ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.4/5 251 reviews

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Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  251 reviews

Customer review rating 5.0/5

David C. /. N. Families - Confirmed reviews ALL

Great location. Near landmarks of palembang. Near legendary foods. Nice staffs.

Dear DAVID C. /. N., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to share your positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Ibis Palembang Sanggar is centrally located, close to iconic tourist attractions, culinary delights, and shopping centers, making it convenient for all guests to access our hotel. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

Ivan S. Families - Confirmed reviews ALL

My family had a great experience when staying at Ibis Hotel Sanggar, the hotel is new, clean, and the AC is freezing, I love it. The breakfast is good, smooth check in and checkout. I would recommend to stay at Ibis Sanggar while visiting Palembang.

Dear IVAN S., Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif. Di IBIS, akan selalu berusaha untuk memberikan pelayanan yang terbaik dan memastikan semua tamu mendapatkan pengalaman menginap yang menyenangkan. Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 2.0/5

E. E. Families - Confirmed reviews ALL

First, i come earlier and get refused, i'm ok, but the answer, i think it is a hotel manager, is bad, i never get refused on earlier check in whole hotel i've ever booked, at least you accept my reservation and say hotel will inform the room number later. Second, i book directly in hotel website for a room larger with balcony TWIN BED, what i get was a small room with very large balcony and there is no twin bed at all in this hotel, i'm not ok with this, how could larger room mentioned but the room is small, just put in the description standar room with very large balcony, and the twin bed not available is very very bad, please remove on your website. Third, i'm breakfast at 9AM, still an hour time available, but the food is empty, no refill at all, i'm not ok even you said it is on ramadhan period, because i stay many hotel in this vacation and only this hotel is bad breakfast.

Dear E. EFFENDI, Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations. Please allow us to extend our sincerest apologies. IBIS Palembang Sanggar always strives to provide the best service to all guests. We will take action and evaluate your feedback. Please provide us with detailed information about your concerns during your stay at 07…. We will also conduct retraining for all staff to ensure this does not happen again. We appreciate your willingness to share your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager

Customer review rating 4.0/5

Dwi S. Couples - Confirmed reviews ALL

Not bad

DWI S. yang terhormat, Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif. Di IBIS, akan selalu berusaha untuk memberikan pelayanan yang terbaik dan memastikan semua tamu mendapatkan pengalaman menginap yang menyenangkan. Kami sangat senang mengetahui bahwa anda dapat merasa nyaman saat anda menginap di IBIS Palembang Sanggar. Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 4.5/5

Henry S. Business - Confirmed reviews ALL

Feel very welcome to stay at the hotel, because they have arranged everything well

Dear HENRY S., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Other web-users rate our hotel

  • 161 reviews 8.6/10 Location
  • 474 reviews 7.7/10 Room
  • 549 reviews 9.3/10 Service
  • 12 reviews 9.8/10 WiFi
  • 325 reviews 8.7/10 Cleanliness
  • 302 reviews 8.7/10 Food
  • 162 reviews 9.7/10 Vibe
  • 142 reviews 8.2/10 Breakfast

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