ALL HEARTISTS RATE

These rates are exclusively reserved for members of the ALL Heartists program. All bookings must be in the name of the program cardholder.

Permanent offer in hotels subject to availability.

CONDITIONS:

To benefit from these preferential rates in Accor group hotels, you must present at check-in: 

- your valid ALL Heartists card*

- your ID card in the same name

If these documents are not presented, the staff rate will be refused and the public rate of the day will be applied.

*List of documents accepted as a valid ALL Heartists card:

- Physical ALL Heartists card

- Digital ALL Heartists card (presentation on the ALL Heartists mobile application or in PDF format downloadable from your allheartists.com space)

These benefits are strictly reserved for personal (not business) use.

DISCOUNT ON F&B:

 ALL Heartists members are eligible for a 30% discount on F&B (breakfast included). This discount applies to at least one point of sale per hotel. Depending on the hotel, this discount may be subject to a stay requirement.

Restrictions apply to franchised hotels in France. Please contact the hotel for further information.

F&B discounts do not apply to Ennismore restaurants and bars. 

MAXIMUM NUMBER OF ROOMS:

These rates are applicable to a maximum of 2 rooms per booking. As an ALL Heartists cardholder, your presence is mandatory for the duration of your stay so that your loved ones can also enjoy the benefits.

 ALL LOYALTY PROGRAM:

Stays booked at the ALL Heartists rate are eligible to earn ALL points*.

These stays are not eligible for ALL points burn and cannot be combined with ALL member rates.**

* Excluding hotels under franchise agreement in France.
** Except for Premium, Midscale & Economy (PME) hotels in Latin America, where it is possible to use points to pay for the ALL Heartists Staff Rate. This offer is subject to hotel availability.
Please note that this rule does not apply to the following hotels: Hotel Jequitimar Guarujá Resort & Spa By Accor, Fairmont Rio de Janeiro Copacabana, and Hotel Santa Teresa RJ - MGallery. For these specific hotels, we recommend contacting them directly to check the accepted payment methods.

DISCOUNT ON OTHER SERVICES:

 Discounts also apply to Thalassa Sea & Spa cures (excluding medical procedures and school vacation periods in France), as well as in Fairmont and Raffles Spas, in Novotel Boutique, So Boutique, Fairmont and Raffles Boutiques, and on green fees and golf equipment (gold clubs) in Fairmont, Raffles and Swissôtel hotels.

Visit the ALL Heartists website for more details.

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All bookings must be guaranteed with a credit card valid on the date your stay begins, unless specified otherwise.

This offer is subject to Accor's general terms and conditions and personal data processing policy. Staff rates are subject to hotel availability, destination and chosen period.

For further information, please contact the ALL Heartists support team at support@allheartists.com.