Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,686 reviews

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Description

Hotel extras

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,686 reviews

TripAdvisor Rating  4.5/5  4,755 reviews

Certificate of excellence 2025

Slow housekeeping service

TripAdvisor rating 1.0/5

Rhodora C TripAdvisor review

No slippers in the room, when requested it took 2 hours for delivery. Carpet worn out breakfast very slow service but food was good. Great location but service was slow especially housekeeping. Manger was aware of housekeeping issues, I sent an email but just ignored my feedback, no response at all.

Customer review rating 5.0/5

Rebecca A. Couples - Confirmed reviews ALL

Loved being pampered !

Dear Rebecca A., Thank you for your kind words regarding your recent birthday getaway at Fairmont Waterfront. We are delighted to hear that you enjoyed the pampering and had a lovely experience. It is our pleasure to provide memorable stays for our guests. Warm Regards, Liz Van Hooydonk Hotel Manager

Customer review rating 4.5/5

Shauna M. V. Couples - Confirmed reviews ALL

Great location, comfortable room and professional staff.

Dear Shauna M. V., Thank you for your kind words regarding our location, comfortable accommodations, and professional staff. It is always rewarding to receive positive feedback from our guests, and we look forward to welcoming you back in the future. Warm Regards, Liz Van Hooydonk Hotel Manager

5 out of 5 Star Hotel

TripAdvisor rating 5.0/5

Irina C TripAdvisor review

I stayed at the hotel from December 1 to December 3, booked through Chase Travel, and this was my first time experiencing a Fairmont property—it truly made my stay! I arrived early in the morning on December 1 after a long and exhausting flight. Unfortunately, I don’t remember the name of the gentleman at the front desk, but he was incredibly professional, warm, and welcoming. He helped me check in quickly with a genuine smile, patiently answered all of my questions, and made the entire process seamless. His kindness and professionalism instantly washed away my travel fatigue, and I am truly grateful to him. My room was absolutely fabulous—far beyond my expectations. It was elegant, cozy, and beautifully designed, with a lovely view that made my stay even more special. The bedding, interior décor, and bathroom amenities were all thoughtfully selected and of exceptional quality—I absolutely loved them. The breakfast buffet and dinner were outstanding, offering a wide variety of delicious options along with attentive and friendly service. Overall the stay left a deep impression on me and truly showcased the excellence of the Fairmont brand. I was so impressed that I even joined the Fairmont membership. I will definitely be back again! The hotel’s location is also perfect—simply unbeatable.

Customer review rating 3.0/5

Robert R. Families - Confirmed reviews ALL

I have tried this hotel a few times over the years, and it's just mediocre and I would say not great value.

Dear Robert R., Thank you for sharing your thoughts regarding your recent experiences at our hotel. I appreciate your feedback and regret that your stays have not met your expectations. We strive to provide exceptional value and service, and your comments will be taken into consideration as we aim to improve. Warm Regards, Liz Van Hooydonk Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,439 reviews 9.5/10 Location
  • 2,237 reviews 7.9/10 Room
  • 2,582 reviews 9/10 Service
  • 32 reviews 4.1/10 WiFi
  • 629 reviews 7.6/10 Cleanliness
  • 252 reviews 7.4/10 Breakfast
  • 235 reviews 8.7/10 Pool
  • 5 reviews 10/10 Sustainability

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