BreakFree Moroccan Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 437 reviews

BreakFree Moroccan Surfers Paradise - Image 1
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14 View Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • We offer an outdoor and indoor pool, choose either to swim & splash around in during your stay

  • Conveniently located within walking distance to Surfers Paradise hotspot, Cavill Avenue

  • Driving to us? We offer secure, onsite parking (subject to availability)

  • Enjoy our onsite sauna and spa for pure relaxation during your stay

  • Cook up a storm using our BBQ facilities and enjoy dinner by the pool in true holiday style

Our accommodation(s)

Hotel location

BreakFree Moroccan Surfers Paradise

14 View Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.998124, 153.429914

Telephone
Fax +61 7 5526 9700

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center

2 pools

Splash around in the indoor heated pool, or outdoor resort pool. Alternatively, relax in our heated spa baths and soak up the sun on our sun lounges. With all the options available to you, we ensure you will enjoy your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  437 reviews

TripAdvisor Rating  3.5/5  958 reviews

Dont stay there!

TripAdvisor rating 1.0/5

Melissa M TripAdvisor review

To start with bad customer service, not welcoming not told about how to access wifi(after using alot of data went downstairs and was told we could have asked for code, would have been nice to know!!) Not given enough towrels for two families, told we would have to pay for extra. Not told about gym key to access gym, had to once again go down and ask. Gym facilities terrible, equipment rusted and old. Sauna was shut as not working. No towels in pool area to use. As far as the apartment itself, only thing good was the view. Locks on balcony doors did not lock. We requested maintainence look at it as we had small children and were on 16th floor. Nothing was done. Dryer did not work, dishwasher did not work, in fact daughter received an electric shock when turning it on. That was last straw so we checked out halfway through 2 week stay. Staff were not welcoming and manager was rude when we infofmed him of our dis satisfaction.

Fantastic Views

Customer review rating 5.0/5

Debiie Families - Confirmed reviews ALL

Staff are so accommodating, location is great and right across the road from the beach.

Great Family Vacation

TripAdvisor rating 5.0/5

DebbieBarnier1972 TripAdvisor review

Staff are so accommodating, location is great and right across the road from the beach. Rooms were clean and the beds were comfy. Easy walking distance to shops and restaurants. Can recommend this hotel to everyone and will definitely be back soon

Great location

Customer review rating 4.5/5

Damian H. Families - Confirmed reviews ALL

Lovely get away. Location is great. Everything you may need is within walking distance. Friendly and helpful staff

Dear DAMIAN H., We very much appreciate your comments regarding your stay at the BreakFree Moroccan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location & nice sized apartment

Customer review rating 3.0/5

Jade Families - Confirmed reviews ALL

The furniture was broken- dining chairs unsafe to sit on, lounge so sunken it was unable to be sat on comfortably, ottoman broken in the centre and the veranda chairs were tearing. The toaster short circuited the power, the microwave was so broken it couldn’t even heat microwave popcorn and there is no guest wifi. My car is a high 4wd and so couldn’t fit the underneath carpark… night check in told me I could park up top but then the office the next day told me to watch out because I might be towed… not really good enough when I’m a guest and am getting mixed messages about just parking my car. The spa jets in the spa at the pool didn’t work. In saying all this, the location was great, the room view was wonderful, the beds were comfortable and the room was clean. The response from management in dealing with the power short circuiting was fast and polite and helpful.

Dear Jade M., Thank you for taking the time to tell us about your experience at the BreakFree Moroccan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 206 reviews 9.3/10 Location
  • 331 reviews 5.4/10 Room
  • 143 reviews 7.4/10 Service
  • 26 reviews 3.3/10 WiFi
  • 121 reviews 2.7/10 Cleanliness
  • 97 reviews 3.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.