Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,767 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

Our accommodation(s)

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Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,767 reviews

TripAdvisor Rating  4.0/5  3,963 reviews

Certificate of excellence 2023

Paris

TripAdvisor rating 4.0/5

Vacation55386243895 Couples - TripAdvisor review

Lovely hotel. Great breakfast. Staff very informative and helpful. On arrival we were booked into our room and proceeded to go to the room as it was vacant. On opening the door there was a couple there already checked in. Had to go back to reception to then be allocated another room. Lovely room with a spectacular view of the Eiffel Tower. The following day there was only 1 lift working out of 3. Luckily for us we were only on the second floor. Having been out all day and walking 25000 steps all we wanted to do was get back to the room to rest. On going to our room only to find our keyless card wouldn’t work. Back to reception to have it redone. Lack of caffe and bars in that area without going to the Metro or get a taxi. Overall I would stay here again as lovely hotel with a fabulous view.

Great Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Staff, view and restaurant wonderfully managed , great stay

Dear Guest, thank you for your fantastic review. We are delighted that you enjoyed the staff, view, and restaurant during your stay at Pullman Paris Tour Eiffel. Looking forward to welcoming you back. Lucille - Guest Experience

Stunning Eiffel Tower View from Our Room

Customer review rating 4.5/5

Dr Y. Couples - Confirmed reviews ALL

Very courteous hotel staff. Efficient check in and check out. The biggest perk was our room with the stunning view of the Eiffel Tower especially at night.

Dear guest, Thank you for sharing your experience at Pullman Paris Tour Eiffel. We are thrilled to hear that the hotel staff was courteous and made your check-in and check-out efficient. We are delighted that you enjoyed the stunning view of the Eiffel Tower from your room. We appreciate your feedback on the carpets and breakfast, which we will address promptly. Looking forward to welcoming you back soon. Lucille - Guest Experience

Not impressed for the cost

Customer review rating 1.5/5

Annon Families - Confirmed reviews ALL

In general the staff were friendly on arrival. The rooms themselves were satisfactory. Except the heating and cooling was too hot without any ability to reduce, the cleaners did a basic job, and missed cups and refilling our coffee and minibars. The front desk were informed of this no action. During the visit, I myself and my. family bitten by something, I can not clarify what it was or where exactly, but all signs point to this hotel. On departure, the front desk reception tried to charge me twice and continued to argue with me about it. Treating me quite stupid, this was while I was in a hurry to go to the airport. They did remove the double cost, which they said was the deposit or holding fund. In every other hotel I have ever stayed at this has been a much lower amount. Extra stress for no reason. Not impressed, and basically paid extra for the location. Not what I expect with my Accor hotels, and has made me re question my loyalty.

Business visit

TripAdvisor rating 2.0/5

shamit d Business - TripAdvisor review

It is like an overpaid under qualified worker you have in your business. One of the most rudest staff exception a couple I will name them. But mostly behave they just never heard you. After an 18 hour struggle with flight and luggage when i arrived at way beyond check in time at 6:00PM i am told to wait and then given a room which is not clean and has a very bad plumbing . Plus the lady says ( i believe she was the manager ) we will fix it once you come back. It never got fixed and the night shift boy changed the room with an apology his name Nayeem.

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Other web-users rate our hotel

  • 3,125 reviews 9.5/10 Location
  • 4,065 reviews 7.5/10 Room
  • 4,258 reviews 8.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,163 reviews 8.9/10 Breakfast
  • 1,062 reviews 6/10 Cleanliness
  • 911 reviews 8.3/10 Food
  • 789 reviews 3.9/10 Value

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