Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 894 reviews

Mercure Oxford Eastgate Hotel - Image 1
Mercure Oxford Eastgate Hotel - Image 2
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Mercure Oxford Eastgate Hotel - Image 4

Description

Hotel extras

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

Our accommodation(s)

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

EASTGATE BRASSERIE

Non contractual photo

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  894 reviews

TripAdvisor Rating  4.0/5  1,870 reviews

A last minute stay in Oxford

TripAdvisor rating 3.0/5

bo80 Couples - TripAdvisor review

We decided to purchase a Wowcher deal and we were pleasantly surprised. Good points- friendly staff, good location and we were given a privilege room (we weren't told so we didn't know the drinks in the fridge were included). The room was located at the front if the hotel with a view of the main street. Nice to have windows that opened too! Not so good- it does look a bit tired and the corridors were incredibly hot! Some noise at night but we get that as location is in the center. Breakfast....if we had paid we would've been very disappointed, it was just ok. Food and drinks (coffee) not hot and poor selection of continental. It just felt a bit disappointing. If we stayed again we would eat somewhere else. Nice to have bottle of wine thrown in and able to take to the room. We had a great night in Oxford and the hotel is in a good location but is just seems a bit tired and the breakfast could do with a revamp!

Weekend in aoxford

Customer review rating 2.5/5

Keith B. Couples - Confirmed reviews ALL

Great location, pleasant staff, rooms small but adequately furnished, comfortable, clean and quiet, food horrendous restaurant empty and cold

Dear B., Thank you for sharing your experience. We're pleased to hear that you enjoyed our great location, pleasant staff, and comfortable rooms. We apologize for the disappointing experience with the restaurant. Your feedback is valuable, and we'll work to improve our food offerings and ambiance. We hope to welcome you back for an improved dining experience.

Midweek break

TripAdvisor rating 4.0/5

vix360 Couples - TripAdvisor review

The hotel was very pleasant and we found the staff extremely friendly and helpful, we had a couple of minor issues which were dealt with immediately, we felt like nothing was too much trouble. We stayed in the coach house and were very happy with our room which was tidy, spacious and comfortable. Breakfast was the usual buffet and we ate well before leaving for a day of sight seeing for which the hotel was perfectly placed

Hi Vix, Thank you very much for taking time to post your review of your recent experience. Great to see that you found the team to be friendly and helpful. Your room in our coach house met with your expectations and our location was what you wanted for your visit to Oxford. Thank you for choosing to stay with us and hope you would do so again next time you are in the area. Kind regards Jason General Manager

Perfect stay!

Customer review rating 5.0/5

Jackie A. J. Couples - Confirmed reviews ALL

The staff were lovely at reception and we had an upgraded room which was a nice treat. The room itself was clean and tidy with the added benefit of slippers, robes, coffee machine and biscuits. Yes the hotel is a little worn in some areas but nothing that would or should upset your stay. The hotel is in a great location and for the price you really couldn't ask for more. We stayed half board and the evening meal was very good, the food was fresh and again the staff in the dining area were also lovely. Ignore any bad reviews. Book it and make up your own mind. That's exactly what we did and I'd definitely stay again!!

Dear Jackie and J., Thank you for choosing Mercure Oxford Eastgate for your stay, and we're thrilled to hear about your positive experience! We're delighted that you enjoyed our upgraded room, amenities, and dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay at Mercure Oxford Eastgate in the future. Safe travels until then! Best Regards, Mercure Eastgate Hotel

A 4 night stay

TripAdvisor rating 3.0/5

78henricle Couples - TripAdvisor review

Very poor value for the price we paid. Some problems with the room (shower, tub, smaller than expected)

Dear 78henricle, Thank you for choosing us for your four night stay in Oxford. Sorry that you felt you did not receive value for money as we certainly aim to be most competitive for our city centre location. I do hope that the problems encountered were brought to our attention during your stay and if so am sure that they would have ben addressed. Thank you for choosing to stay with us on this occasion. kind regards Jason General Manager

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Other web-users rate our hotel

  • 681 reviews 8.9/10 Location
  • 860 reviews 6.3/10 Room
  • 695 reviews 8.3/10 Service
  • 20 reviews 5.4/10 WiFi
  • 355 reviews 6.6/10 Breakfast
  • 247 reviews 5.4/10 Cleanliness
  • 222 reviews 5.2/10 Food
  • 155 reviews 5.1/10 Value

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