The Plaza - A Fairmont Managed Hotel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 428

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The Plaza - A Fairmont Managed Hotel - Image 1
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768 Fifth Avenue, 10019 New York, Stany Zjednoczone Ameryki

Opis

O hotelu

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Nasze pokoje

Lokalizacja hotelu

The Plaza - A Fairmont Managed Hotel

768 Fifth Avenue
10019 New York
Stany Zjednoczone Ameryki

Pozycja GPS:40.764268, -73.974155

Telefon
Faks +1 212-759-3001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 428

Ocena TripAdvisor  4.5/5  Liczba opinii: 5 169

Certyfikat Doskonałości 2024

Beautiful, but Unwelcoming

Ocena na stronie TripAdvisor 4.0/5

East-mt Opinia zatwierdzona w TripAdvisor

The food was excellent, and plentiful, the drinks were expertly created, and the service was fantastic. But, there is too much security and some unfriendly, almost arrogant staff members. The main entrance is across the street from a construction site, so it’s a little dark and grimy. In addition, the many velvet ropes and unsmiling, burley security men are intimidating. Sadly, there were no warm smiles, no “welcome to The Plaza.” Once up the stairs and into the beautifully decorated foyer, we were greeted by more security men, and velvet ropes. Not knowing where the Champagne Bar was located, we continued straight to the next area, a passageway that was lined with velvet ropes pushing us directly up to the almost empty Palm Court restaurant’s host’s podium. Where the unsmiling host pointed us back to the Foyer. Back in the Foyer, we asked one of the many guards where the Champagne bar was and he pointed at the lobby. Finally, seated at the bar (not actually wide enough for meal service, but beautiful), the thankfully welcoming and attentive bartender (Hussein?) saved the day. He was great and downright sweet! After paying our appropriately priced, for The Plaza, bill we took a quick photo and left. I had to go to the bathroom, but decided to wait until we got to our show, as I honestly felt I didn’t want to go through the security guys again. Sadly, while the architecture, food and bartender service was excellent, and the price appropriate, I doubt I’ll return to The Plaza. I just felt unwelcome.

Dear East-mt, Thank you very much for taking the time to share your detailed review following your recent experience at The Plaza - A Fairmont Managed Hotel. While we are delighted to know you enjoyed the food, cocktails, and the gracious service from our bartender, we are truly sorry that other aspects of your visit did not reflect the warm, welcoming experience we strive to provide. Your comments regarding our security presence, guest guidance, and overall sense of hospitality are being shared with our leadership team for immediate review and improvement. Please know that your comfort is our utmost priority, and we regret that this was not fully conveyed during your time with us. We would be honored to welcome you back and provide the genuine, effortless warmth that defines The Plaza. Sincerely, Sam Ioannidis General Manager

Perfect Afternoon

Ocena na stronie TripAdvisor 5.0/5

W3391PVchrisc Opinia zatwierdzona w TripAdvisor

We had a fabulous afternoon here enjoying afternoon tea as part of our honeymoon. The food, drink, atmosphere and service were all perfect. Our server Fariz has to be mentioned! He made us feel so welcome and special. Thankyou

Dear W3391PVchrisc, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that you had a positive experience as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back soon. Thank you again! Sincerely, Sam Ioannidis General Manager

Khalid at the Palm Court

Ocena na stronie TripAdvisor 5.0/5

nicolecg2186 Opinia zatwierdzona w TripAdvisor

At our stay at the Plaza we dined at the Palm Court for high tea. We had the pleasure of having Khalid at our table. Not only was he extremely warm, he continuously checked on us, gave us so much attention and even took amazing group photos. My four year old absolutely loved him. I hope to see him again.

Dear nicolecg2186, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that you had a positive experience as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back soon. Thank you again! Sincerely, Sam Ioannidis General Manager

Great birthday stay!

Ocena na stronie TripAdvisor 5.0/5

Valerie W Opinia zatwierdzona w TripAdvisor

We had a lovely time at The Plaza! Everyone was very nice including Neal, who helped us with our bags and greeted us when we first arrived! He took our pictures and was awesome! Everyone who helped with our bags was great, breakfast was delicious, and we had an ice cream sundae in our room!

Dear valeriew669, Thank you very much for taking the time to share your wonderful feedback following your recent celebratory experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that you had a positive experience as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back soon. Thank you again and a happy belated birthday! Sincerely, Sam Ioannidis General Manager

Looking to splurge? Best formal tea anywhere

Ocena na stronie TripAdvisor 5.0/5

448amiib Opinia zatwierdzona w TripAdvisor

I took my daughter to tea at the Palm Court to celebrate her 14th birthday today. I used to come here for very special occasions as a young girl when living on the East Coast, so it meant a lot to share the experience with my California-raised daughter over Thanksgiving. You’re never sure whether sparkling memories stand up to the reality after 30-odd years, but this afternoon exceeded all expectations. I had the caviar Imperial tea and my daughter the Holiday tea. Our waiter was a consummate host and professional - Kazi Jalal. Been at the hotel 20 years and I’ve never had better service. The caviar service was generous - enough for two to share, with all accoutrements and a generous helping of both blinis and toast points. Absolutely delicious. We had the chai tea, and Kazi was so thoughtful to bring hot foaming milk (we had shared how we loved chai in India). I had a white cranberry Cosmo that paired perfectly. The tea sandwiches were exquisite - two types of scones with lemon curd, clotted cream and mixed berry and lime jam that spread perfectly. By the time we got to the desserts, we were so full we literally could only eat one. And we brought them home. On top of this, we were gifted boxes of beautiful holiday truffles, and so many other generous treats we felt completely pampered and spoiled. It is a splurge, to be sure. The caviar tea is $240 p/p and the Holiday a bit less. Our total bill came out to about $600 so this is not a budget event. But if you are looking for a very special time — this is just beautiful.

Dear 448amiib, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that you had a positive experience as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back soon. Thank you again! Sincerely, Sam Ioannidis General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 331 Liczba opinii 8.9/10 Lokalizacja
  • 548 Liczba opinii 6.5/10 Pokój
  • 747 Liczba opinii 7.3/10 Obsługa
  • 218 Liczba opinii 7.7/10 Klimat
  • 143 Liczba opinii 4.6/10 Dobra oferta cenowa
  • 118 Liczba opinii 3.6/10 Czystość
  • 60 Liczba opinii 6/10 Śniadanie

Zarządzane przez Trustyou

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