Mercure Kyoto Station

Customer review rating (ALL Rating) 4.4/5 1,971 reviews

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Mercure Kyoto Station - Image 1
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288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japan

Description

Hotel extras

  • 8 minute walk from Central Gate of JR Kyoto Station

  • Authentic kiln-baked pizza at our casual Italian restaurant '' TRATTORIA M KYOTO""

  • We offer two types of rooms: the modern Superior Rooms and the elegant Privilege Rooms.

  • The hotel was designed around the concept of pastimes of Heian nobility.

  • All rooms are designated as non-smoking

Our accommodation(s)

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Hotel location

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japan

GPS:34.988349, 135.7535

Telephone
Fax +81 75-343-5530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Trattoria M kyoto

Trattoria M Kyoto is the Accor hotel group's first Italian restaurant in Japan. We chose the name Trattoria, which means casual restaurant in Italian, because we wanted our guest to enjoy an easy-going dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,971 reviews

TripAdvisor Rating  4.0/5  131 reviews

Certificate of excellence 2024

Good hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Distance to kyoto station a bit far with big luggages, about 8 to 10 mins walk, else no issues.

Dear Poh Huat C., Thank you so much for your loyalty as ALL member and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We are sorry for the inconvenience and trouble with the proximity from Kyoto Station. We look forward to seeing you again in the near future. Mercure Kyoto Station Front management team

Great location 5 minute walk from train station

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent

Dear Amanda C., Thank you so much for your loyalty as ALL member and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have enjoyed your stay with us. We look forward to seeing you again in the near future. Mercure Kyoto Station Front management team

Good stay

Customer review rating 4.0/5

Y. H. Y. Couples - Confirmed reviews ALL

Generally, would appreciate wider spread of simple asian food. Distance wise from Kyoto station, personally is challenging for me especially cold night walking back. On the whole nice hotel and very friendly and pleasant hotel staff.

Dear H. Y. Y., Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. Thank you for your advise regarding the breakfast. We will positively consider it. We look forward to seeing you again in the near future. Mercure Kyoto Station Front management team

Great location, comfortable room and hotel.

Customer review rating 5.0/5

Matt Families - Confirmed reviews ALL

Pleasant and easy check in, the room and bed was very comfortable and clean. The bathroom was fantastic. Only slight downside was an annoying buzzing noise, like an extractor fan going all night. That would not stop me wanting to stay here again.

Dear Matthew B., Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We are sorry for the inconvenience and trouble with the noise. We will immediately investigate the issue. We look forward to seeing you again in the near future. Mercure Kyoto Station Front management team

Overall good experience but had one issue

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Beautiful hotel with spacious room and great breakfast buffet. Had one upsetting experience though. A sign outside the restaurant indicated you could purchase a happy hour buffet. When we went in, we were informed it was only for privileged guests with tickets. We went to the front desk and were told the same thing. We were very upset and felt we were not ‘privileged.’ This marred our experience there

Dear Meri Lynn M., Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are pleased to hear that you have enjoyed your stay, and sorry for the trouble in regard to the afternoon lounge service. Although, it is one of the benefits for those who stay on the privilege floor, we do sell it to other guests for 3,300 yen. We are sorry for the misinformation and that you couldn't enjoy the service. We will immediately inform other staffs regarding this problem, and make sure it will not happen again by training them. We appreciate your sharing your concerns. We hope that we have an opportunity to see you again and provide you a better service in the near future. Mercure Kyoto Station Front management team

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Other web-users rate our hotel

  • 1,150 reviews 8.9/10 Location
  • 1,664 reviews 8/10 Room
  • 1,308 reviews 8/10 Service
  • 17 reviews 8.4/10 WiFi
  • 597 reviews 8/10 Breakfast
  • 541 reviews 8.1/10 Cleanliness
  • 44 reviews 6.5/10 Bar
  • 24 reviews 2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.