ibis Styles Glasgow Central 3 stars

Customer review rating (ALL Rating) 4.7/5 899 reviews

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ibis Styles Glasgow Central - Image 1
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Douglas House, 116 Waterloo Street, G2 7DN GLASGOW, United Kingdom

Description

Hotel extras

  • Ovo Hydro Arena & Scottish Event Campus, short walk along the river Clyde

  • Glasgow International Airport 10km with easy travel links

  • Glasgow Central Train station 4 minutes walk

  • Free pool and juke box to enjoy some great tunes

  • Nearby landmarks of Glasgow Cathedral , George Square, Sauchiehall Street & Riverside Museum

Our accommodation(s)

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Hotel location

ibis Styles Glasgow Central

Douglas House, 116 Waterloo Street
G2 7DN GLASGOW
United Kingdom

GPS:55.860985, -4.264513

Telephone
Fax +44 141 204 1487

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  899 reviews

TripAdvisor Rating  4.5/5  794 reviews

Certificate of excellence 2024

A pleasant stay

TripAdvisor rating 4.0/5

RodneyfromLondon TripAdvisor review

Room 401 at ibis Styles Glasgow was one of the best mid-range hotel rooms I have ever stayed in. In a separate area to the left of the lift, it appeared to be the only room not along a corridor. Although it faced onto the street, it was pretty quiet. As it can be extremely difficult to reserve a single room, I was in a double room, which was spacious and well-equipped. The only surprise was the provision of only one chair. Duvets are now standard at hotels, and I have abandoned attempts to request a sheet and blankets for the flexibility they give. The storage was good, although there were no drawers. The Central Heating/Air-conditioning worked well but required experimentation; instructions would have been helpful (see photos), especially for 81-year-olds like me. The same held true for the television: an impressively big screen and clear picture, but many programmes were unavailable – see photos. The shower room (photo) was excellent, with a rapid and generous supply of hot water. When I arrived, I found the shower head connection had been damaged; it was rapidly repaired. The door security device was impossible to use: the two metal sections could not be connected. The lifts were among the fastest I have experienced in a hotel. The Breakfast Buffet (photo) was outstanding, but the jams were hard to find; the music was too loud.

Hotel was nice but provided poor service for parking

Customer review rating 2.0/5

Colin K. Business - Confirmed reviews ALL

Prior to stay I phoned to get best advice for car parking and was recommended to park at the NCP carpark at Glassford Street. The Ibis would provide me with a voucher to use when I paid for the parking to reduce my cost to £8.95. Despite the carpark being around a 20 minute walk, the voucher did not work and I ended up paying £17.95. Disappointingly, there was a Q-Park adjacent to the hotel that is also discounted by the hotel.

Dear Colin, Thank you for taking the time to tell us about your experience at the ibis Styles Glasgow Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry if there was a confusion with the car parks, our sister hotel at George Square provides a discount to the NCP car park on Glassford street unfortunately we do not have access to those discount vouchers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leila Szabo Reception Manager

Perfect location

Customer review rating 4.0/5

Antony S. Business - Confirmed reviews ALL

Walking distance to centre and all clean and tidy

Dear Antony, We very much appreciate your comments regarding your stay at the ibis Styles Glasgow Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila Szabo Reception Manager

Well located

Customer review rating 4.5/5

Simon O. Business - Confirmed reviews ALL

Monthly business trip to Glasgow. Hotel delivers consistently on all levels of service, accommodation and friendliness.

Dear SIMON O., We very much appreciate your comments regarding your recent stay at Ibis Styles Glasgow Central. It is always a pleasure to receive such positive feedback on our service and friendliness. I will share this with the team as it will encourage the best level of service possible. I am pleased that the location and amenities are convenient for you as well. Thank you for your continued loyalty, it is always a pleasure to welcome you back. Kindest regards, Kathleen Reception Team

Amazing staff

Customer review rating 3.0/5

Jonathan Business - Confirmed reviews ALL

The Ibis Styles has wonderful, welcoming staff who have gained the full 6 points of this review. Their positive attitude and cheery dispositions made them genuinely the best staff at a hotel that I've come across in years. So why the slightly low rating? - the net curtains in my room had mould on them and the carpet in the room has terrible stains on it - there were no special gluten free products at breakfast (this was the first time I'd experienced this at a major hotel chain, the staff were apologetic) - the shampoo bottle in the shower was empty All 3 of these things should be a basic for hotels, hence the 4 points deducted.

Dear Jonathan Thank you for taking the time to tell us about your experience at the ibis Styles Glasgow Central. I am sorry that your experience did not meet your expectations. We will strive to do better in the future. I am pleased that our staff managed to improve the quality of your stay. We are very proud of our team. I will share your kind words with them for motivation. Please rest assured that we are taking the appropriate measures to address the problems you have mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathleen Reception Team

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Other web-users rate our hotel

  • 1,392 reviews 9.6/10 Location
  • 1,817 reviews 7.7/10 Room
  • 1,598 reviews 9.2/10 Service
  • 32 reviews 8.8/10 WiFi
  • 869 reviews 7.4/10 Breakfast
  • 837 reviews 8.7/10 Cleanliness
  • 641 reviews 9.6/10 Vibe
  • 471 reviews 8.7/10 Amenities

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