL

I was very well attended by absolutely every single person of the staff. As a trans person, nobody harrassed me or even questioned my gender identity at all.

Dear Ms. Andrea, Thank you for sharing your experience with us. We are pleased to hear that you had a good stay and that you appreciated our service and felt respected. Your feedback is very important to us and will be shared with our team so that we can implement improvements. We hope to welcome you again soon for a more pleasant stay at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 4.5/5

Erika D. R. Business - Confirmed reviews ALL

Good hotel, good breakfast

Dear Ms. Érika, Thank you for sharing your positive experience with us! We are delighted to hear that you had a pleasant stay and enjoyed our location and breakfast. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 5.0/5

Bengt E. A. N. Business - Confirmed reviews ALL

I forgot an item in my room and the staff helped me to deliver this to my hometown very fast.

Dear Mr. Bengt E., Thank you for sharing your positive experience with us! We are delighted to hear that you had a pleasant stay and that you appreciated our location and service. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Customer review rating 5.0/5

Luiz B. Friends - Confirmed reviews ALL

Hotel e Staff excelente

Prezado Sr. Luiz, Agradecemos por compartilhar sua experiência positiva conosco! Ficamos felizes em saber que você teve uma boa estada e que apreciou nossa estrutura atendimento. Esperamos recebê-lo novamente em breve para mais momentos agradáveis no Grand Mercure Brasília. Atenciosamente, Luisa Guerra Supervisora de Guest Experience Grand Mercure Brasília

Other web-users rate our hotel

  • 569 reviews 9.5/10 Location
  • 1,292 reviews 7.1/10 Room
  • 1,323 reviews 8.6/10 Service
  • 18 reviews 6.3/10 WiFi
  • 682 reviews 8.1/10 Breakfast
  • 450 reviews 4.5/10 Amenities
  • 395 reviews 7.6/10 Cleanliness
  • 231 reviews 7.5/10 Vibe

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