Pullman Bunker Bay Resort Margaret River Region 5 stars

Customer review rating (ALL Rating) 4.4/5 3,650 reviews

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Pullman Bunker Bay Resort Margaret River Region - Image 1
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42 Bunker Bay Road, off Cape Naturaliste Road, 6281 Naturaliste, Australia

Description

Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • Gold Medal in 5 Star Luxury accommodation as well as Hall of Fame at WA Tourism Awards 2025

Our accommodation(s)

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Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
Australia

GPS:-33.544855, 115.033599

Telephone
Fax +61 8 9756 9103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,650 reviews

TripAdvisor Rating  4.0/5  2,703 reviews

Customer review rating 4.0/5

Heesung K. Families - Confirmed reviews ALL

However, there were too much flies all around. need some devices or equipment to be installed to prevent them, then it would be much better place to stay.

Dear Heesung K., Thank you for sharing your detailed feedback regarding your recent stay with us. We’re delighted to hear that, overall, you had a good experience and enjoyed aspects such as your welcome drink and our sustainable initiatives. We sincerely apologize for the inconvenience caused by the presence of flies during your stay and at the breakfast buffet. Your suggestion regarding devices or equipment to prevent this has been noted, and we will review possible solutions to improve the comfort and hygiene of our guests’ experience. We also appreciate your comments about the speed of the WiFi, breakfast, team service, and pool facilities. These insights are invaluable in helping us enhance our services and ensure a more enjoyable experience for our guests. Thank you for your loyalty as a Gold ALL member. We hope to have the pleasure of welcoming you and your family back in the near future and providing an even more seamless and enjoyable stay. Warm regards, Indiana Duzer Front Office Supervisor

Customer review rating 2.0/5

Anna D. Families - Confirmed reviews ALL

Booked 4 rooms and took my family, 1 room the aircon and freezer were broken

Customer review rating 4.0/5

Williams R. L. Business - Confirmed reviews ALL

Resort needs a renovation and service is only above average.

Dear Mr. Williams, Thank you for taking the time to share your feedback and for rating your stay an 8/10. We truly appreciate your loyalty as a Gold status member. We’re pleased to hear that you enjoyed our location, and we also value your honest comments regarding the resort’s condition and our service. Your feedback has been shared with our management team as we continue to focus on improvements, including future renovation plans and ongoing service training. We hope to have the opportunity to welcome you back and provide you with an even better experience. Kind regards, SUSANA BENTO Assistant Manager

Customer review rating 5.0/5

Sue M. Friends - Confirmed reviews ALL

Always stay every year for Birthday celebrations and always a welcoming relaxing place to spend a few nights just chilling out.

Dear Ms. M., Thank you for your wonderful 10/10 review and for choosing to celebrate your birthday with us year after year. We’re delighted to know that you continue to find our resort a welcoming and relaxing place to unwind. We sincerely appreciate your loyalty as a Gold status member and are especially pleased to hear your kind recognition of Josephine in the Restaurant, our breakfast team member, and Sam on the buggies. Your compliments will be shared with them, as they will be very proud to know they contributed to your experience. Thank you also for your helpful feedback regarding the lakeside room upgrade. We’re glad you enjoyed the location and understand your preference for the more spacious garden one-bedroom villas. Your comments are valuable and will certainly help guide future stays. We look forward to welcoming you back again next year and helping make your birthday celebrations just as special. Kind regards, SUSANA BENTO Assistant Manager

Customer review rating 2.0/5

Nicole M. Families - Confirmed reviews ALL

I’ve stayed at Pullman Bunker Bay several times in the past and have always had a lovely experience, which made this stay particularly disappointing. When I originally booked, I called ahead to confirm the room setup. I booked a two-bedroom villa for four people (my husband, myself, our 3-year-old, and our 1-year-old) and requested that one bedroom contain only a cot, with space in the master bedroom for our toddler to sleep with us. I was clearly told this would not be a problem. In the days leading up to our stay, I spoke with Jess, who I understand is the manager. She was rude and dismissive over the phone and insisted that this setup would only be allowed if I paid extra for a pull-out bed, despite there being only four guests in a villa booked for four. I explained that I would not be paying for an additional bed and simply asked that the second room not be made up so the pull-out could remain in the master. Jess told me this was “an unusual request” and said she would “make it work.” However, upon arrival, we were told we would be charged an additional fee (around $150 per night) for the toddler bed. Despite the bed already being set up, it was then removed, leaving us scrambling to co-sleep with both a toddler and a baby — something they had never done before. I was extremely disappointed by both the lack of consistency and the way I was spoken to. Being shamed for what is a very reasonable request for a young family, and then effectively penalised for it, was upsetting and unnecessary. Travelling with a 3-year-old and a baby is already challenging, and the complete lack of empathy shown — particularly by Jess — was shocking. I have never experienced this level of inflexibility or poor attitude at a family-friendly resort. Because of this experience, I will not be staying at Pullman again. The room itself also showed noticeable wear and tear and was not what I would expect from a four-star property, which further added to the disappointment. Additionally, while restaurant staff were friendly, service was extremely slow. We waited 30–45 minutes for meals despite there being only two other tables dining at the time. Overall, this stay fell well below expectations and was a significant departure from the standard I had previously experienced

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Other web-users rate our hotel

  • 1,099 reviews 9.5/10 Location
  • 1,897 reviews 6.8/10 Room
  • 2,267 reviews 7.5/10 Service
  • 34 reviews 5.5/10 WiFi
  • 1,248 reviews 5.9/10 Food
  • 641 reviews 7.8/10 Breakfast
  • 557 reviews 4.7/10 Cleanliness
  • 339 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.