Description
Hotel extras
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IMac Corner and Free Wi-Fi
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Covered parking
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Great Facilities : LCD Information, Swimming pool & Fitness Centre
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1 hotel restaurant and lobby lounge
Our accommodation(s)
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Room
1 Superior King-Size Bed
- 4 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Pool side
Room
Superior Twin Beds
- 3 pers. max
- 22 m² / 236 sq ft
- Bedding 2 x Single bed(s)
- Views: City View or Pool side
Room
Deluxe Room with 1 King-Size Bed
- 4 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe Twin Beds
- 4 pers. max
- 25 m² / 269 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Hotel location
Mercure Pontianak City Center
Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia
GPS:-0.055007, 109.348544
Access and transport
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DAYAK TRIBE "RUMAH PANJANG"
Other attractions
Access: 1 km / 0.62 mi 5 min drive
STUDIO 21
Cinema district
Access: 1 km / 0.62 mi 3 min drive
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Shuttle
Shuttle on call
MOSQUE LIBRARY
Other attractions
Access: 1 km / 0.62 mi 3 min drive
WEST KALIMANTAN
Museums
Access: 1 km / 0.62 mi 3 min drive
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Shuttle
Shuttle on call
RUMAH PANJANG
Art and Culture
Access: 1 km / 0.62 mi 5 min drive
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Shuttle
Shuttle on call
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MEGA MALL COMPLEX
Shopping centre/mall
Access: 1 km / 0.62 mi 3 min drive
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Shuttle
Shuttle on call
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
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ROOM SERVICE
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Available 24 hours offers local cuisine and Asian fusions
EBONY RESTAURANT
A modern and contemporary design with a stunning open kitchen serving a selection of Asian, Western, and authentic Indonesian cuisine where guests can experience a 'live' culinary act.
EBONY BAR
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Relax and Enjoy With your Colleague in Lounge Bar after your full Activities. Be Entertained with Live Performance (Everyday start from 8.30 pm - 12 pm). Serve you Lights Meals, Sweets & Savories including cocktail
Breakfast
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Start the day with a healthy buffet breakfast served at Ebony Restaurant from 6 am. Come and discover a wide selection of Asian, Western, and authentic Indonesian Cuisine.
Pool
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Fitness center
Spa
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Mercure Spa has been designed to provide every guest with a personal sanctuary away from the hectic pace of modern city life. The finest natural products and herbs, our team of professional therapists offers you the ultimate traditional spa experience
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 324 m² / 3487.504 sq ft
- Maximum seats capacity
- 600
- Maximum capacity for banquets
- 300
Weddings
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Make you wedding an unforgettable day at Mercure Pontianak. Offer your guests the elegant setting and perfect menu from our executive chef. A qualified planner is available to personalise the event to your requirements.
Our guest reviews
ALL Rating
Customer review rating 4.5/5
Rosmali Z. .. Families - Confirmed reviews ALL
Dear Mrs. Rosmali Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ulysses Jeffrey General Manager
Customer review rating 2.0/5
Anthony S. .. Couples - Confirmed reviews ALL
Dear Mr. Anthony S.. Thank you for taking the time to share your detailed feedback with us, and for your continued loyalty as an Accor Plus Gold Member. We are pleased to know that your check-in experience, welcome drink, and our hotel location met your expectations. However, we sincerely apologize for the shortcomings you experienced regarding the room condition, including the cleanliness, maintenance, air conditioning, and overall comfort. Please rest assured that your comments have been taken very seriously and shared with our Engineering and Housekeeping teams for immediate review and corrective action. What you experienced does not reflect the standards we strive to uphold, and we truly regret that your stay did not meet your expectations of a 4-star hotel. We would greatly appreciate the opportunity to restore your confidence in us. Should you plan to visit again, please feel free to contact us directly so we can ensure a more comfortable and seamless stay. Thank you once again for your valuable feedback, and we hope to welcome you back for a much improved experience. Warm regards, Ulysses Jeffrey General Manager
Customer review rating 4.0/5
Kevin .. Solo - Confirmed reviews ALL
Dear Mr. Kevin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ulysses Jeffrey General Manager
Customer review rating 5.0/5
Sandi P. R. A. /. Business - Confirmed reviews ALL
Dear Mr Sandi P., Thank you for your kind feedback. We are pleased to know that you found our staff friendly and helpful. Your appreciation means a lot to our team, and we look forward to welcoming you back to Mercure Pontianak City Center. Warm regards, Ulysses Jeffrey General Manager
Customer review rating 5.0/5
Irfan A. .. Couples - Confirmed reviews ALL
Dear Irfan A., Thank you for taking the time to share your positive experience at Mercure Pontianak City Center. We are delighted to know that you appreciated our prime location, the beauty of our hotel, and the comfort of our rooms. Your kind words about our staff will certainly be shared with them. We look forward to welcoming you back at Mercure Pontianak City Center. Sincerely Yours, Ulysses Jeffrey General Manager
Our other establishments nearby
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ibis Pontianak City Center 3 stars
Customer review rating (ALL Rating)
4.6/5
(519 reviews)
At 860 m
Novotel Pontianak Convention Centre 4 stars
Customer review rating (ALL Rating)
4.5/5
(124 reviews)
At 1.363 km