Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,654 reviews

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Description

Hotel extras

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,654 reviews

TripAdvisor Rating  4.5/5  4,752 reviews

Certificate of excellence 2025

Disappointing Gold room experience

TripAdvisor rating 4.0/5

wendy1103 TripAdvisor review

We stayed at the Fairmont Waterfront for two nights in two Gold rooms. Although check-in is advertised as 3:00 pm, one of our rooms was not available until nearly 4:00 pm. Despite travelling together, our rooms were allocated on different floors (8th and 9th), which was inconvenient as it required frequent use of the lifts or stairs to visit each other. The hotel appeared to be very busy during our stay, and with only four lifts servicing the building, there were often long waits at peak times. Gold room guests have access to the Gold Lounge on the 9th floor for breakfast. Whilst there was a reasonable selection of food, it did not offer the variety one would typically expect from a five-star hotel, or what we assume would be available in the main dining room. Breakfast is buffet-style, including self-service coffee from a machine rather than table service. Although the Lounge is intended to provide a more exclusive experience, it was often busy, making it difficult to access some items comfortably. Overall, we felt the Gold rooms did not offer sufficient added value to justify the additional cost and would not recommend upgrading. Other Gold-level benefits, such as canapés and desserts in the lounge, were also of limited use to us as we were out exploring Vancouver for much of our stay.

Customer review rating 5.0/5

Anna G. Friends - Confirmed reviews ALL

Staff were so nice friendly and accommodating. Decorated so beautifully for Christmas and really great location

Customer review rating 5.0/5

Nadja B. Friends - Confirmed reviews ALL

The staff was awesome, our partial view of the harbour was a beautiful room.

Customer review rating 5.0/5

Shannon A. Solo - Confirmed reviews ALL

I have stayed at this property many times over the past 25 years and have made some great memories here. My recent stay reminded me why I always feel at home at the Fairmont Waterfront. The greeting I received was so wonderful and on the night before I had a difficult professional exam. The front desk agent made sure I was comfortable and was very friendly and accommodating. As a long time Fairmont guest, there is something about the familiarity and the consistent commitment to customer experience that feels so comforting. Thank you to your entire team. You work so hard and make it look effortless.

Customer review rating 3.5/5

Elan M. Families - Confirmed reviews ALL

Stayed 2 nights for staycation and Christmas party at the hotel

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Other web-users rate our hotel

  • 1,428 reviews 9.6/10 Location
  • 2,205 reviews 8/10 Room
  • 2,543 reviews 9.1/10 Service
  • 32 reviews 3.6/10 WiFi
  • 628 reviews 7.7/10 Cleanliness
  • 582 reviews 8.2/10 Food
  • 241 reviews 7.6/10 Breakfast
  • 234 reviews 8.7/10 Pool

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