Mercure Salisbury White Hart Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 615 reviews

Mercure Salisbury White Hart Hotel - Image 1
Mercure Salisbury White Hart Hotel - Image 2
Mercure Salisbury White Hart Hotel - Image 3
Mercure Salisbury White Hart Hotel - Image 4

Description

Hotel extras

  • Grade II listed Georgian building with original features, locate d in the heart of the city.

  • Car park available chargeable at £7.50 per night

  • Popular venue for all social events up to 120 people

  • The closest hotel to Salisbury Cathedral, and the city centre both just five minutes walk.

  • Pets are welcome chargeable at £10 per night

Our accommodation(s)

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUIRES RESTAURANT

Squires Restaurant serves breakfast daily and is very popular for events for up 110

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  615 reviews

TripAdvisor Rating  4.0/5  1,441 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Derek B. Couples - Confirmed reviews ALL

The Hotel is well situated in the centre of the City with a good car park. We were greeted warmly, and the reception staff organised sandwiches, scones and tea, which were excellent. There is no lift, but the staff took our bags to the room. I would make a comment that the bed was not comfortable, very hard, probably the worst bed we come accross in a stay at a hotel. However, we came for a dinner dance, where the staff were attentive and the food excellent.

Dear Derek B., Thank you for your review. We’re so glad that our central location right in the heart of the City Centre was convenient for your visit and that you were warmly welcomed by our Reception Team. Unfortunately due to the age of our listed building, we are unable to install a lift however as you experienced, our Team are very happy to assist with luggage. We’re so sorry that you encountered issues with the comfort of the bed and we will pass on your feedback to our Management Team to investigate further. Despite this, we are glad that you enjoyed your time with us. We hope to welcome you again. Kind regards, Georgina

Great location and lovely staff

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

Checked in and made to feel very welcome. Great night sleep and lovely location. Shame you have to pay extra for parking but appreciate its a great location. Lovely staff too and lovely decor and although a bit dated fits in with town.

Dear Paul W., Thank you for your review. We’re so glad that you felt warmly welcomed on your arrival, as we strive to create a friendly atmosphere for all of our guests. It’s great to hear that you enjoyed your stay with us and that our central location was perfect for your needs. We look forward to welcoming you again soon. Kind regards, Georgina

excellent location

Customer review rating 4.0/5

Paul Couples - Confirmed reviews ALL

Great room, very good bed. Interesting old building in the centre

Dear Paul A., Thank you for your review. It’s great to hear that our central location was convenient for your visit and that you liked the room you were allocated. We are very fortunate to be located within such a beautiful listed historic building and we’re glad that you enjoyed your stay. We look forward to welcoming you again soon. Kind regards, Georgina

Very good location

Customer review rating 3.5/5

Geoff Couples - Confirmed reviews ALL

Very friendly helpful staff. The location was good for the town centre and sights. Car parking isn’t great. Very cramped and due to the building work happening across from the car parks there were no available disabled spaces when we arrived. Fortunately a kind lady allowed us to use the disabled bay as she was going to be leaving shortly.

Dear Geoff Y., Thank you for your review. We’re so glad that you found our Team to be helpful during your visit, as we strive to provide a high level of service to all of our guests. We’re sorry that you encountered issues with the car park. We’re very fortunate to have a car park while being located in the City Centre, as this is a rarity so close to the city. Despite this, it’s great to see that you have rated us highly in all aspects of your stay and we look forward to welcoming you again soon. Kind regards, Georgina

Great location in historic centre of Salisbury

Customer review rating 4.5/5

Graham Couples - Confirmed reviews ALL

The White Hart is a lovely old hotel in the centre of Salisbury. It is 5 minutes walk from the cathedral and shopping areas. The breakfast is a bit haphazard but everything is there or can be requested from staff. Parking is good - so long as the workers on the building site next door aren't loudly swearing!

Dear Graham B., Thank you for your review. We’re so glad to hear that you found our central location to be convenient for your stay and that you enjoyed your time in Salisbury. We’re sorry that you found the breakfast to not be as organised as you’d hoped, we will be sure to pass on your comments to our Food and Beverage Management for further consideration. We also apologise for the IT issues you encountered on the App. Unfortunately this is not something that we can assist with at Hotel level, and we hope that this has been rectified for you since your stay. We look forward to welcoming you again soon. Kind regards, Georgina

In partnership with TripAdvisor

Other web-users rate our hotel

  • 452 reviews 9.1/10 Location
  • 649 reviews 6.6/10 Room
  • 591 reviews 8.9/10 Service
  • 9 reviews 8.3/10 WiFi
  • 308 reviews 5.6/10 Comfort
  • 234 reviews 7.5/10 Breakfast
  • 216 reviews 3.4/10 Amenities
  • 203 reviews 6.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Salisbury