ibis Coventry South 2 stars

Customer review rating (ALL Rating) 3.9/5 214 reviews

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Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane), CV3 4LF Coventry, United Kingdom

Description

Hotel extras

  • Dedicated meeting room capable of accommodating 30 guests

  • Located in the quiet surroundings of Whitley Business Park

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Stylish on-site bar offering a selection of beverages

Our accommodation(s)

Hotel location

ibis Coventry South

Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane)
CV3 4LF Coventry
United Kingdom

GPS:52.389011, -1.490101

Telephone
Fax +44 24 7630 6898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Non contractual photo

'Feeling peckish? You don't have to leave the hotel: inspired by countries around the globe, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  214 reviews

TripAdvisor Rating  3.0/5  609 reviews

In desperate need of attention

TripAdvisor rating 2.0/5

PaulKStowmarket Couples - TripAdvisor review

This hotel is like a 'Motel' with a separate reception/bar/restaurant and accommodation, separated by the car park. Although the rooms appeared to be up to the usual Ibis standard of cleanliness, they are 'tired': nothing major, just many small items needing attention. The external walkway lighting shines directly into the rooms even with the curtains closed.Outside, the accommodation block gutters are full of plant material ..even small trees!!! This means that water from the roof cascades over the gutters and onto the walkways, causing puddles on the walkways. In places the asphalt has been eroded away , so this problem has been going on for years, not weeks. The bar facilities are limited...alright if you like lager or cider. Restaurant is also basic. Fish & chips was not nice and should be avoided although pizza was alright. We stayed Friday and Saturday nights. Saturday night cost us over £100. Were must have been on a special 2 for 3 offer, where we got 2 nights for the price of 3? Definitely not good value for this level of quality. Overall this hotel is not a good example of the Ibis name. It is in desperate need of attention. Maybe a candidate for an 'Accor mystery guest'. I have completed a guest feedback and received a reply. I only hope that notice has been taken of my comments.

Very friendly service and staff

Customer review rating 5.0/5

Amanda Solo - Confirmed reviews ALL

I love staying here.. feels like home, everyone on first name terms, can have full conversion and just relax. .its clean, well kept, and nothing is too much trouble

Dear AMANDA D., We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

In need of plenty of TLC

Customer review rating 1.5/5

Mr P. K. Couples - Confirmed reviews ALL

Firstly the hotel was difficult to find even with my Satnav. It is in an isolated location. Then the layout is not to everyone's taste; it being 'Motel' type layout with a separate reception/bar unit across the car park from the accommodation. The rooms are showing signs of wear, nothing specific, just a general feeling that they are in need of attention. Outside the gutters are totally choked with plants and even some trees growing in them. When it rained, the water overflowed the gutters and spilled onto the walkways below creating puddles needing careful negotiation. By the look of the damage to the asphalt, this had been going on for some time; probably years. The bar only has a limited range of beers; none of which were British. The food options were also limited. I chose Fish & Chips and wished that I hadn't. The fish was a miserable offering. A thin piece of fish sandwiched between the coating and the taste was not too appealing. My stay of Saturday night cost me £103.55, almost twice the price of the Friday night. Maybe this was a special offer, '2 nights for the price of 3'. For the standard offered, I considered this very poor value for money and I wished that I had looked elsewhere. I have stayed in many Ibis and other Accor hotels. Until earlier this year I was a Silver Card holder. We have always been happy with the Ibis standard and was expecting better from Ibis Coventry South. If this was 'Four in a Bed' and I was asked 'Would you stay here again?' My answer would be a most definite 'No'. Sorry, but this hotel is not up to the standard I expect from Ibis and Accor hotels.

Dear PAUL K., I'm truly sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and I appreciate you taking the time to share your concerns in detail. It's disheartening to learn that the hotel's location, layout, and overall condition did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and I apologize for falling short of your expectations on this occasion. Rest assured, I will ensure that your feedback is shared with our management team for thorough review and action. We take all guest feedback seriously, and we will use your comments to identify areas for improvement and implement necessary changes to enhance the overall guest experience. I apologize for any inconvenience and frustration caused, and I understand your disappointment with the value for money. Your satisfaction is our priority, and I regret that we did not meet your expectations during your stay. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. We value your patronage and hope to have the opportunity to restore your confidence in our services in the future. Sincerely, Florin Tircomnicu Operations Manager

Had a great stay

Customer review rating 5.0/5

Laura Families - Confirmed reviews ALL

Great trip and hotel, staff was very professional and the hotel clean.

Dear Laura, We very much appreciate your comments regarding your stay at the ibis Coventry South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florin Tircomnicu Operations Manager

Room brilliant lovely and warm

Customer review rating 4.0/5

Mr A. M. A. Families - Confirmed reviews ALL

We have stayed here a few years ago but this time the food was not as good ie mix and match cutlery had to ask for spoon that was smaller than the tablespoon they had out and the hot food was not very hot with bacon just about right staff obliged but it should be spot on

Dear MARY A., I'm sorry to hear that your recent dining experience did not meet your expectations, especially compared to your previous stay with us. Your feedback regarding the mix and match cutlery, the temperature of the hot food, and the size of the spoons is greatly appreciated. Please rest assured that I will share your comments with our dining team to ensure that these issues are addressed promptly and that our food quality and service standards are consistently maintained at the highest level. Thank you for bringing this to our attention, and I apologize for any inconvenience caused. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out Sincerely, Florin Tircomnicu Operations Manager

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Other web-users rate our hotel

  • 126 reviews 8.5/10 Location
  • 364 reviews 6.3/10 Room
  • 344 reviews 8.9/10 Service
  • 10 reviews 8.9/10 WiFi
  • 211 reviews 6.5/10 Cleanliness
  • 83 reviews 5.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.