Mercure Danang French Village Bana Hills

Customer review rating (ALL Rating) 4.2/5 608 reviews

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Description

Hotel extras

  • Accessible by cable car only to hotel between 8am-5pm

  • Free check-in at Golden Bridge, a 150-metre-long pedestrian bridge in Banahills

  • Enjoy cable car ticket prices offer only VND 630,000/adult. It is subject to change yearly.

  • A myriad of recreational and relaxing activities available

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Our accommodation(s)

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Hotel location

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
DANANG
Vietnam

GPS:16.001724, 107.997646

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  608 reviews

TripAdvisor Rating  4.5/5  1,753 reviews

Banahill experience

TripAdvisor rating 5.0/5

VC P TripAdvisor review

Stay here in mercure 2d 1n. Breakfast and room were all perfect. The staff is so helpful especially the bellboy (Mountain). Help us to liase with our driver. Everything is so smooth and convenience. Will stay here again

Farah Tam ( waitress) is very friendly and make our day.

TripAdvisor rating 5.0/5

derrickg217 Families - TripAdvisor review

Mercure Hotel in Bana Hill French Village is a perfect location to chill, good food and good environment. On top the service provided by Ms. Farah Tam(waitress) is very friendly with a smile and make us have a wonderful dining experience. We have a good time here. Hope to get back to this again.

🇻🇳💖

Customer review rating 5.0/5

Sireesrt Couples - Confirmed reviews ALL

Well located, Good stay, Staff and reception are very nice and kind, Feel very comfortable here! 💖🇻🇳

Bonjour, Xin chào! Dear sireethorn s., Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing a clean and welcoming environment, along with delicious food, is always our top priority. Our staff works hard to ensure that every guest feels at home and well taken care of, so it's wonderful to hear that you found them lovely. We truly appreciate your feedback and would be delighted to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. We look forward to having you with us again soon! Best regards, Guest Experience Department

Only good thing was location

Customer review rating 0.5/5

Gertie Families - Confirmed reviews ALL

My family was looking forward to our stay at the Mercure French Village Ba Na Hills. We have stayed at Mercure hotels in the past and was greatly disappointed in this hotel. It was like staying in a poor hostel. It was the most basic of hotel rooms and the price for the night did not reflect the quality of the hotel. It was worst stay we have had in all of Vietnam. We have been here for 3 weeks and was the worst decision we’ve made during our entire vacation.

Bonjour, xin chào! Dear Gertie G., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience about our accommodation did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Department

Good location, poor service

Customer review rating 2.0/5

Hannah C. Solo - Confirmed reviews ALL

The location is great to experience the golden bridge with the only positive of this stay being the early access to the cable car. Otherwise it was very disorganised, staff did not answer the phone and did not give any basic information about the stay. I had to ask how to get there and if there was a discount for the cable car tickets, no one could tell me where the check in location was or how it worked. It was a real mess and extremely disappointing for the price.

Bonjour, Xin chào! Dear Hannah, Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Your review is greatly appreciated and your feedback valuable. We're pleased to hear that you found our location beautiful, as we take immense pride in our picturesque surroundings. We're deeply sorry for the disorganization and lack of assistance you encountered during your stay. Your feedback is invaluable, and we're taking immediate steps to address these issues internally. Thank you once again for your review. We hope to welcome you back in the future, aiming to exceed your expectations at every turn. Best regards, Guest Experience Department

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Other web-users rate our hotel

  • 1,179 reviews 8.3/10 Location
  • 2,842 reviews 7.2/10 Room
  • 2,477 reviews 8/10 Service
  • 36 reviews 6.6/10 WiFi
  • 1,031 reviews 4/10 Comfort
  • 922 reviews 9.1/10 Breakfast
  • 872 reviews 8/10 Vibe
  • 765 reviews 7.4/10 Cleanliness

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