Novotel Palembang - Hotel & Residence

Hotel that makes every moment matter

Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms an d the Grand Ballroom provide the perfect setting for all your business events at Novotel.

Provide you the best by giving convinient access to the airport, walking distance to Shopping Mall and a 10minute drive to an 18th holes golf course, which makes us the perfect choice for all your business activities or to enjoy holiday with your family Novotel Palembang has 13 meeting rooms. Trust all your business arrangements with us to organize the perfect event, large & small scale conferences, seminars, or for an unforgettable wedding

Novotel Palembang is a 4 star hotel which gives you easy access to explore the nearest interesting in Palembang, such as 18th holes golf course, Museum Bukit Siguntang, Benteng Kuto Besak and Ampera Bridge.

Hotel extras

Superior business and conferencing facilities
Located near the Palembang Trade Centre
Spacious modern rooms with free WiFi
Sauna and fitness centre for your workout
Beautiful outdoor swimming pool

Our accommodation(s)

Room

Superior Room with 1 Super King Bed

3 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony
Accessible room

See availabilities

Room

Superior Room with Twin Beds

3 pers. max
39 m² / 419 sq ft

Bedding 1 x Twin bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Superior Room with Premium King Bed

3 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Room

Deluxe Room with 1 Super King Bed

3 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony

See availabilities

Room

Deluxe Room with Twin Beds

3 pers. max
43 m² / 462 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side
Most of the accommodation: Balcony

See availabilities

Room

Deluxe Room with Premium King Bed

3 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

See availabilities

Suite

Junior Suite

3 pers. max
68 m² / 731 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

Family Suite

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View
Accessible room

See availabilities

Room

Superior Room with 1 Super King Bed

3 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony
Accessible room

See availabilities

Suite

Junior Suite

3 pers. max
68 m² / 731 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

Family Suite

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Garden View
Accessible room

See availabilities

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, 8 Ilir
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

+62 711 369777

+62 711 379777

Railway station
Airport

SULTAN MAHMUD BADARUDIN II

Airport

Access: 12 km / 7.46 mi 30 min drive

KERTAPATI STATION

Railway station

Access: 14 km / 8.7 mi 30 min drive

Shuttle

Shuttle on call

SONGKET TENUN

Tourist attraction

Access: 6 km / 3.73 mi 20 min drive

AMPERA BRIDGE

Tourist attraction

Access: 7 km / 4.35 mi 15 min drive

RUMAH LIMAS

Tourist attraction

Access: 8 km / 4.97 mi 20 min drive

BUKIT SIGUNTANG

Museums

Access: 8 km / 4.97 mi 20 min drive

AMPERA BRIDGE

Tourist attraction

Access: 12 km / 7.46 mi 30 min drive

PULAU KEMARAU

Tourist attraction

Access: 12 km / 7.46 mi 30 min drive

BENTENG KUTO BESAK

Historic monument

Access: 12 km / 7.46 mi 30 min drive

Shuttle

Shuttle on call

PUNTI KAYU

Botanical gardens

Access: 12 km / 7.46 mi 30 min drive

PTC MALL

Mall and Shopping Centre

Access: 20 m / 0.01 mi 10 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

THE SQUARE

Serving International and Indonesian cuisines

THE ORIENT CHINESE RESTAURANT

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room: 1449 m² / 15596.891 sq ft
Maximum seats capacity: 1800
Maximum capacity for banquets: 1000

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.9/5 189 reviews

Try S. Business - 9/5/2026 Confirmed reviews ALL

Novotel Palembang has truly become my second home. Out of all the hotels in the area, none can match their staff exceptional service and warm hospitality. From the moment I walk in, the staff treats you like family. The rooms are incredibly comfortable and the atmosphere is always welcoming. Special thanks for Mr. Candra Saputra, Mr. Denny Safrizal and Ms. Eka Azria for the excellent service and kindness that made me feel like home. :)

Dear Mr Try S., Warmest greeting from Novotel Palembang, Thank you so much for your wonderful review and for making Novotel Palembang your second home. It truly means the world to our entire team to hear that our hospitality made you feel like family. We will be sure to pass along your special compliments to Mr. Candra Saputra, Mr. Denny Safrizal, and Ms. Eka Azria—they will be thrilled to know their care made such a memorable impact. We can't wait to welcome you back for your next stay. Best regards, Rikasari Front Office Manager

F. F. Families - 8/29/2026 Confirmed reviews ALL

Pelayanan CS Mr. Vandem excellent

Dear F. Fahmi, Warmest greeting from Novotel Palembang We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rikasari Front Office Manager

M. M. Families - 8/29/2026 Confirmed reviews ALL

Pelayanan CS Mr. Bandel excellent

Dear Guest, Warmest greeting from Novotel Palembang Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rikasari Front Office Manager

Moud O. Business - 6/26/2026 Confirmed reviews ALL

excellent stay with friendly staff, spotless accommodations, and great facilities

Dear Mr. Moud O., Warms Greeting from Novotel Palembang Hotel & Residence Thank you for your wonderful review. We are delighted to know you had an excellent stay and enjoyed our friendly service, spotless accommodation and great facilities. We truly appreciate your kind words and look forward to welcoming you back to Novotel Palembang for another memorable stay. Warm regards, Rikasari Front Office Manager

Aiin R. Business - 5/26/2026 Confirmed reviews ALL

Comfort & Hospitality

Dear Aiin R., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Web-users rating

Other web-users rate our hotel

33 reviews 9.4/10 Location
293 reviews 8.7/10 Room
346 reviews 8.7/10 Service
142 reviews 8.8/10 Amenities
126 reviews 8.2/10 Cleanliness
108 reviews 8.9/10 Comfort
101 reviews 8.2/10 Breakfast
99 reviews 9.1/10 Vibe

7 reviews 9.4/10 Location
26 reviews 8.8/10 Room
25 reviews 8.8/10 Service
18 reviews 8.9/10 Amenities
13 reviews 8.9/10 Comfort
11 reviews 8.5/10 Cleanliness
8 reviews 8/10 Breakfast
6 reviews 10/10 Pool

7 reviews 8.6/10 Room
6 reviews 8.9/10 Service
8 reviews 8.9/10 Amenities
5 reviews 8.4/10 Cleanliness

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